Hotel 3-Star di West Java, Indonesia

Spacious room and friendly staff. Conveniently located inside Paskal Mall. I requested a high floor and loved the view. Definitely a place I’d stay again!

When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin

Pros : The hotel is good, the room is good, the food was okay. The location is great, you can visit some tourist places that near from the hotel, its saving your time. Cons : But there are points need to be improved/ noticed there are no hair dryer (executive double bed room) and the limited chanel tv and FYI for additional breakfast, for children, you need to pay 75k which is dissapointed because the menu are not that many 😁 It's our one night staycation overall was okay👍🏻

Loft Room Mezzanine: (+) 2 Queen Bed (+) Small Refrigerator (not mini) (+) private water dispenser with 5 liter minerale (+) Room near reception n lobby (-) you must pay for car park (-) no windows (-) exhaust fan from bathroom to your room ***&$&)& (-)

Here's a summary of guest reviews and photos for De Sofia Dago in Bandung: ⭐ **Highlights** * **Strategic Location**: The hotel boasts a prime location, close to ITB campus, Gedung Sate, Braga City Walk, and offers abundant culinary choices along Dipatiukur and Dago streets. * **Cleanliness & Comfort**: Guests consistently commended the rooms for being 'clean and comfortable', also highlighting their spaciousness. * **Excellent Facilities**: Amenities include a children's swimming pool, free Wi-Fi, complimentary parking, and a meeting room. * **Friendly Service & Quick Check-in**: The service staff were described as 'friendly' and the check-in process was notably fast. Many guests appreciated the option to drop off luggage early, noting the staff's accommodating nature.

Center of town hotel, got so many either food and fashion street market or mall instead within 300m radius for walk and they have staff with good attitude. However, there is neither no staff to bring your luggages or open your main door and they got minimum amenities at bathroom. The restaurant seems looks old and need small renovation. Overall, it's worth for you to find 3 star budget hotel with standard facility and service.

The room was clean, the service was good, and the location was excellent. My only suggestion is regarding the food: please ensure better hygiene, as we unfortunately found a staple in the cracker. Thank you.

If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV. The stafs is really nice and helpful.

Budget hotel worth it with price. Location is strategic in city heart of Bandung. But situation was crowded with wedding party in around lobby area and breakfast room full capacity. Easily to find culinary at the night.

Thank you to the very comfortable Santika Hotel, and of course to the receptionist named Ka Larang who was very friendly, kind, polite and explained things very clearly. I am very grateful to her for helping me 😊