Hotel 5-Star di Central Visayas, Philippines

We had an amazing stay at this resort, especially the breakfast. There are many pools and a calm beach, and the gym is very good. The entire staff was incredibly friendly, helpful, and always smiling. However, there are a few things that could be improved: 1. The Wi-Fi access ends at 11 AM, which is quite strange and inconvenient. 2. You are not allowed to use the pools after your checkout. 3. You are not allowed to use the sunbeds with umbrellas after your checkout. 4. The beach is clean, but there is still a lot of “water grass” and the water is not very deep for swimming.

A wonderful experience from the moment we arrived. The welcome was excellent and really set the tone for the whole stay. The check-in process was smooth and the reception team were warm, professional and very helpful throughout. When it came time to leave, the same level of care and friendliness was there, which left a very positive final impression. After check-in we were taken to our room by cart, which was a nice touch. During the short journey the staff member explained the resort layout and facilities, which made settling in very easy. What really stood out during the stay was the staff. Everyone was welcoming, friendly and genuinely attentive without ever feeling intrusive. It felt like a true Filipino hospitality experience — they made us feel like guests in their hotel rather than just customers. Staff were always available and happy to help whenever needed. The restaurant food was also good, with a nice selection and enjoyable meals during our stay. Overall, a very pleasant and relaxing stay in a beautiful setting, supported by excellent service from the whole team. We would happily return.

We had a great 5-night stay at Henann Tawala and would rate it 4.5 stars. The hotel is very modern and offers good value for money — in fact, it was our favorite among the three Henann resorts in the area, even compared to the flagship. We stayed in a room with a pool view, which was really nice and added to the overall relaxing experience. The room was comfortable and well designed, with a bathtub as well. Staff were friendly and helpful, although not every aspect feels fully 5 star. Breakfast was decent but the selection is smaller compared to international 5-star hotel chains. Overall, we had a lovely stay and would happily recommend Henann Tawala.

We stayed at Henann Alona Resort as a family. The staff were very courteous and helpful. The foods are good lots of selections, and the location is perfect, with the surrounding pools is amazing my kids love it, they have kids and adult pool and what i love in the pool its not crowded worth the money, and our premier  room is big and the view is the pool. Good for family and friends outing.

This resort is over ratedd. the only thing only good thing is the location on the beach.. Boked a sea viw room the amount of money they charge and the value for your money is 2 out of 5. needs renovattion Road leading to the hotel is all broken rooms are outdatwd.including bedding and bathroom only one resturant and bar. need more F&B outlet. no entertapinment on a friday nighr the place was very quiet wven though they sapid its sold out breakfast not many choices compare to other resorts of the same value. need to train there staff in resturant. no service

We had an amazing stay at this hotel! The kids absolutely loved the amenities—especially the pool—and stayed entertained the whole time. The food was also a standout, with delicious options for everyone. Perfect spot for a fun and relaxing family getaway!

We had a fun stay. Very clean room and the owner is very accommodating and replies fast every time we have questions/problem

I had a fantastic time staying at The Reef Resort! The staff are so friendly and helpful, the rooms are spacious and clean and the resort have enough activities to keep you busy. I would definitely recommend this resort to family and friends. The breakfast buffet every morning was good with assorted choices. You can snorkel infront of the resort with so many different kind of fish, I was amazed! The resort even packed me a breakfast box when I had to leave early in the mornings for activities. They also have a great SPA with great treatments! A well equipped gym overlooking the ocean. Thank you for making my stay unforgettable!

Our stay at Dusit Thani was overall pleasant. The rooms were comfortable, the property was well-maintained, and the general ambiance met our expectations for a relaxing stay. However, the check-in experience was quite challenging. I was not physically present during check-in as my family arrived ahead of me. Despite sending an email and making a call to authorize them, the front desk did not allow my family to check in on my behalf. This caused unnecessary inconvenience and delay. While I understand the importance of security, the process felt overly rigid and left me uncomfortable with the lack of flexibility and trust extended to guests, especially for pre-booked and confirmed reservations with clear communication. For guests booking multiple rooms or arriving separately, I strongly recommend registering the actual guests who will be staying in each room in advance to avoid similar issues. Overall, the stay itself was enjoyable, but I hope the hotel can improve its check-in procedures to be more guest-friendly while still maintaining security.

Overall, our stay at Seda Ayala was mixed, and I would rate it 3 out of 5. The room itself was decent—clean and comfortable enough for a short stay, though nothing particularly memorable. Breakfast offered a wide selection of options, which was appreciated, but unfortunately the taste did not quite match the variety. What really affected our experience, however, was the service at the front desk during checkout. There were three counters open and only a short queue, yet the line barely moved and we ended up waiting for around 15 minutes. As we were in a rush to catch our flight, I approached a staff member named Stephan to ask if I could simply hand over the room keys to speed things up. Instead of assisting, he gave me a hostile look and curtly responded, “I have other customer,” in a tone that felt unnecessarily rude. This interaction overshadowed what was otherwise an average stay. With better service, especially at the front desk, the experience could have been much more pleasant.