Hotel 5-Star di Jalisco, Mexico

Hi, 3 Things to improve: -Bigger bottles of water in the room or 2 more bottles. -Faster room service and Bar service. -Better lightning in pool area. Nice facilities an the staff is very kind. Thanks

房間環境不錯 地理位置方便 附近就是購物商圈 樓下也有很多不錯的餐廳可以選擇 唯一不足的就是熱水温度不夠 衹能早上洗澡

It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.

老牌酒店了，走路就能到展館，位置很好，設施也不錯，含早的服務態度很好，就是辦理入住會很慢，需要提前規劃好時間。酒店是24小時前台的，半夜入住也不用擔心。

When we checked into the room there was leftover food in the minibar. We notified reception and nothing was done. The next morning we noticed there was blood on the wall in the bathroom. We notified reception to get it cleaned and it took us 3 attempts notifying them before someone cleaned it. They didn’t seem to be phased. We were disgusted that it was blood and potentially a biohazard and they treated it like a dirt mark. The restaurants we tried were nice but we ate a lot of food locally as well. The pool was good and great location. They advertised their membership through the time share which is apparently common but was not known to us. We knew there had to be a catch for the ‘free welcome breakfast’. Was interesting to hear about it but we weren’t advised upfront what it involved so we felt a bit caught out. The perks given for our time were fair. It was an okay stay and we think our experience was just unlucky. The best part is the location of the resort.

Estupenda opción, instalaciones de primera, la atención de Arturo del Lo by Bar, el Staff del Wine & Steak Restaurant y la comida hizo que la experiencia fuera espectacular, el Cheff fue personalmente a la mesa y le pude expresar lo excelente que estuvo absolutamente todo…!!

Ketangkasan untuk daftar masuk dan jadual yang fleksibel

Perkhidmatan hebat, makanan berkualiti tinggi (sangat segar)

Very nice stay in a spacious room. Good breakfast. It's a challenge or next to impossible to get a fresh towel or more water early in the morning or late in the evening. The staff's readiness to help is average. The hotel will charge the guests in advance unless a credit card is provided.

The Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.