Hotel 5-Bintang di Yerevan, Armenia

Хороший отель. Расположение не очень удобное, находиться на горе, рядом нет никаких магазинов. Номер уютный, чистый, но очень тонкие стены, и высокая слышимость. На наш взгляд слишком жесткий матрас. Спа, бассейн один из лучших на нашей памяти, бассейн осень теплый и приятный.

Hotel was very expensive usd 300++ per night for each room so we expected a lot more. We booked 2 rooms for 2 nights and we did ask for extra bed in one room but was told we had to change to a more premium room rather than just add an extra bed. Complain here is reception is not great at handling exhausted guests and took too long and not pro customer service. Also, a senior member of our family was offended when one of our luggage was dragged on its sides rather than its wheels. This was all before we were headed to the room. When we got to the room, our room key card wasn’t working 😩 bummer ! I really wasn’t in the mood to tip the porter though it wasn’t his fault. I feel bad for the porter though. They had all these nice dried fruits and nuts that were not cling wrapped awaiting us and a note that was nice but was probably prepared for check in time . We arrived at night. So I took some without thinking . Next morning I feel a little strange but by evening I have food poisoning with vomiting. 🤮 cling wrap your welcome treats !

I booked this hotel for a business trip. Overall, it was a beautiful and clean place, and my fellow travelers really enjoyed it.

We stayed 4 nights at the hotel Rooms was very good & clean Staff of hotel were fine specially receiption team that were great , everything we asked for they made in happen in 5 mins Hotel has the best location possible , middle of downtown & close enough to everything We didnt have any lunch or dinner at the hotel , breakfast was fine but more diversity needs to be seriously considered Main issue : Pillows were terrible

I had a short but very enjoyable weekend stay here and if you’re looking for a hotel with great service, perfect location and classic luxury then you’ll enjoy staying here. The staff arranged a very effective airport transfer for me and checking in was a welcoming and delightful experience, with the staff throughout the hotel speaking great English. Despite my very early arrival I was grateful they were able to find me a room, helped I assume by the fact the hotel seemed very quiet throughout my visit. There’s two lifts serving the accommodation floors, which are painfully slow, but the glass design overlooking the bar area detract from this, and the ‘day of the week’ carpet changed daily is a luxury touch you don’t often see anymore. My room was on the top floor and a standard category. It was a luxury feeling room and I really liked the clean decor. All the amenities you could imagine were present and it would be really comfortable even for an extended stay. Electric sockets were at both sides of the bed, plenty of lighting options and effective air conditioning which wasn’t too loud. It was also possible to open the window. There was a fully stocked mini bar as well as complimentary bottled water. The bathroom was small with a shower rather than bath, but it was perfectly clean and again had all the small touches you’d want from a top end hotel. Housekeeping proactively checked the do not disturb sign during the day and did a great job even late into the afternoon, although on one occasion the water bottles weren’t restocked. The lounge and bar area on the ground floor is spacious and comfortable, but best of all is open 24 hours a day. They offer food and a wide range of drinks, with the friendly staff able to make recommendations and engaging in good conversation. It was never very busy during my stay but it was still a pleasant place to relax late in the evening and a perfect spot to catch up with some work. I found the location ideal, just a few steps from some key sights and surrounded by lovely restaurants and bars. With the hotel reception able to offer advice or arrange any form of transport there’s no need to feel cut off! There’s quite a bit of art to admire throughout the hotel and small displays on each floor, including a shoe polishing machine outside the lift which is a good touch. Checking out in the very early hours was a seamless experience and next time I’m in the city I’ll certainly be staying here again!

Wouldn’t rush back Would have expected more for a 5 star hotel ! We booked a suite which lived upto expectations However …. My main complaint…..was we arrived at approx 2-30 pm and completed credit card check and forms to fill and passport checks all done within a few minutes ,we were ready to get to our room ,but ….no …..check in ..we were told was 3 pm ,the girl said it’s too early yet …. We had to hang about the lobby till 2-58 Not impressed… Then the fight to get an elevator So there are only 2 and the cleaning and maintenance staff use them up and down to -3 it seems where they work from ,we were level 6 so ,there was just about every time a wait and share the elevator with cleaning staff (Remember this is supposed to be a 5 star hotel !) Generally good room apart from getting bitten by mosquitoes in our first night ,clean and well prepared. Second night there was some sort of party going on in room close by at approximately 3am Had to call reception and ask if security could sort this out ,think they did as noise went and eventually we could get back to sleep

Very kind staff and attentive. Everything in the hotel was new and brillaiant. Location for the business trip was the most suitable and close to sights of Yerevan. New design furniture in the rooms and good quality clean water in the pipes to wash and drink even. As I was in the middle of the week there was a regular theatre acrobatic show - fantasic and free for guests. My advice for everybody is to find time for swimming in the opened pool on the panoramic roof, great experience. Really luxury 5* place!

Хороший отель. Расположение не очень удобное, находиться на горе, рядом нет никаких магазинов. Номер уютный, чистый, но очень тонкие стены, и высокая слышимость. На наш взгляд слишком жесткий матрас. Спа, бассейн один из лучших на нашей памяти, бассейн осень теплый и приятный.

Hotel was very expensive usd 300++ per night for each room so we expected a lot more. We booked 2 rooms for 2 nights and we did ask for extra bed in one room but was told we had to change to a more premium room rather than just add an extra bed. Complain here is reception is not great at handling exhausted guests and took too long and not pro customer service. Also, a senior member of our family was offended when one of our luggage was dragged on its sides rather than its wheels. This was all before we were headed to the room. When we got to the room, our room key card wasn’t working 😩 bummer ! I really wasn’t in the mood to tip the porter though it wasn’t his fault. I feel bad for the porter though. They had all these nice dried fruits and nuts that were not cling wrapped awaiting us and a note that was nice but was probably prepared for check in time . We arrived at night. So I took some without thinking . Next morning I feel a little strange but by evening I have food poisoning with vomiting. 🤮 cling wrap your welcome treats !

I booked this hotel for a business trip. Overall, it was a beautiful and clean place, and my fellow travelers really enjoyed it.

We stayed 4 nights at the hotel Rooms was very good & clean Staff of hotel were fine specially receiption team that were great , everything we asked for they made in happen in 5 mins Hotel has the best location possible , middle of downtown & close enough to everything We didnt have any lunch or dinner at the hotel , breakfast was fine but more diversity needs to be seriously considered Main issue : Pillows were terrible

I had a short but very enjoyable weekend stay here and if you’re looking for a hotel with great service, perfect location and classic luxury then you’ll enjoy staying here. The staff arranged a very effective airport transfer for me and checking in was a welcoming and delightful experience, with the staff throughout the hotel speaking great English. Despite my very early arrival I was grateful they were able to find me a room, helped I assume by the fact the hotel seemed very quiet throughout my visit. There’s two lifts serving the accommodation floors, which are painfully slow, but the glass design overlooking the bar area detract from this, and the ‘day of the week’ carpet changed daily is a luxury touch you don’t often see anymore. My room was on the top floor and a standard category. It was a luxury feeling room and I really liked the clean decor. All the amenities you could imagine were present and it would be really comfortable even for an extended stay. Electric sockets were at both sides of the bed, plenty of lighting options and effective air conditioning which wasn’t too loud. It was also possible to open the window. There was a fully stocked mini bar as well as complimentary bottled water. The bathroom was small with a shower rather than bath, but it was perfectly clean and again had all the small touches you’d want from a top end hotel. Housekeeping proactively checked the do not disturb sign during the day and did a great job even late into the afternoon, although on one occasion the water bottles weren’t restocked. The lounge and bar area on the ground floor is spacious and comfortable, but best of all is open 24 hours a day. They offer food and a wide range of drinks, with the friendly staff able to make recommendations and engaging in good conversation. It was never very busy during my stay but it was still a pleasant place to relax late in the evening and a perfect spot to catch up with some work. I found the location ideal, just a few steps from some key sights and surrounded by lovely restaurants and bars. With the hotel reception able to offer advice or arrange any form of transport there’s no need to feel cut off! There’s quite a bit of art to admire throughout the hotel and small displays on each floor, including a shoe polishing machine outside the lift which is a good touch. Checking out in the very early hours was a seamless experience and next time I’m in the city I’ll certainly be staying here again!

Wouldn’t rush back Would have expected more for a 5 star hotel ! We booked a suite which lived upto expectations However …. My main complaint…..was we arrived at approx 2-30 pm and completed credit card check and forms to fill and passport checks all done within a few minutes ,we were ready to get to our room ,but ….no …..check in ..we were told was 3 pm ,the girl said it’s too early yet …. We had to hang about the lobby till 2-58 Not impressed… Then the fight to get an elevator So there are only 2 and the cleaning and maintenance staff use them up and down to -3 it seems where they work from ,we were level 6 so ,there was just about every time a wait and share the elevator with cleaning staff (Remember this is supposed to be a 5 star hotel !) Generally good room apart from getting bitten by mosquitoes in our first night ,clean and well prepared. Second night there was some sort of party going on in room close by at approximately 3am Had to call reception and ask if security could sort this out ,think they did as noise went and eventually we could get back to sleep

Very kind staff and attentive. Everything in the hotel was new and brillaiant. Location for the business trip was the most suitable and close to sights of Yerevan. New design furniture in the rooms and good quality clean water in the pipes to wash and drink even. As I was in the middle of the week there was a regular theatre acrobatic show - fantasic and free for guests. My advice for everybody is to find time for swimming in the opened pool on the panoramic roof, great experience. Really luxury 5* place!