Hotel 5 Bintang di Sylhet, Bangladesh

Its always been a pleasure staying in this hotel. Their hospitality is more than we expect. Specially their Brealfast. Which is better than other Five star hotels in other cities than Dhaka. I like to thanks Mr. Tayef Ahmed for his assistance and made my breakfast memorable. He is a thinker out of the box. I also appreciate Mr. Muhtasim's assistance.

It may have been an excellent hotel when it opened and several people I spoke to beforehand rated it highly. Sadly, I will not be one of those people. Pros A nice plate of fruits after checking in Door staff were very polite. Rooms are spacious (Executive room on 8th floor and double room on 11th floor next to presidential suite) Cons Very disappointing entrance, you go into a small entrance of the hotel but then need to take the lift to the 5th floor. The other floors between ground and 4th floor are rented out to businesses to increase revenue for the hotel. Bathrooms need to improve, I stayed in two rooms for two nights and the water from the shower leaked over the sides onto the floor (spend some money and put some fixed glass shower screens and the water won’t end on the floor) The hotel lights are turned off during the day for energy saving. At face value it’s a commendable effort ( how about spending some money and putting in some light sensors for the really dark areas so when a customer walks by the light temporary lights up ) Breakfast was a drab affair with a semblance of international offering Lunch - Lukewarm burger, which was very hard, I would say frozen and then heated up Dinner - poorly labelled lukewarm food, you could try “Srimp Spaghetti” or “Poteto Salad” if you like. Poor communication, I messaged them 3 weeks before my visit to ask for late checkout and got no response. In the end I had to book for a second day (not bad for increasing revenue) Poor single glazing allowing traffic nose to calm through. In summary, it’s an overpriced hotel for what it offers and living off its former glory.

Its always been a pleasure staying in this hotel. Their hospitality is more than we expect. Specially their Brealfast. Which is better than other Five star hotels in other cities than Dhaka. I like to thanks Mr. Tayef Ahmed for his assistance and made my breakfast memorable. He is a thinker out of the box. I also appreciate Mr. Muhtasim's assistance.

It may have been an excellent hotel when it opened and several people I spoke to beforehand rated it highly. Sadly, I will not be one of those people. Pros A nice plate of fruits after checking in Door staff were very polite. Rooms are spacious (Executive room on 8th floor and double room on 11th floor next to presidential suite) Cons Very disappointing entrance, you go into a small entrance of the hotel but then need to take the lift to the 5th floor. The other floors between ground and 4th floor are rented out to businesses to increase revenue for the hotel. Bathrooms need to improve, I stayed in two rooms for two nights and the water from the shower leaked over the sides onto the floor (spend some money and put some fixed glass shower screens and the water won’t end on the floor) The hotel lights are turned off during the day for energy saving. At face value it’s a commendable effort ( how about spending some money and putting in some light sensors for the really dark areas so when a customer walks by the light temporary lights up ) Breakfast was a drab affair with a semblance of international offering Lunch - Lukewarm burger, which was very hard, I would say frozen and then heated up Dinner - poorly labelled lukewarm food, you could try “Srimp Spaghetti” or “Poteto Salad” if you like. Poor communication, I messaged them 3 weeks before my visit to ask for late checkout and got no response. In the end I had to book for a second day (not bad for increasing revenue) Poor single glazing allowing traffic nose to calm through. In summary, it’s an overpriced hotel for what it offers and living off its former glory.

It may have been an excellent hotel when it opened and several people I spoke to beforehand rated it highly. Sadly, I will not be one of those people. Pros A nice plate of fruits after checking in Door staff were very polite. Rooms are spacious (Executive room on 8th floor and double room on 11th floor next to presidential suite) Cons Very disappointing entrance, you go into a small entrance of the hotel but then need to take the lift to the 5th floor. The other floors between ground and 4th floor are rented out to businesses to increase revenue for the hotel. Bathrooms need to improve, I stayed in two rooms for two nights and the water from the shower leaked over the sides onto the floor (spend some money and put some fixed glass shower screens and the water won’t end on the floor) The hotel lights are turned off during the day for energy saving. At face value it’s a commendable effort ( how about spending some money and putting in some light sensors for the really dark areas so when a customer walks by the light temporary lights up ) Breakfast was a drab affair with a semblance of international offering Lunch - Lukewarm burger, which was very hard, I would say frozen and then heated up Dinner - poorly labelled lukewarm food, you could try “Srimp Spaghetti” or “Poteto Salad” if you like. Poor communication, I messaged them 3 weeks before my visit to ask for late checkout and got no response. In the end I had to book for a second day (not bad for increasing revenue) Poor single glazing allowing traffic nose to calm through. In summary, it’s an overpriced hotel for what it offers and living off its former glory.