Hotel Mountain view di Beijing

From the moment we arrived, the staff came out to greet us in such a friendly and welcoming manner. During check-in they added us to a WeChat group and provided lots of useful information to help make our stay enjoyable, including nearby restaurants and local attractions. We could speak enough Chinese to get by, but even if you only speak English it would still be manageable as one of the staff members speaks some English. If needed, using a translation app was never a problem because all of the staff were patient, friendly, and always willing to help. One thing that really stood out was that they disinfected the hot spring right in front of us before use, which was a really nice touch and made us feel reassured that everything was clean. The entire room was spotless, including the sauna room, shower and bathroom. They also provided free TV services for our child, which was great for relaxing in the evening. I went to get some beers from the front desk and they insisted we didn’t need to pay. Later on, there was free BBQ with complimentary food and drinks, which we were not expecting at all. The staff were amazing throughout the stay. They even helped look after our child while we were eating, and brought breakfast directly to our door when requested. Breakfast itself was excellent with a good variety of food. The only small thing was there wasn’t any juice available, but honestly it was such a minor issue that I completely forgot about it afterwards. The 阿姨 was incredibly warm and friendly, just a genuinely lovely person, along with the owners and the rest of the staff. Everyone made us feel truly looked after. This is honestly one of the best hotels I’ve ever stayed in. It’s also in a fantastic location — only around a 15-minute walk downhill to a quieter section of the Great Wall, and about a 20-minute taxi ride to Badaling Great Wall. When we left, they gave us dates as a way to say thank you for staying at their hotel and to welcome us back again in the future. I would highly recommend staying here and would happily return again.

Great value for money in terms of what one gets vs what we've paid for -- trendy design hotel, nice, spacious room, there's even a fridge (usually for this price it's not provided), nice lobby, adequate size breakfast area with nice ambience, good service all round. Good design and layout in room with comfortable beds, adequate powerpoints and charging points. I like that the basin area has a huge top so I could put all my toiletries (I've got a lot) Thoughtful little stuff that I like : torchlight-like light by the beside and mugs with rubber base to insulate the heat. The toiletries in the bathroom smell really good too! Breakfast has good variety -- different types of porridge, some steam dumplings, sweet potatoes and corn, etc, rice, different dishes, there's a noodle station where you could customise your noodles to a certain extent, eggs, there's also bread and some sandwiches (ready-made and can DIY too), fruits, milk, juices, coffee, soya bean milk. I feel that the options available is not bad for a hotel of such a level. Actually my booking didn't include breakfast but was advised by the staff (when I check-in) to join the hotel's membership for RMB$99 so that I can get free breakfast. Hotel lobby also serves water and orange juice - another nice touch. Hotel staff's service was very good all round. Offered to help send my luggage up when they saw I had lots of luggage and was alone (some hotels at this level wouldn't volunteer to do so). Was able to answer most of my questions re nearby malls, where to get stuff like fruits, milk, nearby attraction. House-keeping staff was good too. A big thank you to the 2 reception staff that was on night shift on 6 Apr who had helped me out re a delivery mistake made by ******* platform. They even had to look at the CCTV of the hotel to find out what really happened and it took a long while. They were very nice and patient throughout the whole drama. They also helped me speak to the customer service of ******* to try to resolve the problem. When the problem still could not be resolved that night and I was without what I required urgently like the charging cable for my phone, they staff lent me the hotel's. They also gave me a small fruit pack and a pack of milk and bread (complimentary) as I needed it the following morning to bring outdoors for the day. In addition, they had briefed their colleagues on the next shift re my case so that they're aware and could help me should I require more help. Excellent service! Re location, it's a little far off though but it's really near to Beijing Garden Expo Park (北京园博园) and the accompanying Garden Museum (园博园博物馆) . It's a really nice park that's really huge -- that is made up of little models of different style of parks (from Jiangnan to Lingnan to Beijing) It has pavilions, water features and other Chinese architecture and landscaping that usually adorn such traditional parks. Great for photoshoot. Best of all, there're very few people there! There's a small little mall about 700-800m away from the hotel, that has mainly food there with many different types of value for money eateries, coffee, a supermarket and some other shops for daily necessities that local residents need. For a real mall, head to one call 长安天街, that's about 5km away - you can get there quite easily within 10-15mins by Didi (the online platform where you could get a cab I really enjoyed staying here cost it's almost like a resort - a little remote but so quiet and spacious and there's no crowd at all -- very relaxing! I would really want to come back here especially when i want to be in a place where I can feel really relaxed without breaking the bank.

The location is stunning and the room is well-sized for a family, modern and well decorated/ furnished in a luxury style. The gentleman looking after us was friendly, kind and helpful in booking a car, as well quick to respond to questions. The evening meal was delicious and he took us to an interesting restaurant for lunch. Hygiene was a big issue for us. The house was filthy inside and outside and needs to be thoroughly cleaned and disinfected by a professional company. The BBQ area was so dirty it was unusable and we cleaned the outside table 3 times ourselves before using. Floors inside were filthy and only a dirty, old mop used to move the dirt around - no clean, hot water or cleaning materials were used. I threw one of the floor mats outside - these must be replaced and cleaned between guests! This meant I had to use towels on the floor to prevent slipping, which got really dirty. Staff should not wear outdoor shoes inside the property! Cupboards have greasy fingerprints all over them. There were bugs in the shower and in the curtains. I saw hair around the indoor bathtub, but didn’t use it. A thorough clean with soapy, hot water BEFORE guests arrive is required, as it’s below the common standards in China that we’ve observed while traveling (including in some budget hotels). Breakfast was delivered to the property, but it was tiny and plain. We had just come from a budget hotel that had cleaner rooms and a more substantial breakfast provided. The ‘hot springs’ are from a water tank at the back. Showers are okay but would benefit from a water pump to improve the pressure. Beds are fine, if a little on the soft side for us, but that’s a personal preference. Overall, this could be a beautiful, luxury stay, and the gentleman was so helpful and kind. However, it is important that the hygiene and breakfast is improved, especially as the pricing is on the high-end, and so guests will expect more in terms of quality. We won’t return, unfortunately.

The place is beautiful and owner couple were super helpful! Location was perfect to go anywhere in the Watertown and not too far from the entrance to the Great Wall. Also super near to the square where the drone show is at. Breakfast was great, often being served with local treats for us to try. We stayed with 2 teens, 1 child and 2 adults. My children were upset that we didn’t stay any linger there. If we would to be back, it’s definitely where we’ll be staying! Highly recommended!

I had a lovely experience at this hotel. There were some mixed reviews regarding the location since we weren’t driving, but I found it to be perfectly fine. Taxis were readily available, and the hotel staff were incredibly helpful in arranging our departure taxis; they even assisted us with pre-booking a Didi. The hotel itself was spotlessly clean and had thoughtful touches in the room that made our stay comfortable. Additionally, it is within walking distance to a quieter section of the Great Wall, which was a pleasant surprise. Overall, I highly recommend this hotel for a relaxing stay!

This place is underrated. Everything about this guest house exceeded my expectations, and it deserves to be recognized as a boutique hotel. The cleanliness is exceptional for a guest house. My room was spacious and thoughtfully designed, with strong hot water and a modern toilet seat. It also came equipped with an electric kettle, hairdryer, television, and two complimentary bottles of water. I brought my own toiletries, but the guest house provided a complete set of basics. The location is excellent. A Didi from the main entrance of the Great Wall cost only 12 yuan. The rooms are located upstairs above the restaurant, which is equally clean and inviting. The chef was attentive, and we thoroughly enjoyed the food. The view of the hills is gorgeous, and the staff were all kind and welcoming. We left our heavy luggage in Shanghai, so the stairs to the room felt like a pleasant touch rather than an inconvenience. If I could give 11 out of 10, I would. I am very glad I chose to stay here.

Highly recommend this property, where language is a barrier this place made me feel easy and comfortable. esp Olivier at the reception, she was really helpful, love her positive approach and always smiling face. she was awesome. thank you Olivier and Hyatt for a wonderful stay.

Satisfied by the overall room condition. Clean and quiet. Friendly housekeeping staff. However, The queue and processing time for check-in are below satisfactory, we arrived after 5pm to avoid high flow period and still was in queue for more than 40 minutes, with only 4 other guests in front. Our booking included free in-room snacks, which were not provided in the room and we had to take initiative to contact trip.com's agent, who then (very efficiently) assisted to contact the hotel staff to arrange these snacks to be delivered to our room. Needed to say, if we hadn't done so, such service would not have been fulfilled from the hotel side. We acquired separate tickets for the hot spring facility located inside the hotel. The kids enjoyed the outdoor pools but the water lacked hygiene in some smaller pools, we encountered two cigarette butts disposed on the floor and individuals smoking nearby the outdoor pools which is definitely not kid friendly.

I had a very relaxing at this resort. It is very peaceful and tranquil and located only a one minute walk from the entrance to Mutianyu Great Wall entrance. The hosts were extremely pleasant and helpful and accommodating to all my needs. I stayed two nights, extending my one night stay just to further enjoy the peaceful surroundings. My room was spacious, fresh and very modern and the bed was extremely comfortable. Both nights, I ate at the restaurant attached to the hotel which may actually be owned by the same people as the hotel but not sure. The food was excellent and again the staff were very helpful and friendly. I had the trout which is the local dish. It was delicious. I would highly recommend this hotel for anyone wishing to visit the Great Wall experience the night before their adventure or to relax there having already done it. 💙

Longhu building is near to the scenic site entrance and about 5mins walk. You can access via the restaurant as a short cut and having breakfast there. The rooms is clean and the bed is large and able to cater for 2pax. One toilet located on top of the level and washing machine available. Any issue you can WeChat the incharge and he responses well. You can order food via their service menus. At night around 8pm can watch drone show from the room. Overall moderate to good accommodation.