Hotel 5-Star di Kagoshima Prefecture, Japan

The hotel was very clean and the hospitality was excellent. It was a shame that it rained heavily on our first day, but perhaps because of that, we were able to check in earlier than expected, which allowed us to relax comfortably. The complimentary ice cream and ramen were a pleasant surprise. The staff were all very attentive and polite, making for a truly enjoyable holiday. I would definitely love to visit again. Thank you!

I was very satisfied with this hotel. Right outside the hotel entrance, there's a large A-Coop supermarket that offers discounts in the evening. Across the street, you'll find Sukiya, FamilyMart, and a drugstore. The hotel also has a restaurant bar on the first floor. From my room, I had a fantastic, wide-open view of Sakurajima volcano! What's particularly great is the shuttle bus service that runs every half hour between Kagoshima-Chuo Station and the hotel – super convenient! A little tip: the shuttle pick-up point at Kagoshima-Chuo Station can be tricky to find. It's best to exit from the East Exit, cross the pedestrian bridge to the other side of the road, then enter through the ground floor entrance and walk through the lobby – you'll see the stop there. The hotel breakfast was also very good, though you might have to queue a bit during peak hours. The hotel staff also helped me call a taxi, and it only took about 10 minutes to get to the Tenmonkan area.

Environment: The hotel boasts an excellent environment, particularly with the in-room rotenburo (open-air bath). The private dining room adds to the exclusive feel. Its location within a quiet community ensures a peaceful and relaxing stay. Staff: A significant advantage for international travelers is the availability of English-speaking staff. Their willingness to communicate through messaging apps makes pre-arrival arrangements and on-site communication smooth and efficient. Transportation: Direct airport bus service to a nearby bus stop offers convenient access to the hotel. However, it's important to check the bus schedule in advance, as departures are infrequent. Planning accordingly will ensure a hassle-free transfer. Location: The hotel's location provides the convenience of being close to a convenience store, just a short five-minute walk away. This makes it easy to pick up any necessities or snacks. Pricing: The pricing is reasonable, especially when considering the exceptional amenities included. The private rotenburo is a luxurious highlight, and the inclusion of both a fabulous breakfast and an elaborate, multi-course dinner (12+ courses) represents excellent value.

Insane accommodation it absolutely blew my mind. Very value for money considering the astounding facilities and sumptuous dinner and buffet breakfast. Will stay again anytime. Rooms very clean and comfortable

The service is very good, the staff can speak both Chinese and English, the room is also very good, unexpectedly large, the food is also good, with spring ingredients, the hot spring is also very good, and the scenery is also very good when you walk around.