Hotel 3-Star di Ehime Prefecture, Japan

The staff was extremely friendly. It was a raining day. In case to get wet, he told me to park at their hall way and take the luggage in. I can either leave the car key to the front desk or park the car in the parking lot. It's so sweet of the staff. I do love their service so far. Later on, when I got into the room, I found out that I booked a smoking room, the wrong room type of what I needed. I am allergic to the smoking room. I asked the staff to help out. He went to the manager and my room was swapped to ”301”. So Awesome!! I was upgraded to a huge family room with 2 big beds and a big long sofa. I believe that was their last non-smoking room since that was a Saturday night. Thank you so so much. I do appreciate that. The hotel is across from the JP station. It is so convenient to get almost everything. What a wonderful experience to stay at Uwajima Terminal Hotel!! Thanks a million!!

The place is clean and tidy, the shared toilet, the shared bathroom, are very clean. Towels and toothbrushes are provided. Free access. Just ordering flat shop offers the wrong gender space When booking, it is female-only, but the space for men is provided. The store owner assists in special arrangements and handles the successful check-in by himself

The JR Clement Inn is next door to the train station which is very nice if you're in town due to the Shimanami Kaido trail. Given the price point of the hotel, it delivers. They offered free drinks in the evening, including sake, and while we did not have their breakfast buffet, it appeared to be very good. Rooms were clean and spacious and location is very tough to beat.

Friendly and helpful staff. Allow to leave luggage before checkin time. Bike parking area in hall. Close to 4 convenience store and Okaido shopping street. Paid breakfast which has good variety.

This ryokan was spectacular in the most traditional Japanese hospitality way. We arrived around 7pm, and the welcoming hotielier made sure we could take dinner in a restuarant next door, even though we were not staying at their facility--such a kind move! The space was peaceful and welcoming, the traditional men/women bathing experiences were so comfortable and well-supplied. The tatami sleeping room was perfect, and kept successfully cool in a VERY hot summer. The traditional Japanese seto breakfast and dining area were equally special. I cannot recommend this wonderful inn highly enough! The location is the only somewhat limiting factor, as there is not much around the inn regarding food and amenities.

They treat Western guests with far more enthusiasm. When checking in alongside Western guests, the front desk staff only escorted them to their floor, completely ignoring Asian guests like me. It's 2026, and this kind of preferential treatment for Westerners is so out of touch and frankly, a bit embarrassing. On top of that, the duvet cover was torn. Is the hotel really struggling that much? 😓 I'm staying here for three nights purely because I can't be bothered to switch hotels. Matsuyama Castle is quite nice, though. As an established hotel in Matsuyama, I'd hope for a bit more class and professionalism. Also, the room is a bit cramped; it's difficult to open a 30-inch suitcase.

Good location. The hotel locates near Matsuyama City Tram Station where is also the terminal station of airport bus. Matsuyama port is just 20 minutes train ride away. One may walk up to the Matsuyama Castle from the hotel within 40 minutes. The castle tram station and the Okaido shopping area are also within walking distance. Staff were friendly with satisfactory services and amenities. However it was always crowded at breakfast time. Be reminded it's Matsuyama City Station but not the JR Matsuyama Station (JR).

這個民宿的空間很大！廚房洗衣機設施樣樣齊全！我們買了愛媛黑毛A5和牛回來煮！那個油花簡直美出太空！人生第一次吃牛肉的感覺！可能是我淺薄了吧…但真的非常好吃好吃好吃！民宿位置比較偏，來回路程比較遠，但還是能步行的距離，離主要的景區也不太算遠吧，比較我們有運動的習慣！松山城真的非常壯觀！風景超美！松山的鯛魚飯真的太驚艷我了，連續2天都在吃！道後温泉區是遊客區，商業街繁多，商業太濃厚了我不喜歡，反而那個免費泡腳的非常舒服，泡了兩回，第一回發現泡完的腳居然非常光滑！接着回來又泡一頓！哇哇哇！連腳死皮角質層都給泡軟化掉，平時在國內老塗護膚品都不行還需要掛掉死皮，在那裡神奇的被泡消失掉…這是什麼神仙水啊？？？我由於生理期所以沒有在道後温泉泡温泉，泡了腳！非常完美的旅程！

It was nice that the inside of the building had a white-based atmosphere and was clean. At check-in, I was recommended to take a ticket for a nearby hot spring facility, but I decided to use the bath in the room. The bathtub was deep and the bathroom itself was able to relax with a size that could not be considered in other hotels. The room was also large and comfortable! The wind was strong when checking out, so the front desk was worried about the wind and the response was nice

I was very impressed with this hotel as I had read some reviews that mentioned it is a little older than the average property but it was sparkling clean with lovely facilities and guest rooms. The location is perfect for visiting the three famous onsen hot springs facilities and the hotel actually provide special clothing to make visiting the onsens easier and more authentic. Parking is available for a fee and there is a small restaurant/bar onsite. This is a ripper of a hotel.