Hotel 5-Star di Dhaka Division, Bangladesh

This hotel is definitely a top-tier choice in Bangladesh, offering a stark contrast between its luxurious interior and the outside world. The room, especially the bed, was incredibly comfortable – I could sleep soundly for hours! I didn't dare use the tap water for brushing my teeth, opting for the bottled water provided by the hotel instead. Breakfast offered a wide variety, but there was an issue with expired orange juice. The manager initially tried to brush it off, but after I spoke to the front desk, a French manager came out to handle the situation. Overall, it still maintains a certain level of five-star service. Getting a taxi to various destinations was convenient, with pickups right in the lobby. The room rate offered great value for money. We also had dinner at the hotel. The buffet at $85 US was definitely overpriced, but the à la carte menu was quite decent, costing around 150 RMB per person.

It was good experience. Nice and clean room. Very quiet despite noise outside. Hot water, good Internet connection and friendly reception. All I want to change is more European options for breakfast. For example, omelet would be good. Currently, it’s more like lunch menu with all soups, noodles, rice, etc. French toast, boiled eggs and many items is good alternative, but could be better. Anyway 5 stars experience

During Ramadan period, the menu of breakfast is not buffet but a la cart within limited selection. I wanted to enjoy more variety of local food，but, no choice. Airport pick up service and airport transfer service are very good.

Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Loved it! This is the best hotel I've stayed at in Dhaka. The breakfast selection is incredibly diverse and delicious. The rooms are clean and the bed is comfortable. The staff is polite and always ready to help.

Facilities: The facilities are very complete. Hygiene: The hygiene is pretty good, acceptable. Environment: The environment is nice, there's a swimming pool inside. Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.

The hotel is very nice, surely in the top 5 of Dhaka, the staff is friendly and professional. Location extremely convent to reach the airport and the expo center. PRO: location, staff, breakfast and restaurant are pretty good, room is spacious and bathroom also nice  TO IMPROVE: room key stop working way to often, I think in my stay (8 nights) I've been to the front desk to get new keys at least 15 times.... facilities can be better, room need a little renovation to launch this hotel on a higher price point  

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

This is the first time I visited (Dhaka) Bangladesh 🇧🇩 for holiday during Chinese ***** new year 🧧  I will like thank and Grateful for the Crowne plaza staff have taken care of my stay and need first of all I will like to thank for the service that they serve start from the reception here the name of the list (MASUM) (RAIHAN) (SADIK) (ZIHAD) (IMTIAZ) and the housekeeping (RASHED) always taken good care of my room and the security (SHOHAN) always help me with the uber and price for taken care of and one more security guard I never take him name but also help me with the uber  once last person on the breakfast side (LIMON) doing at the eggs station always approach me and cook for me the Scramble egg that I like the most thank everyone in the team have done a good job

Excellent location. Customer is unparalleled Breakfasts are good and so many varieties to choose from.