We had an amazing stay at this resort, especially the breakfast. There are many pools and a calm beach, and the gym is very good. The entire staff was incredibly friendly, helpful, and always smiling.
However, there are a few things that could be improved:
1. The Wi-Fi access ends at 11 AM, which is quite strange and inconvenient.
2. You are not allowed to use the pools after your checkout.
3. You are not allowed to use the sunbeds with umbrellas after your checkout.
4. The beach is clean, but there is still a lot of “water grass” and the water is not very deep for swimming.
I had an amazing stay at South Palms Resort in Bohol. The location, facilities, and ambiance are all top-tier. What made this experience extra special was the outstanding service, especially from Manager Abie.
Abie was incredibly thoughtful, responsive, and went out of her way to make sure everything was comfortable and enjoyable. Her professionalism and warm hospitality are rare and greatly appreciated. I will definitely return and recommend this resort to everyone.
We had a wonderful stay at this resort and truly appreciate the exceptional service provided by the staff. The front desk team was incredibly helpful—when my husband thought he had dropped his wallet in the car during our transit from the pier, they went above and beyond by checking the CCTV to help us track the car plate number.
With their help, we discovered that the wallet was not left in the van. Eventually, we realized it had been dropped in a Grab car during our journey from Cebu City to Pier 1 Cebu, and we were able to successfully recover it. We are very grateful for their effort and support throughout the process.
From the first day we checked in, the front desk staff noticed that my son was not feeling well. They kindly informed us that the resort has a nurse available and encouraged us to reach out if needed. On the third day, my 4-year-old son’s diarrhea became more serious, and the staff once again showed genuine care and concern. They arranged for a nurse to check on him, who provided helpful advice and referred us to a clinic doctor the next morning. This gave us great peace of mind as parents.
The room was very nice, clean, and comfortable, and we really enjoyed the pool—it was excellent. Overall, the warm hospitality made our stay even more memorable. We also enjoyed the buffet breakfast at the resort, the purple yam porridge is very nice. All the staff were very kind, helpful, friendly, and warm.
We would definitely come back again if we travel to Bohol. One small suggestion would be to add a gym room for guests, which would make the facilities even more complete.
Thank you again for the wonderful experience!
We stayed at Henann Alona Resort as a family. The staff were very courteous and helpful. The foods are good lots of selections, and the location is perfect, with the surrounding pools is amazing my kids love it, they have kids and adult pool and what i love in the pool its not crowded worth the money, and our premier room is big and the view is the pool. Good for family and friends outing.
This resort is over ratedd. the only thing only good thing is the location on the beach.. Boked a sea viw room the amount of money they charge and the value for your money is 2 out of 5.
needs renovattion
Road leading to the hotel is all broken
rooms are outdatwd.including bedding and bathroom
only one resturant and bar. need more F&B outlet.
no entertapinment on a friday nighr the place was very quiet wven though they sapid its sold out
breakfast not many choices compare to other resorts of the same value.
need to train there staff in resturant. no service
Hotel berhampiran Cebu City,Bandar Cebu72.7% pelancong memilih kawasan ini
PPengguna Tetamu2026.05.04
We had an amazing stay at this hotel! The kids absolutely loved the amenities—especially the pool—and stayed entertained the whole time. The food was also a standout, with delicious options for everyone. Perfect spot for a fun and relaxing family getaway!
Hotel berhampiran Cebu City,Bandar Cebu72.7% pelancong memilih kawasan ini
PPengguna Tetamu2026.06.18
Okay naman yung hotel ang problem lang is 3days yung stay pero dapat may extra bedshit kumot and towel po sana HAHAHAHHA kase parang isang towel lang ma use in 3days and the bed di ma change yung bedsheets
Hotel berhampiran Mactan,Bandar Lapu-Lapu24.2% pelancong memilih kawasan ini
NNicoleen2026.03.18
I had a fantastic time staying at The Reef Resort! The staff are so friendly and helpful, the rooms are spacious and clean and the resort have enough activities to keep you busy. I would definitely recommend this resort to family and friends. The breakfast buffet every morning was good with assorted choices. You can snorkel infront of the resort with so many different kind of fish, I was amazed! The resort even packed me a breakfast box when I had to leave early in the mornings for activities. They also have a great SPA with great treatments! A well equipped gym overlooking the ocean. Thank you for making my stay unforgettable!
Hotel berhampiran Mactan,Bandar Lapu-Lapu24.2% pelancong memilih kawasan ini
JJpg Zanoria2026.02.04
Our stay at Dusit Thani was overall pleasant. The rooms were comfortable, the property was well-maintained, and the general ambiance met our expectations for a relaxing stay.
However, the check-in experience was quite challenging. I was not physically present during check-in as my family arrived ahead of me. Despite sending an email and making a call to authorize them, the front desk did not allow my family to check in on my behalf. This caused unnecessary inconvenience and delay.
While I understand the importance of security, the process felt overly rigid and left me uncomfortable with the lack of flexibility and trust extended to guests, especially for pre-booked and confirmed reservations with clear communication.
For guests booking multiple rooms or arriving separately, I strongly recommend registering the actual guests who will be staying in each room in advance to avoid similar issues.
Overall, the stay itself was enjoyable, but I hope the hotel can improve its check-in procedures to be more guest-friendly while still maintaining security.
Hotel berhampiran Cebu City,Bandar Cebu72.7% pelancong memilih kawasan ini
PPengguna Tetamu2026.04.27
Overall, our stay at Seda Ayala was mixed, and I would rate it 3 out of 5.
The room itself was decent—clean and comfortable enough for a short stay, though nothing particularly memorable. Breakfast offered a wide selection of options, which was appreciated, but unfortunately the taste did not quite match the variety.
What really affected our experience, however, was the service at the front desk during checkout. There were three counters open and only a short queue, yet the line barely moved and we ended up waiting for around 15 minutes. As we were in a rush to catch our flight, I approached a staff member named Stephan to ask if I could simply hand over the room keys to speed things up. Instead of assisting, he gave me a hostile look and curtly responded, “I have other customer,” in a tone that felt unnecessarily rude.
This interaction overshadowed what was otherwise an average stay. With better service, especially at the front desk, the experience could have been much more pleasant.
Hebat
598 ulasan
9.0/10
Harga bermula
THB 2,043
satu malam
Semak Ketersediaan
Lihat Semua Hotel 5-Star di Central Visayas
Terokai Ulasan Tetamu Hotel di Central Visayas
Lihat semua
9.1/10
Great
GGuest UserWe had a great 5-night stay at Henann Tawala and would rate it 4.5 stars. The hotel is very modern and offers good value for money — in fact, it was our favorite among the three Henann resorts in the area, even compared to the flagship.
We stayed in a room with a pool view, which was really nice and added to the overall relaxing experience. The room was comfortable and well designed, with a bathtub as well.
Staff were friendly and helpful, although not every aspect feels fully 5 star. Breakfast was decent but the selection is smaller compared to international 5-star hotel chains.
Overall, we had a lovely stay and would happily recommend Henann Tawala.
JJeffrey0210We chose to stay here a day early after our Bohol vacation because we didn't want to wake up early for the ferry to Cebu Airport. It's about a 50-minute drive from the Cebu pier and 30 minutes from the airport, so the transportation is quite decent.
The environment lives up to Sheraton's quality. The hotel seems relatively new, so the facilities are very well maintained, and the views are absolutely stunning. Our room type had two 1.3-meter double beds, perfect for two adults and two children, with one adult sharing a bed with one child. The bathroom is spacious and clearly partitioned, with a well-designed shower, toilet, bathtub, vanity, and storage. The bedroom lighting is excellent, and the night light is a definite plus – just enough light for adults to browse their phones after the kids are asleep without waking them up.
Now, for a complaint about the food. We had the dinner buffet at 5cien, and it was, without a doubt, the worst buffet I've ever had. Not a single dish was to my taste. The selection wasn't extensive to begin with, and then the food itself was just bad. It really doesn't justify the price of approximately 235 RMB per person. I tried everything, and it was practically inedible and a waste of ingredients. In the end, I had no choice but to eat the steamed dishes, but even those felt a bit undercooked. Because of that evening's experience, my expectations for breakfast the next day were very low. I didn't dare to hope for anything good, just ate a little and quickly checked out. Breakfast was slightly better than dinner, but that's about all I can say.
AANGEL BEBSThis is the real MBS of the Philippines! Top rated from comfort, quality, efficiency,hospitality and very spacious rooms and friendly staffs! Foods for breakfast and in the executive Lounge are superb and sumptuous! You will never feel hungry with your stay and accommodation!I would like to thank their manager ma’am Sherryl who entertained me and upgraded my room to signature room with King Bed as I checked-in late from the airport!Sir Renei who oriented and assisted me to my room!Sir Jaycaro who assisted and accommodated me together with ma’am Leona at Executive Lounge 23. My sunset time was never wasted with happy tummy and unlimited wine, beers etc.Ma’am Divinagracia ground staff and all the staffs of the property for the respect and hospitality in each corner of the resort! This is the best among the best 5 star ⭐ hotels I’ve been staying so far! No doubt and definitely I’ll come back! All the kind gestures of all the staffs are appreciated! Kudos to the Team👏👏👏
NNastja DoNUSTAR Hotel is a must-stay in Cebu! It's a very stylish place. The hotel perfectly blends elegance with a modern vibe, ideal for those who value comfort. Here, you feel both at the heart of the action and in seclusion. The rooms are spacious and meticulously designed; I particularly loved the bathtub. And for food lovers, it's a true paradise—Mott 32 is beyond all praise. Definitely a top choice for Cebu!
MMeihuizzzzThe entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM.
GGuest UserThis hotel is a giant family playground! The kids' pool has slides, and they provide all the sand toys for free on the beach. There are daily kids' activities (coral planting/craft classes), and my child loved it so much they didn't want to leave. The Ocean Wing rooms are spacious, the bedding is comfortable, and the balcony with sea views is incredibly therapeutic. The staff are super patient with children, there's a dedicated kids' section at breakfast, and the private beach is safe and clean. It's also close to the airport, so no hassle, and the whole family was happy!
JJpg ZanoriaOur stay at Dusit Thani was overall pleasant. The rooms were comfortable, the property was well-maintained, and the general ambiance met our expectations for a relaxing stay.
However, the check-in experience was quite challenging. I was not physically present during check-in as my family arrived ahead of me. Despite sending an email and making a call to authorize them, the front desk did not allow my family to check in on my behalf. This caused unnecessary inconvenience and delay.
While I understand the importance of security, the process felt overly rigid and left me uncomfortable with the lack of flexibility and trust extended to guests, especially for pre-booked and confirmed reservations with clear communication.
For guests booking multiple rooms or arriving separately, I strongly recommend registering the actual guests who will be staying in each room in advance to avoid similar issues.
Overall, the stay itself was enjoyable, but I hope the hotel can improve its check-in procedures to be more guest-friendly while still maintaining security.
AAnna Maria Stephanie OlssonWe recently stayed at Coco Grove Beach Resort and overall had a mixed experience.
The staff were genuinely kind and welcoming throughout our stay, always greeting us with a smile and making us feel taken care of. Their hospitality is definitely one of the highlights of the resort.
However, there were several maintenance issues that affected our comfort. Many of the pathways around the property were heavily overgrown with plants, which made walking less pleasant and also attracted a lot of insects. The lack of proper trimming also blocked what could otherwise be beautiful sea views, which was quite disappointing given the location.
On our first night, we unfortunately woke up to a gigantic spider in our room, which had to be removed by staff. This seemed to be due to poor sealing around the main and terrace doors. It made it difficult to fully relax during the rest of our stay, as we were constantly aware that insects could get in.
The lady in the reception mentioned there was a barbecue buffet on the first day of our arrival. As we came to the restaurant, it was not a buffet but à la carte. Even the restaurant staff seemed annoyed as it seems we were not the first guests to question why “buffet” was mentioned.
We also experienced repeated issues with the bathroom facilities. The toilet became clogged easily, regardless of whether we used paper or not, and the showerhead was heavily limescaled, resulting in very weak water pressure. In addition, there appeared to be mould above the air conditioning unit, which was concerning from a maintenance perspective.
The toilet roll holder was broken, but not fixed, just “put into place again”, but still being broken.
The holder for the towels was also broken and very crooked. All of these things needs to be fixed and maintained, and it gave us an impression that nothing will be fixed unless someone complains about it. There seems to be very little maintenance of the rooms.
While the setting and potential of the resort are beautiful, these issues suggest that more attention to upkeep and preventative maintenance would greatly improve the guest experience.
GGuest UserWow - Super hotel. Best hotel I have visited in years. Staff polite, efficient and attentive in a polite way. Room was very large, with some free mini cookies and a few free juices. Food and drinks reasonable. Breakfast had a great range of food. The steak at the restaurant was super They even notified breakfast group I could not take milk. Lots of couples but as a solo traveller felt cared about. From start to finish flawless. Even twice a week one hour of free cocktails. When it rains the staff already start wiping down tables and once eases gardeners are out sweeping the leaves off the pathways to help maintain its beautiful appearance. Seriously impressed
Yyichen1203We had a pleasant stay at Henann Premier Coast Resort and truly appreciated the hospitality throughout our visit. One thing that stood out was how welcoming and friendly the staff were — every staff member we encountered greeted us warmly and made us feel comfortable during our stay.
We also arranged the hotel’s transfer service between the seaport and hotel. Although the price is charged per person and may feel slightly expensive, the service quality definitely made it worthwhile, especially after a tiring journey. Special thanks to Garry for the warm welcome and assistance. I didn’t manage to catch the names of the other staff members, but everyone at the lobby area was very accommodating and professional.
The hotel itself is in a strategic location, directly in front of Alona Beach, making it very convenient for travelers. The facilities were great as well — we especially loved the beautiful pools, including the rooftop sky pool with a stunning sunset view.
Breakfast had a wide variety of choices, and we particularly enjoyed the salad section. The rooms were clean, comfortable, and suitable for a relaxing stay.
Overall, we had a good experience and would recommend Henann for its hospitality, facilities, and convenient location.
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 1,500,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara menghubungi sokongan pelanggan Trip.com?
Anda boleh menghubungi sokongan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.