Hotel 3-Star di Jersey, United Kingdom

Ihre Bewertungen ＜ Actually, I had booked another hotel earlier which I needed to cancel due to unforeseen circumstances. The Norfolk Lodge is one of the very few hotels offering a gym, a ”mini gym”. For me an essential on any trip. The mini gym offered some cardio equipment of which only 1-2 were working properly and a few very light weights. Most disappointing was the extremely small single room, even smaller than in any (!) hotel in Japan's metropolis earlier this year. The smallest ever, that small that it was impossible to open my suitcase anywhere except on the bed! The breakfast was disappointing, too. Allways the same products, no variety at all. Luckily, there was at least gluten free muesli (for s.o. with coeliac disease) and gluten free toast on demand. Nevertheless, for instance only tin fruits and one sort of cheese etc. Positive, however, was the hotel's greatest asset, the staff! Very friendly and caring people, young, open-minded and very diverse from all abroad. As St. Hélier or Jersey in general are very expensive during the summer season, I won't complain about the price although it was very expensive (cheepest I could find was about 170 - 175 € per night).

I appreciated the location and the cleanliness of the environment. However, the service did not meet my expectations. We experienced an issue with the staff regarding the breakfast rule, which I found unfair, especially considering my positive experiences at other hotels. Based on this, I am uncertain about returning to this branch. I would like to note, however, that the Heathrow branch of this same hotel provided excellent service during my stay in December 2025.

Beautiful grounds and welcoming staff. Check-in was smooth, and breakfast was tasty and varied. The y staff were also very attentive. I didn’t try the set dinner menu,. Ordered from snack menu which was very carb-heavy and on the pricey side for what it was. Room was comfortable but carpets decor and bathroom dated, which was clear from photos and other reviews, so it wasn’t a surprise. Unfortunately, there was used plastic film left on the bathroom floor on arrival indicating it hadn’t been thoroughly cleaned. Otherwise, for the price and the grounds, you can’t really complain, especially if you’re after a quiet place to unwind

Very good living experience, although the location is a bit far from the city center, but the price is also corresponding to the affordable point, and the facilities, environment, service are good, there is a supermarket next to it, the sea is opposite the road, very quiet. Also bring a bar. Recommended ～

Worst experience ever in a restaurant. On our last day here, I was having my breakfast till 10 am when the breakfast time came to an end. I asked one of the staff if I can take my tea to my room, the staff said yes. Other customers are taking drinks and food to home as well. While I was walking out of the restaurant, another staff walked past me and stared at the tea in my hand. She then rolled her eyes dramatically and let out a loud, dismissive ”tsk” sound.

Beautiful hotel with excellent amenities, great selection of bars and restaurants to choose from. The hotel and grounds was spotlessly clean. Staff were all very friendly. Only let down was the bed that was as hard as a brick and made a really uncomfortable night's sleep, a shame really as I would have definitely come back again if not for that.

The hotel is located on the street in the city center, and it is very convenient to go to the airport and major attractions. There is also a supermarket downstairs.  The room area is larger than expected, clean and well-organized, and the toilet has a bathtub. After a whole day of playing, you can take a bath to eliminate fatigue. However, the sound insulation of the room is relatively poor, and the sound of the corridor and the fence room is often heard, and the quality of sleep will be affected. 

We were very impressed with the facility. It was very clean and warm. The staff was very helpful in checking us in. Although we arrived an hour early, we were able to get into iur room with no hassle or extra fees. The lovation of the hotek was quite convenient as we were able to connect to major location seamlessly. We recommend

Lovely location near the beach and a nice village. Convenient bus stop opposite the entrance. Pool was good but a bit deep for young children. No fans or air conditioning so was really hot at night so didn’t sleep very well. Nice big family room.

It was okay. Sauna did not work throughout the whole stay, second day jazzucci stopped working. Outdoor pool was filthy. Our room was missing bathrobes & slippers.