Hotel 5-Star di Central Visayas, Philippines

We stayed in Hennan Tawala for 1 night and the experience was amazing! Excellent customer service from front desk to the bell boys even the swimming pool attendant. Everyone was so nice! the buffet has a lot of variety but i wsih it could have more in totality it was filling. we also enjoyed using the pools and availed their 50 percent cocktail promos. It was a pleasant stay , we will go back definitely.

This stay truly exceeded my expectations. I stayed for three nights and didn't even leave the hotel once – I simply didn't want to! All the hotel staff were incredibly friendly and attentive, providing excellent service that made my stay exceptionally comfortable. Housekeeping was super responsive; any request I had was handled very quickly. The restaurant service was even more meticulous. Whether it was breakfast or dinner, the staff would proactively and kindly ask if I wanted coffee or other drinks, and often, the coffee was even complimentary – such a heartwarming detail. The mangosteens and mangoes at breakfast were unlimited, making it a true 'fruit paradise' – so satisfying! The breakfast selection on Saturday and Sunday was rich and delicious, while Monday's was slightly less impressive, but overall, it was still fantastic. The entire experience was exceptional; I highly recommend this hotel!

Thank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.

This was by far the most satisfying hotel stay I've ever had. Firstly, the price was incredibly reasonable, yet the services available even before check-in were extensive, making my arrival comfortable from the very first moment. I also used the bar and had afternoon tea; both the atmosphere and service were wonderful, allowing for a truly luxurious experience. The room was spotless, and the facilities and comfort were impeccable. The direct connection to a shopping complex made shopping and dining incredibly convenient. Furthermore, with a casino on-site, there's plenty to enjoy without even leaving the hotel. From service and location to facilities and value for money, everything was outstanding. Without a doubt, this was the best hotel I've ever stayed at. I definitely want to come back again.

My family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.” The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children. What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away. Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.

Hands down, the best hotel in Cebu! The scenery is breathtaking, and the beach is incredibly long, with soft sand and plenty of fish in the water. My kids absolutely loved it, especially with the dedicated children's pool and slides. The only downside is that breakfast gets incredibly crowded; it seems like many people who aren't even staying at the hotel come just for the breakfast, leading to long queues every morning. It's quite pricey, definitely the most expensive in Cebu, but absolutely worth it. I think I'll be back!

Good experience as it is a 5 star hotel but I think they lack manpower as we trainees only most of the time. Hopefully they can provide more good service in the bar lounge area and atleast have artist musicians like other hotels even Dusit Thani Davao have also.

The rooms are a bit old, but still well-maintained. The white sand beach is incredibly beautiful, and having breakfast on the beach is a true delight. If you don't mind a hotel with some signs of age, I'd definitely recommend it. However, on the first day, there was no hot water for the shower, and on the second day, there was no cold water at all. So I had to hold the showerhead up high and let the water drip down, then slowly splash it on myself to avoid getting scalded. The water pressure was extremely low, like a tiny trickle, so it took ages to shower and I never really felt clean.

An impeccable hotel in a quiet yet central location. It's a ten-minute walk to a lively restaurant street, and you can book island excursions right from the beach. The rooms have a lovely tropical vibe, and the breakfast is fantastic. Haidee and Marlon at the front desk were very welcoming and helpful.

Switched to this room and it was also really nice! 👍 The rooms are arranged in two rows of buildings. The ground floor has a long swimming pool and an infinity pool which are very unique, right next to the beach. 🏖️ The soundproofing issue in the room was smoothly resolved by switching rooms. The hotel front desk staff were friendly and enthusiastic, and the parking attendants at the entrance were very clear and efficient in arranging transport. I bought a durian and was forbidden from eating it at the hotel entrance, haha. The hotel's public areas and recreational facilities are spacious and modern, and the breakfast buffet is rich and varied. At night, the beach night market and street night market are very lively, and there are plenty of dining options nearby. It's a great place to stay on Panglao Island! 👍