Hotel 3-Star di Bicol, Philippines

Perfect location, very comfortable We checked out early and there was no water in the shower, also our room has electric kettle but other room has none. No teaspoon, if we want to make coffee. Otherwise it’s all good.

Welcoming environment, the place is clean and the beach is good, also the food was good tol

+ I like that bath and toilet are separated. + They have water dispenser available at the hallway. You can heat up water in the room with the electric kettle provided. + Julie was so accommodating and friendly. She even gave us a connecting room. + The manong guards were also very welcoming and helpful. - The room is quite small but has basic amenities except for small fridge. - I felt the carpet or beddings were dusty as i was sneezing most of the time.

We had a wonderful stay in the heart of Naga City! I booked a room for myself and my five kids, and they had so much fun at the pool. The food was also really good, which made our stay even more enjoyable. The location is perfect—just walking distance to E-Mall and Plaza Rizal in Naga City. The staff were accommodating, approachable, and friendly throughout our stay. Our room was very clean and well-organized. Overall, it was a great experience, and we would definitely stay here again!

Hotel is Good. Clean, very responsive to my needs, its just that what I booked on the hotel rooms is not air-conditioned and its my fault that I haven't read it saying that it wasnt air-conditioned. No breakfast available so it was just fair. Thanks a lot, God bless!

Mabuhay! Good locatin, good food and mababait na mga staff, Amazing services, 100% recomended!

We went there on a holiday(May 1, 2026 - Labor Day) for 1 night under renovation pala kaya ang hina ng aircon or halos wala doon sa front desk. Twin beds ang room so may kasama kaming toddler kaya we moved the bed to one side of the room para mag fit kaming family at hindi mahulog ang bata while sleeping. Upon moving may mga hidden na kalat underneath na hindi narreach ng housekeeper at may maliit na ipis. Maluwag ang room naka smart tv pa may safe and water heater pero napansin ko masysdong madilim kasi puro pin lights lang lalo sa gabi. City view pag daytime maliwanag basta open curtains lang pati ang CR medyo madilim pero ang hallway nila at beddings clean naman. Mabait din staffs at malapit sa lahat ang hotel. May pool na sya at free breakfast kahit mura lang per night🥰 we got this for 2,800 only dahil sa trip coins ko on my previous booked hotels.❤️ ang sarap ng breakfast ang daming choices!❤️ im sure mas gaganda pa lalo pag matapos ang renovations. Will def stay here lalo na pag biglaan at on a budget ka. Downside lang may corkage ang outside food and drinks nila na P500. Mapipilitan ka talagang kumain na lang sa labas kesa magpadeliver. May lechon pala nung dinner buffet kaso busog na kami ng meryenda so hindi na sulit mag buffet bg gabi haha

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.

Had a great stay for 2 nights. The location is accessible to shopping mall and have a lot of parking lot so much convenient for us. The room is clean, the staff are helpful and the place is secured

Such a great experience in this hotel. We stayed during the new years so our experience may have some difference to others. Love the place and ambiance of Spanish colonial architecture. We booked the family rooms with 10 pax each. Both rooms are wide and well designed. The other room located by the parking has some privacy concerns as it opens directly to the entrance drop off and its doors are not acoustically treated against noise. Location wise, the hotel is near the city center. You can either walk or ride a tricycle around town. The prices are really cheap for the ambiance you get. Sourcing food was our only issue especially breakfast or on the spot orders. They took time to be prepared. But then again, it was the holidays. Most cafes and restaurants nearby were closed so we adjusted to it. Staffs were really accommodating and friendly. Service feels more of a relaxing tone than a formal and strict one so we felt like at home just hanging around the compound. Highly recommended place especially for the cost.