Hotel 5-Star di Central Visayas, Philippines

The hotel was excellent overall, with very friendly staff. The private beach is beautiful, and the breakfast was also a great highlight. My friend and I had a very comfortable and enjoyable stay. The only drawback was internal communication. There seemed to be information gaps between departments. when we called to ask about booking an outdoor activity, the information we received at the front desk was completely different. The same issue happened when we tried to arrange an in-hotel massage: the front desk said they would transfer my call, but we waited a long time without getting through. Also, the fee required to use the gym was inconsistent between what the front desk and the gym told.

Reception was a bit cold. Emailed them we’re celebrating our wedding anniversary and requested a surprise room set up for my husband yet the manager does not read email on time as they knocked on the door at 6pm to offer the “surprise”. Bathroom toiletries are ill equipped— for the price of the room I don’t want to be asking room services for lotion or earbuds! Booked a celebratory dinner at Dip, their open wines are past their acceptable rate, we requested to open a fresh bottle. Surprised to see them return the “expired ones” back on shelf after using an “oxy vacuum machine”. Sad. Our server is very good and polite, a snappy young man (sorry forgot his name). Thank you dong, you’re really attentive. Food: Beef cheek was good, but not the Wagyu beef, it has a lot of inedible parts— disappointing for the price. The side dishes were good. Breakfast is an okay spread.

Thank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.

This is one of the larger hotels in Cebu, and it's not too far from the airport or the ferry terminal, making transportation very convenient. There's a shopping mall, restaurants, and a supermarket right across the street. Overall, it was a great experience. The photos are of the view from the window.

This was by far the most satisfying hotel stay I've ever had. Firstly, the price was incredibly reasonable, yet the services available even before check-in were extensive, making my arrival comfortable from the very first moment. I also used the bar and had afternoon tea; both the atmosphere and service were wonderful, allowing for a truly luxurious experience. The room was spotless, and the facilities and comfort were impeccable. The direct connection to a shopping complex made shopping and dining incredibly convenient. Furthermore, with a casino on-site, there's plenty to enjoy without even leaving the hotel. From service and location to facilities and value for money, everything was outstanding. Without a doubt, this was the best hotel I've ever stayed at. I definitely want to come back again.

My family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.” The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children. What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away. Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.

The absolute highlight of this hotel is definitely the view. The room facilities are pretty standard, as it's an older hotel. The kids absolutely loved the pool area, especially the slide. In the afternoon, when the tide went out, we could go to the beach and collect starfish, and we saw so many fish! It's a shame we only stayed one night; we'd love to go back again if we get the chance!

I really love this place. It's a resort with excellent value for money, and the service is enthusiastic. If I ever get the chance to visit Bohol again, I'd definitely stay here. However, for those who specifically want fine sandy beaches, none of the hotels along this stretch of beach would be suitable because there are a lot of pebbles. Also, Ctrip mentioned that the hotel offered Chinese-speaking service, but that wasn't actually the case.

The hotel's service, facilities, and cleanliness were all top-notch. The only thing that wasn't great was the beach. It was quite small, and more importantly, the sand wasn't really sand – the grains were very large, making it uncomfortable to walk on even with flip-flops. If you go, it's definitely more worthwhile to spend your time at the hotel's infinity pool. The buffet was also good; someone was celebrating a birthday, and it felt very ceremonial, similar to Haidilao in China. Finally, I had originally wanted to try the hotel's Thai restaurant, but at 12 PM, they told us it was closed for the day. Also, the Thai massage on the second floor didn't open on time in the morning 😅

The rooms are a bit old, but still well-maintained. The white sand beach is incredibly beautiful, and having breakfast on the beach is a true delight. If you don't mind a hotel with some signs of age, I'd definitely recommend it. However, on the first day, there was no hot water for the shower, and on the second day, there was no cold water at all. So I had to hold the showerhead up high and let the water drip down, then slowly splash it on myself to avoid getting scalded. The water pressure was extremely low, like a tiny trickle, so it took ages to shower and I never really felt clean.