Hotel 5-Star di Dhaka Division, Bangladesh

This hotel is definitely a top-tier choice in Bangladesh, offering a stark contrast between its luxurious interior and the outside world. The room, especially the bed, was incredibly comfortable – I could sleep soundly for hours! I didn't dare use the tap water for brushing my teeth, opting for the bottled water provided by the hotel instead. Breakfast offered a wide variety, but there was an issue with expired orange juice. The manager initially tried to brush it off, but after I spoke to the front desk, a French manager came out to handle the situation. Overall, it still maintains a certain level of five-star service. Getting a taxi to various destinations was convenient, with pickups right in the lobby. The room rate offered great value for money. We also had dinner at the hotel. The buffet at $85 US was definitely overpriced, but the à la carte menu was quite decent, costing around 150 RMB per person.

Everything was great! The staff were very helpful, opening doors for me, checking Uber fares, and even resolving issues. Thumbs up! 👍 Breakfast was delicious and plentiful, and dinner was good too. Just be aware that the service charge and taxes are a bit high.

During Ramadan period, the menu of breakfast is not buffet but a la cart within limited selection. I wanted to enjoy more variety of local food，but, no choice. Airport pick up service and airport transfer service are very good.

Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

A new hotel near the airport. The room is clean, tidy, and new. The hotel offers a variety of buffet and dinner options🤤 Every employee has a very friendly attitude. The restaurant manager was very enthusiastic and recommended local food to me👍

Facilities: The facilities are very complete. Hygiene: The hygiene is pretty good, acceptable. Environment: The environment is nice, there's a swimming pool inside. Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.

The hotel is conveniently located very close to the airport. The garden, swimming pool, and other outdoor areas are well maintained, making it nice for a walk, and the playground is great for kids—perfect for family travelers. The staff were friendly and helpful throughout my stay, which I really appreciated. However, some of the facilities felt a bit outdated, and there was a noticeable smell of cigarette smoke in the room. Breakfast was delicious with a good variety, but I did see a cockroach in the breakfast area, which was disappointing. Overall, I understand that this is considered a good hotel by Bangladeshi standards, but from an international traveler's perspective, it's not quite perfect.

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

Facilities: Comprehensive and thoughtful. Hygienics: Clean and tidy. Environment: Quiet and comfortable. Service: Attentive and meticulous. Overall, the stay experience was good. The staff were friendly, ordering food was convenient, and the hotel's style is fresh and elegant, suitable for business travelers.

The staff are courteous and helpful. The hotel is okay but bit old. It may benefit from refurbishment, especially the toilets and showers. The food has varieties in some extent but beef items which are inconvenient for me or many Hindu people, are too many.