Hotel 4-Star di Hunan, China

🗻Come for the the amazing views & park proximity, stay for the fantastic service 🚙‼️ 🛏️ The room had a super interesting layout- there was a sauna, a bathtub, and a space for a tea ceremony all rolled into the same room. It was very clean and spacious. 🍴🫧 Free breakfast and they will do your laundry for free as well! Just leave it in the basket outside of your door and it’ll be there washed when you return from whatever mountain. 🚙 THE CAR SERVICE. The hotel offers free airport/train station pickup, they’ll message you through trip.com for your travel details and someone will be waiting at the station to pick you up. They will also arrange a car to take you to whichever destination you choose in the mountain- they’re 10 minutes driving from the East Gate (Bailong Elevator Route if you’re trying to get tickets) or 45 minutes from Tianmen Mountain. They arranged cars for us in the morning both days. ☀️The hotel itself is situated next to some very beautiful mountains. Their staff were very polite and efficient! Our train got in very late (10pm) and through WeChat, we were able to arrange having food prepared for our arrival through the hotel’s restaurant. Thank you again!

The hotel boasts a great location, convenient parking, and clean, tidy rooms with beautiful night views! The breakfast selection was plentiful, and the rice noodles were delicious 🤤 The receptionists were warm and attentive, always ready to answer any questions 👍👍👍 The hotel is right next to the subway station (Yingwan Town Station), making it very convenient for getting around and sightseeing. It's only one stop away from Orange Isle and also very close to Yuelu Mountain Park. This time, I stopped by on my way back, so the itinerary was a bit rushed. I'll definitely choose this hotel again next time. 😊😊😊 The two night views are actually from my room window. I didn't take pictures of all the breakfast options, just my own 🤭🤭🤭

The hotel staff were incredibly welcoming and thoughtful. They contacted me in advance, knowing I was traveling with an elderly person, and arranged a suitable room, which was a very nice touch. The room environment was good, with smart-controlled curtains, a separate wet/dry bathroom, a large bathtub, and a refrigerator – the facilities were quite complete. Any issues I raised were also promptly resolved. I would definitely choose this hotel again if I have the chance.

Great location, amazing people, clean rooms, but no pool to swim in. The staff is really good. They are very friendly and helpful. The room is truly beautiful. For breakfast lunch for dinner, they drive you down the mountain for two minutes to another hotel, their restaurant Terrace and garden there is really beautiful and the people are very friendly. However, we expected that there would be a pool but this was not the case, this is very misleading given that there are pictures of pools on the listing… all by all we had a great time at this hotel and they have been very helpful arranging cars for us. No pool was very disappointing.

The hotel fully lived up to our expectations! The view from the room was absolutely breathtaking. The smart room controls were very convenient and easy to use. The hotel grounds are lovely, with scenic walking paths and swings that create a very relaxing atmosphere. Breakfast was not extremely varied, but everything was delicious — be sure to try the shaomai! In the evenings, you can order local Chinese dishes prepared by the chef. The food is excellent, although many dishes are designed for sharing and the portions are quite large. There are also snacks available at the reception desk. The weather in the park can change quickly, but the hotel sells both raincoats and shoe covers for rainy days (surprisingly useful!). The hotel also provides a shuttle to the park entrance, which is only a short distance away. I would also like to give special thanks to the hotel staff for the airport transfers and for their invaluable assistance throughout our stay. They helped us plan our sightseeing itinerary, purchase tickets, and were incredibly responsive to any questions we had — whether about the room or even our travel plans during the day. Their support made our trip much easier and more enjoyable. Thank you so much ❤️ When planning the trip, I recommend allowing at least two full days for the park itself, plus another one or two days for Tianmen Mountain and the Glass Bridge. Keep in mind that these attractions are about an hour’s drive from the main park and the hotel. I would also highly recommend visiting the 72 Wonder Tower in Zhangjiajie City in the evening. The atmosphere there is incredible, with live performances, actors in costume, and beautiful light installations that make the whole place feel magical.

The hotel Zhangjiajie Yuji Hotel positioned near the East Gate of the Zhangjiajie National Forest Park, Zhangjiajie Yuji Hotel serves as a premier launching pad for exploring the iconic ”Avatar” floating mountains and Bailong Elevator. Blending effortless convenience with thoughtful, guest-centric amenities, our stay provided the ultimate sanctuary to recharge after long days of sightseeing. A special acknowledgment must go to JOHN, whose customer service skills are truly exceptional. Fluent in English, deeply knowledgeable about the area, and remarkably proactive, John intuitively understands what guests need before they even ask. His warm, energetic approach to guest relations elevates the entire experience. Location & Accessibility: The hotel’s proximity to the National Forest Park’s main entrance is unmatched. Adding to the convenience, the property offers a complimentary one-way luxury transfer service (pickup or drop-off), ensuring a smooth, highly comfortable transit. Design, Comfort & Unique Amenities: The accommodations are pristine and aesthetically striking. The rooms feature clean, modern aesthetics and fresh, well-sanitized linens. Practical touches like a free self-service laundry facility make a huge difference for active travelers. A charming rooftop lounge—home to 11 friendly, well cared cats provides a delightful, picturesque spot to unwind. Service & Ticket Assistance: Communication is seamless; the reception team operates via WeChat and responds instantly to every request. Beyond standard hospitality, the staff takes the stress out of trip planning by personally assisting guests with booking park and attraction tickets. The staff is Friendly and will take all the efforts to understand you via a translator. Best Suited For: Adventurers, couples, and leisure travelers seeking a stylish, stress-free base near Zhangjiajie’s top natural attractions. With its superb location, spotless rooms, luxury perks, and a standout team member like John, Zhangjiajie Yuji Hotel delivers a flawless, memorable stay. I would happily return and highly recommend it to anyone visiting the region.

A hotel worth revisiting: The location is excellent and quiet, and the rooms are spacious and comfortable. In particular, the front desk service was incredibly professional, thoughtful, and enthusiastic, almost anticipating our every need (they thoughtfully helped us purchase tickets, proactively upgraded our room, and recommended reliable and delicious restaurants... 100 points!)

The hotel is quite close to the east gate of the scenic area. They offer a great shuttle service. The hotel itself is relatively new, with spacious rooms and a good breakfast. It even has a washing machine and dryer, which is a nice touch. About half of the guests staying here are foreigners. It's also conveniently located near restaurants and charging stations. We enjoyed our first night so much that we extended our stay for another day because it was just so comfortable.

We booked this property through Trip.com because it was advertised as Avatar Mountain Resort, with promotional photos and social media posts showcasing spectacular mountain views. Unfortunately, our experience was quite different. The biggest issue was simply finding the hotel. None of the major local apps, including Amap and Didi, recognized the property as “Avatar Mountain Resort.” After arriving at the airport, we had to contact the hotel directly. They asked us to connect via WeChat and sent us the address in Chinese. Only then did Amap and Didi recognize the location under the name “Zhangjiajie Zhishe, Zili Holiday Minsu.” We also noticed another name displayed at the building entrance: “Z Plus Resort Inn.” Having three different names for the same property was extremely confusing and made the arrival unnecessarily stressful. The second and most disappointing issue was the misleading advertising. The stunning mountain view shown on Trip.com and the hotel’s Instagram page was nowhere to be found from our room or the property. The only view available was a distant view of mountain ranges shared with neighboring rooms. The advertised “Avatar Mountain” scenery simply did not exist from this hotel. This felt like a significant misrepresentation and was the main reason we chose to book this property. Breakfast was another letdown. We stayed for three nights, and the breakfast was exactly the same every morning with very limited variety. On one morning, we even found blue mold growing on the bread, which was unacceptable. After that, we only felt comfortable eating the freshly made omelette. That said, there were some positives. The hotel’s location is excellent, only about a five-minute walk from the Zhangjiajie National Forest Park Middle Gate. From there, it’s roughly a 12-minute shuttle bus ride to the Bailong Elevator, making it very convenient for exploring the park. The staff also deserve recognition. The front desk and concierge team were friendly, responsive, and genuinely helpful. They assisted us with purchasing park tickets, planning our itinerary, and answering our questions throughout our stay. Last but not the least, the lady outside the resort who was always selling cucumbers, hiking sticks, or raincoats. No matter the weather or the time of day, she always greeted everyone with a warm smile. It was a small gesture, but it added a genuine touch of kindness . Overall, while the location and staff were excellent, the misleading marketing about the view, the confusing hotel identity, and the poor breakfast experience significantly affected our stay. I hope Trip.com and the property update their listing to accurately represent what guests can actually expect. Travelers should not book this hotel expecting the iconic “Avatar Mountain” views shown in the advertisements. Convenience to Zhangjiajie is a plus for this location for sure though

I chose this hotel for a short stay by chance, and my actual experience after checking in was quite good. As soon as I entered, the front desk lady greeted me warmly. When I asked about nearby dining and travel routes, she patiently and thoroughly explained and guided me. The smart system in the room was very responsive, and switching living scenarios by voice was super convenient and easy to use. The room space was well-organized, and all daily necessities were provided. The environment was quiet and pleasant, making for a particularly comfortable and relaxing stay.