Hotel 4-Bintang di Hunan, China

The service very good. The housekeeping staff who brings us the snack every night during our stay, (A Dan) is very nice & friendly 😊 we loved our stay here will definitely stay here again when we visit Zhangjiajie. Ayi A Dan is very warm and kind, she welcomes us with love and provides us with nice snacks at night. The tour service advisor also provides good service for our trip. The tour guide was kind and outgoing, really friendly to our family and provides us with interesting facts and information about the surrounding areas we visit. The hotel room was very exquisite as the room was very clean and was comforting. The bed sheets were clean, the bathroom was clean with great compliments as well as the cupboards having more condiments which help the experience a lot. Overall, the room was great with comforting condiments and was very clean towards customers and that the laundry room was free which helped us a lot during our stay at the hotel.

Hotel is located next to the Changsha Railway Station which makes train travel to Zhangjiajie West Station very convenient. I like it that the metro is just outside the hotel too. Line 2 (blue color) will bring you directly to Orange Isle (6 stations away). The same line will also bring you to Wuyi Guangchang, the main pedestrian street lined with restaurants and shops. The noodle soup at breakfast was good. I would suggest that the hotel provides the standard two pillows instead of one. I would recommend this hotel for a short stay.

We booked a room for 3 persons. Room is spacious. Hotel is by the river. After crossing the river, a short walk will take you to sign gate (entrance of the park). Chinese breakfast is served. Internet in the room is not good. The front desk staff helps us plan the national forest park travel route which is a big plus.

Lokasi hotel sangat baik dan mudah dicari. Berhampiran dengan Xiangxi yang menawan. Apa yang lebih baik ialah terdapat tempat letak kereta yang bebas dan longgokan pengecasan. Walaupun pengecasan perlahan, ia sangat mudah. ​​Ia betul-betul di pintu masuk hotel dan restoran di tingkat bawah hotel.Rasanya sedap dan harga yang berpatutan.Key hotel masih sangat baru.Katilnya memang selesa.Sayang kena rushing,kalau tak nak sangat. tinggal dua hari lagi. Bufet sarapan yang disediakan oleh hotel juga sedap. Lebih baik kalau ada lebih banyak variasi. Nah, kalau saya masih berpeluang melancong ke Wulingyuan, saya akan fikirkan hotel ini dengan segera, dan ia juga hotel yang saya sanggup pilih lain kali.

I booked the Huajin room. It's spacious and like most hotels now, the toilet area is quite open without a proper door for you to lock. Thus it's suitable for couples. For friends travelling together, taking their suite is better as you have a big toilet area divided out with wooden doors and lock for privacy. There's no fridge for the Huajin room. Their suite has everything from weighing scale to fridge. Their service is wonderful though. When I feedback about smelling cigarettes in the morning (I booked the non smoking room in a non smoking floor), they apologised earnestly and offered to change a room. Breakfast choice is okie. Not a big spread but a few options for each type.

Upon arrival, we are warmly welcome by the counter staff~叶子小姐 who assisted me in checking in to the room. She was so kind to give us a free up grade of having 4 beds (1 king, 1 single and 2 single beds instead of my original 3 beds ~ 1 king, 1 double and 1 single) on top of that, she added me in the WeChat to introduce places of interest to visit and to message her if we needed further assistance. The location is good as malls everywhere near hotel. There is also a karaoke at level 4. Use 大众点评网to book the room. We had a good deal of having singing session for a small room for RMB $40.🤫

We stayed for 2 nights and our room was upgraded. It is very pleasant to stay there. They always greet us warmly. We booked our ticket to national forest with lower price and help us for itinerary inside the forest. The itinerary was perfect. We enjoy very much. Without the itinerary, of course we will lost. We also booked ticket for romance show from the hotel. In the lobby, they have snacks and hot tea. Mineral water also provided full.

I paid $191 NZD for 3 nights, pretty good deal! Clean, smart room, looks new, mostly quiet, could hear the hallway noises and some traffic noises (from the 15th floor) but not the next door room noises. Smoking was allowed outside I think, but was not an issue/the room did not stink of cigarettes even though there was an ashtray inside. Staff don’t speak English but with a bit of my Chinese I could communicate with them for the free trip from the West railway station to the hotel (15min car ride away). The bus station was about 10mins walk to catch the 1hr bus to the ZJJ National park, while the Tianmen mountain cable car was maybe 20mins walk away. Some nice restaurants and mini supermarkets nearby too. Would recommend.

I really impressed this hotel. Location is superb. It's inside the walking street area. You can easily find food, drink, tea, coffee etc. here. The room is very clean and convenient. The hotel staff is helpful. Moreover there are free services like laundry, baggage delivery to airport.

This hotel is just 2 min walk from 红桥（hong qiao), where the hustle and bustle is at this old town. I like it that the driver can drop us off at the door and we do not need to push our luggages over stone paved paths to reach the hotel. The check in counter is on the 3rd floor and the hotel staff are very helpful in carrying our luggages to the room. The room is big and clean. We are also grateful for the help from Xiao du, the little AI buddy in the room. The breakfast is good. We were pleasantly surprised by the buffet spread. I will book this hotel again when I visit this town.

Hotel is located next to the Changsha Railway Station which makes train travel to Zhangjiajie West Station very convenient. I like it that the metro is just outside the hotel too. Line 2 (blue color) will bring you directly to Orange Isle (6 stations away). The same line will also bring you to Wuyi Guangchang, the main pedestrian street lined with restaurants and shops. The noodle soup at breakfast was good. I would suggest that the hotel provides the standard two pillows instead of one. I would recommend this hotel for a short stay.

I booked the Huajin room. It's spacious and like most hotels now, the toilet area is quite open without a proper door for you to lock. Thus it's suitable for couples. For friends travelling together, taking their suite is better as you have a big toilet area divided out with wooden doors and lock for privacy. There's no fridge for the Huajin room. Their suite has everything from weighing scale to fridge. Their service is wonderful though. When I feedback about smelling cigarettes in the morning (I booked the non smoking room in a non smoking floor), they apologised earnestly and offered to change a room. Breakfast choice is okie. Not a big spread but a few options for each type.

Upon arrival, we are warmly welcome by the counter staff~叶子小姐 who assisted me in checking in to the room. She was so kind to give us a free up grade of having 4 beds (1 king, 1 single and 2 single beds instead of my original 3 beds ~ 1 king, 1 double and 1 single) on top of that, she added me in the WeChat to introduce places of interest to visit and to message her if we needed further assistance. The location is good as malls everywhere near hotel. There is also a karaoke at level 4. Use 大众点评网to book the room. We had a good deal of having singing session for a small room for RMB $40.🤫

I really impressed this hotel. Location is superb. It's inside the walking street area. You can easily find food, drink, tea, coffee etc. here. The room is very clean and convenient. The hotel staff is helpful. Moreover there are free services like laundry, baggage delivery to airport.

The hotel located into the Changsha south railway station, you face to the station in front, the hotel on your right, only 3-5 mins by walk to check-in the train, so so fasttttt. The staffs were very nice and helpful, especially, the guy with glasses night shift on 2024.11.01. The room was very cozy and good, BUT I smell the smoke all the time because it’s smoking room, I guess. The BF was very nice, there were a variety of choices; western or eastern style. i love it!

Well, let me start with the only good thing about this hotel, 1. Location is very good Other than that; Reception was located in 11th floor, and there was only one elevator available. Which is quite annoying as we had to carry our luggage up to 11th floor, then came back down to the floor where we had to stay which is 3rd floor. Check in experience was super not satisfying. We arrived over 3pm and they said some of our room was not cleaned/ready yet. (Then we finally found out that it wasn’t ready because they had to show it to some random group that we met during checkin time). An argument happened there within my family and staff there. We finally got our room ＞4.30pm. Room was small, luckily it was clean. I wouldn’t recommend this hotel if you can find other available hotel within this area. Unless others are full and you just want a small room to rest but enjoy other things outside.

The hotel is very clean and spacious ,Staff Miss Tang Tang was very helpful and gave us guidance on hotel amenities,she even helped us to use express services,Thank you so much Miss Tang Tang,overall it was a pleasant stay at the hotel.Thank you:)

Hotel is about 15 min walk to the south railway station and metro. There really isn’t anything around the hotel to eat or anything besides heading to the railway station. It is away from the city centre. Rooms were spacious and decently cleaned. We had a theme room but the theme mats in the room were not cleaned other than that it was ok. Washroom was a bit small hard to navigate when you have small children coming in and out of the shower. Breakfast was good had good choices. Would stay again but maybe not in a theme room.

Our 2-night stay at Hampton by Hilton Changsha Wuyi Square was very pleasant and full of delightful surprises. First of all, upon arrival, the front desk staff, Xc, was very helpful. He even upgraded us to a larger room with a better view, which was a lovely gesture. At check-out, we were delighted to receive a small jar of local Mei tea as a parting gift. The hotel has been recently renovated and is conveniently located, with plenty of excellent restaurants nearby. The buffet breakfast was impressive, offering a wide variety of choices to suit different tastes. The housekeeping staff were also very friendly and attentive, which added to the overall positive experience. Overall, we thoroughly enjoyed our stay and would not hesitate to recommend this hotel to our friends.

Location was perfect which is a stone throw from peiyuanqiao mrt station. Lobby is at level 3 and our room is located at 58 Level. Overall, room is equipped with smart system which we are very satisfied about but the only complaint is the water temperate seemed very unstable. Breakfast was okay but the spread is limited.

The service very good. The housekeeping staff who brings us the snack every night during our stay, (A Dan) is very nice & friendly 😊 we loved our stay here will definitely stay here again when we visit Zhangjiajie. Ayi A Dan is very warm and kind, she welcomes us with love and provides us with nice snacks at night. The tour service advisor also provides good service for our trip. The tour guide was kind and outgoing, really friendly to our family and provides us with interesting facts and information about the surrounding areas we visit. The hotel room was very exquisite as the room was very clean and was comforting. The bed sheets were clean, the bathroom was clean with great compliments as well as the cupboards having more condiments which help the experience a lot. Overall, the room was great with comforting condiments and was very clean towards customers and that the laundry room was free which helped us a lot during our stay at the hotel.

We booked a room for 3 persons. Room is spacious. Hotel is by the river. After crossing the river, a short walk will take you to sign gate (entrance of the park). Chinese breakfast is served. Internet in the room is not good. The front desk staff helps us plan the national forest park travel route which is a big plus.

Lokasi hotel sangat baik dan mudah dicari. Berhampiran dengan Xiangxi yang menawan. Apa yang lebih baik ialah terdapat tempat letak kereta yang bebas dan longgokan pengecasan. Walaupun pengecasan perlahan, ia sangat mudah. ​​Ia betul-betul di pintu masuk hotel dan restoran di tingkat bawah hotel.Rasanya sedap dan harga yang berpatutan.Key hotel masih sangat baru.Katilnya memang selesa.Sayang kena rushing,kalau tak nak sangat. tinggal dua hari lagi. Bufet sarapan yang disediakan oleh hotel juga sedap. Lebih baik kalau ada lebih banyak variasi. Nah, kalau saya masih berpeluang melancong ke Wulingyuan, saya akan fikirkan hotel ini dengan segera, dan ia juga hotel yang saya sanggup pilih lain kali.

We stayed for 2 nights and our room was upgraded. It is very pleasant to stay there. They always greet us warmly. We booked our ticket to national forest with lower price and help us for itinerary inside the forest. The itinerary was perfect. We enjoy very much. Without the itinerary, of course we will lost. We also booked ticket for romance show from the hotel. In the lobby, they have snacks and hot tea. Mineral water also provided full.

I paid $191 NZD for 3 nights, pretty good deal! Clean, smart room, looks new, mostly quiet, could hear the hallway noises and some traffic noises (from the 15th floor) but not the next door room noises. Smoking was allowed outside I think, but was not an issue/the room did not stink of cigarettes even though there was an ashtray inside. Staff don’t speak English but with a bit of my Chinese I could communicate with them for the free trip from the West railway station to the hotel (15min car ride away). The bus station was about 10mins walk to catch the 1hr bus to the ZJJ National park, while the Tianmen mountain cable car was maybe 20mins walk away. Some nice restaurants and mini supermarkets nearby too. Would recommend.

This was the best experience l've ever had in any accomodation. We were looked after so well from the moment we arrived to the moment we left. Fang Fang was so helpful with everything and it made our trip so easy. She arranged affordable transport for us everywhere including free pick up from drop off from the train station, helped us plan a trip to suit all our needs as well as book discounted tickets. She offered us tea which was so nice when it was cold outside and was super helpful with every question we had. Communication with her was amazing even when we were out and about. The room was also spacious and breakfast was tasty. The amount of time she spent with us made us feel so special and we will miss it, I’d recommend this place to everyone!

Hotel is nice, clean and room is comfortable. Room is big! Beside each bed has electrical power point and light switch! Me and my friends enjoyed ourselves so much. Photos are the same as real -life. Staffs are friendly and approachable. They are also very attentive to us! Breakfast is nice too! They helped to receive my Taobao goods 🤭 They provided fruits and snacks! Hotel is about 10 - 15 mins walk to 武陵源and魅力湘西. Nearby hotel has quite a number of food places, no need worry. There is also a laundry place. Even though the room is at level 2 facing the road, it is not noisy at all. Will definitely recommend anyone for this hotel.

(Foreigners) The hotel is very close to the Tianmenshan cableway station (3 minutes walk), rooms are spacious, clean and new. Awesome (!!) and friendly receptionists who were willing to assist with anything and everything. Breakfast is very good and has many options. Very recommended!

During our stay, the front desk truly impressed us with their exceptional support. We were thrilled by the complimentary room upgrades and laundry services that made our experience even better. The cleanliness of our accommodations was remarkable, and although the location was a bit far from the National Park, it didn’t detract from our enjoyment. Our only minor concern was the presence of smokers in the corridor, which was a bit bothersome. However, the staff promptly addressed the situation, demonstrating their commitment to guest satisfaction.

I thoroughly enjoyed my stay here. I traveled as a solo female on a last-minute whim with little to no Chinese language skills. Not only was I greeted warmly, but the staff were exceptionally nice. They helped me book a day trip to Zhangjiajie, including transport. They made a great effort in solving my problems and ensuring I was okay. They even made sure I ate and helped me with ordering food, accommodating my dietary requirements by translating and selecting suitable meals. The room was beautiful and spacious. I loved how everything was automatic, including the curtains. They even had one of those bidet/automatic toilets. The hotel is super close to Tianmen Mountain, allowing me to visit early in the morning and still have time to go to Zhangjiajie Grand Canyon and Glass Bridge. It is also close to the 72 Wonders Tower (72 Qilou). On my first night, I couldn’t figure out how to get Didi working, and one of the staff booked it for me. I highly recommend this hotel—10/10!

This hotel is just 2 min walk from 红桥（hong qiao), where the hustle and bustle is at this old town. I like it that the driver can drop us off at the door and we do not need to push our luggages over stone paved paths to reach the hotel. The check in counter is on the 3rd floor and the hotel staff are very helpful in carrying our luggages to the room. The room is big and clean. We are also grateful for the help from Xiao du, the little AI buddy in the room. The breakfast is good. We were pleasantly surprised by the buffet spread. I will book this hotel again when I visit this town.

Had a great stay at this hotel! Because the hotel is new, all the amenities are in great condition and is very nicely renovated and clean! The location is also ideal if you want a quieter spot near the ancient town. The hotel provides unlimited free transport to the entrance of the ancient town as well, which makes it more convenient to get around! Yanzi (燕子管家） is also a great host and helps to arrange transportation from the train station 👍 overall great service, quite convenient location, and clean/beautiful room!

We enjoyed our stay in this B&B, near to the Fog Bridge.  The room is extremely huge & spacious, equipped with antique furniture.  Staff “Mo Li” was very hospitable & friendly.  A common verandah is beautiful,  viewing of the river was just amazing especially with the mirrored scenery during the day & also the night lightings from 6pm. A good stroll in the evening round the river was gorgeous.

We are two people travelling from the UK. We had no problems booking on Trip and checking in to the hotel with our passports. The hotel is beautiful with lots of character and charm, even more so when lit up at night by lanterns. There is dark wood and tasteful decorations. There are communal areas to sit. We had booked a standard double but they very kindly upgraded us to the top floor room, which had amazing views of the old town and a balcony with table and chairs. The air conditioning was excellent, the beds comfortable, the shower was hot and powerful, it was very clean. The room had a TV, kettle, cups, shampoo & body wash, plugs by both sides of the bed, insect repellent plugs, towels. The hotel page mentions a fitness room but there isn’t one. There is a washing machine for use, as well as laundry detergent. The balcony had a rail we hung the clothes on to try. Our room was on the top floor and there wasn’t a lift - not a problem for us but mentioning it for others. For breakfast, we requested a time and they brought it to the room. We were given a few options to choose from. We had noodles, dumplings, mini banana bread and mini brioche bread. It came with small cartons of milk so we could have instant coffee we had brought ourselves. Above all, the hospitality and friendliness of the hotel owners was wonderful. They were so helpful. We used translate apps and WeChat app to talk. They ordered a comfortable taxi to take us to the train station. They helped carry our bags upstairs. When we checked in, they offered us local snacks containing tofu, rice, peanuts. They can get discounted entrance tickets to the town for you as well - we did not use this and just bought our tickets at the entrance. They sent us useful information via WeChat. The location of the hotel is excellent. It is just inside the entrance to the old town, and a few metres from the start of the scenic loop around the town. You can reuse the tickets to go in and out. Lots of restaurants nearby in the scenic area, and a large supermarket very close to the hotel, just outside the scenic area. A short Didi ride from the high speed train station as well. Totally recommend this hotel if you are visiting Furong Ancient Town, especially the lovely people who run it. Thank you for a lovely stay!

This hotel exceeded our expectations! We really enjoyed our stay here. The room was spacious, quiet and comfy with nice view of the town. The impeccable and responsive service is unmatchable! The breakfast was adequate and the home cooked noodles were delicious. We would stay here again next time.

Ideal location as hotel offers a rooftop view of 凤凰古城night scene. Breakfast is no frills :buns eggs noodles. Very quiet despite the noisy night bands playing. Free laundry but no dry cleaning so you hang your clothes on the rooftop. Free pick up and drop off but you need to give the hotel 2hours advance notice via WeChat. Whilst the hotel provides a free package (ie free desserts and free costume), we only love the bowls of nice cooling desserts(1st photo) at night which is ideal as supper. The costume rental does not include the head gear, jewellery, or accessories as it needs extra top up$ which makes it more expensive than the dozens of costumes vendors outside.

Pros- Great location by the river, beautiful and close walking distance to the food shops, famous bridges and the red lady singing on the boat (5-10mins). Clean warm room. Bit of scuff marks and stuff on the walls and wooden furnitures but overall charming, nice and modern and no like stinky smells from the river/mosquitoes/cigarettes etc. Warm showers and has all the standard amenities (hairdryer, soap shampoo, shaver etc). The manager is super friendly and hospitable even though she doesn’t speak English she really tries her best to help. Cons- noisy bars and karaoke until 11pm, tour groups in the morning start like at 7am below the balcony (maybe one or two when I was there 2 days) and 9am construction work starts. The free tour is sadly in Chinese only, and the free outfit doesn’t include photos or makeup, it is about 199 yuan for that but if you don’t want photos or makeup it’s free. Don’t think they wash the outfits super often either. Laundry is apparently not a proper one and you have to hand wash. No lifts if you have a lot of luggage.

There are literally so many home stays around this area. I think all of them are pretty similar. But according to my cousin, the one they stayed was really small and not clean. Luckily, this one we booked was pretty clean and nice. It’s away from the bar street and it’s quiet at night. We have a 4 years old so definitely a plus! It’s super close to the bridge and you can see the river and lighted buildings after night, pretty beautiful. Pictures are from our balcony before dark

This place has a few things going for it. The rooms are pretty nice, practicality of a large bath/small pool in the room that takes a lifetime to fill notwithstanding. Pretty good view of the river The location suits those who like to be close to the action, but not right in the middle of it. If you want to see the town without being overwhelmed the moment you step out of your hotel, this place is ideal.And the staff is super friendly and helpful. It does suffer from the fact that some of the amenities seem to have been largely forgotten. Solid stay, but if you look closely, there may be a few rough edges.

10+++++Excellent warm service ,clean room, nice balcony river view. I would like to Thanks Ah Siang this young pretty lady ensure we reach the right location not only that help us with heavy luggage n I felf bad. First time in China I would said I've been treated like a queen. She is very polite n always service with a smile. Strongly recommend anyone who like to visit Phoenix Ancient city to stay with them ” Dien Ni Lai”. N I love their warm noodle that she serve us in the room as well. Highly recommended if your travels bring u to Phoenix Ancient town. Thanks again pretty young lady Ah Siang!!!