Hotel 2-Star di Nebraska, United States

The gentleman at the front desk was very kind, and the ladies who were cleaning in the morning were very friendly. The bed was very comfortable, and the air conditioning worked incredibly well - those were my two biggest wants. And the room was very quiet. I know there were guests on both sides of our room (we met in the hallway), but you never heard a sound from in the room. That being said, there was a LOT of loose hair on the floor behind our bathroom door and on the sink counter, even on my pillow (thankfully I travel with a pillow from home to sleep directly on). The extra safety lock on the door was broken - it looked like the door had been forced open in the past. Finally, there was also a pill on the floor under my daughter's bed - a quick Google search said it was a rapid release Tylenol. While that wasn't a huge deal for us - my teen isn't going to pop random hotel floor pills - it might be a bigger deal for someone traveling with a young toddler. In defense of the hotel, the front desk clerk asked me if the room was okay when I went to get ice right after we unloaded. I hadn't found any of those things yet, and I'm sure they would have tried to help us by either cleaning it or moving us. We were both exhausted and we're only staying one night, so we chose to just go to sleep.

Overall, a good experience but with caveats. Staff were professional and super helpful. The room: Very clean, very tidy and smelled fresh. Beds were comfy and maintained pretty well. The room was great and not shabby at all. Coffee maker was good once you know how to find the switch and use it. The bathroom was well stocked with the needed soaps/tissues etc.  Ok, that’s the good stuff… now the not so  The bathroom sink didn’t drain properly at all. As you brush teeth and the seeds from the strawberries you just ate, fall out from between your teeth, then land in the sink, they have a mind of their own and just when you thought they’d rinsed away, they re emerge as you wash your hands. Yes, up from the grave (sink drain) they arise! Ugh. Kinda gross - but not the end of the world. The next thing, breakfast: I arrived at 8am and there were tow hot items. 1. Possibly the worst sausage patties I’ve ever tried to eat. 2. Scrambled eggs - which I found to be empty and only found the promise of fresh ones to be fleeting… I waited a bit (5mins maybe) and lost interest. So my take on breakfast is it’s about as good as a poor gas station.  All this said, I’d go stay again as it was so clean and the staff were so nice. 👍👍🙂

The room is large and well-equipped. Although the breakfast is not very varied, it tastes good. There is a convenience store 50 meters from the hotel, where you can buy food and daily necessities, which is very convenient.

I didn't use the amenities. The breakfast was good. The room was cold until I figured out the heating system. The bed was very comfortable. The staff was professional, friendly, and helpful.

My shower head was installed poorly. It was too high and wouldn’t angle down. Two lightbulbs weren’t working. No convenient plug near the bed. The front desk person didn’t speak much English, and handed their cellphone to my travel companion (in a different room where the shower was better) to talk to someone with better English. I won’t be booking a room here again. Overall it wasn’t terrible, just not what I needed.

The New Victorian Inn worked well for our brief stay of just 2 nights. The room was large, the bed was comfortable, and the location is easy to find and close to lots of restaurants. The sink area was tiny but adequate, the bathroom is very compact as well but clean and stocked with plenty of towels. The complimentary soap and shampoo is by Dove (good choice!) The one weird oddity of the room was a metal panel around the base of the bed that made a huge ”gong” every time I ran into it. The breakfast buffet was served from 5-10 and includes eggs, sausage, biscuits, gravy, pancakes and waffles. There was also 4 kinds of cereal, fresh fruit, yogurt, and a decent coffee. My husband did not like the scrambled eggs, but he is very picky.

Check-in clerk was friendly until I declined the $3 added to my bill for a tip for staff; then after that she acted like she didn't want to talk to me. Sorry, but I've never before had to decline a tip presumptively added to my hotel bill. Seems like a scam by the hotel to put me in the awkward position of declining a tip for staff who are looking me in the face when I do it, and I resent that, so I don't feed into it. Just pay your staff what they deserve to take the job and don't put me in that position. So I was put in a room right next to the lobby which was maybe my punishment for declining to add the tip, and was very noisy. The room had a pungent musty odor but otherwise seemed clean.

Check in was quick and easy. The room appeared clean. The bathtub was speckled with dark rusty spots. Bedding appeared white until the linens were pulled down and they were soiled. Popcorn in between the mattresses. Debris in dresser drawers, corners, behind the toilet. We were only given one set of towels. Had to ask for more towels (the reservation was for two adults), and they bought us one more towel. (No additional wash cloths or hand towels,) and weren't exceedingly friendly about it.. they have been remodeling for awhile now, but it doesn't take a lot of $ to clean and even less for adequate quality control attempts. .