Hotel 4-Star di Shefa, Vanuatu

Disappointing for a reputable resort. It is very dated, needs an upgrade. Our Lagoon view room and a an adjoining door, the neighbours sounded like they were living in our room. Gym was old, torn equipment & malfunctioning. Room wasn’t ready at 4pm, breakfast kept running out of rentals such, milk, coffee, plates, teacups etc (staff were working hard), when wheeling luggage in path, surface is rough and dangerous. Staff were the exception to our experience, they were friendly and would go out of their way to help.

The resort is just so gorgeous. Love every corners of it. The bungalow has equipped a private pool and large garden for family Highly recommend

I got upgraded to a suite, which was absolutely fantastic. Being on a private island gave it a real 'island survival' vibe. They even had a buffet and show in the evening, making it a truly unique experience. I'll definitely stay here again next time I visit. It was amazing, simply amazing!

I absolutely love this place! The pool is amazing the view of the lagoon even more so. They have themed buffet nights, and have kayaking. The gym is tiny but it has the basic things. Theres also a small spa.the hotel ataff are amazing. I loved everything about it except one thing which isnt their fault --- you cant swim in the lagoon!!

Friendly and helpful staff. The furniture is old and needs to be updated. Hot water is unstable, it was often necessary to rinse with cold water. A broken clock hung on the wall, which was very annoying. At night, small lizards run along the walls inside the bedroom and the ceiling, which made sounds, which is also not pleasant to hear at night. The pillows are long and hard. Dirt accumulated in the washing machine in the tank, which did not wash, but, on the contrary, stained the washed clothes.

Every time I visit Vanuatu, I make sure to stop by the Grand Hotel. It's been renovated since the earthquake, and now it's even more modern! The staff are all so friendly, and their smoothies and fresh coconuts are delicious.

We moved here from the neighboring Lagoon Gardens. The owner there is treacherous and lies a dime a dozen. When the front desk clerk heard about our situation, they confirmed that the owner was just that kind of person and said they'd had several waves of guests move in from Lagoon Gardens. Anyway, the rooms here are spacious and clean, with great natural light. The second-floor balcony has a great view. The staff cleans the beach daily, and the water is full of starfish. The hotel also provides free kayaks, which the young guests often use for fun. Keven Paul, the front desk clerk, was very nice. Seeing us getting ready to go out, he warned us it was going to rain and offered to lend us an umbrella. Sure enough, it rained on the way back. The breakfast could be a little better, though.

We had a great stay in a studio apartment. Very spacious and a nice breakfast delivered to the room each morning. Staff are very friendly and it's a short walk to a big supermarket. Port Vila seafront was about a 20 minute walk.

The hotel is conveniently located in the city center. The hotel does not provide meals, but the rooms have kitchens, microwaves, gas stoves, ovens and double-door refrigerators. You can cook by yourself, and there is a supermarket within 5 minutes of going out, with all kinds of ingredients. You can eat outside if you don’t like cooking. There are several Chinese restaurants nearby, all of which are cheap and good. The hotel also has a swimming pool, Port Vila is hotter, and you can swim outdoors all year round.

Highly recommended for family trips and gateway 🤗 We were amazed by rooms and the accessories which makes it easier for us to cook, drink and relax in the pool 🥰