Hotel 5-Star di Calabarzon, Philippines

It was such a lovely experience. The staffs are very accommodating and we felt valued. The whole place is lovely. We are even contemplating to extend but due to work commitments we are just planning our next stay.

The worst hotel experience that I had so far. The first time we tried was narra pool vila, overall it was good. So this time we tried out pamela glass vila with a garden. 1. We chose king size bed, it turned out that the hotel uses two single bed to combine, and one mattress is high, the other one is low, and in the middle of the bed you can feel the hard wood bed frame on your back and one higher mattress and one lower mattress. I was so pissed whole night as it was super uncomfortable. (Hotel didnot even notice us that the king size bed is made of two small single beds) 2. Bed buds. Me and my husband were bitten hardly for both legs and arms. We cannot believe it, the room charged so much and cannot even guarantee the cleanliness. 3. It was raining at night, and while taking shower, the rain kept dripping into the shower room. It was so cold so we eventually had to put an umbrella to cover a bit the rain. 4. Overall, this is an experience of spending money to buy uncomfortableness.

The rooms are new and clean (we paid 2500 pesos to upgrade to a newly renovated wing), but in the room, there wasn't bathroom mat and sufficient towels (we paid for 3, and were only given 2 sets of everything). Sounds proofing was mediocre. We could hear guests talking loudly outside our room and music from the restaurant (which thankfully stopped at 9.40pm).

The place is superb.staff are all courteous.food is not as I have paid for and expected for a breakfast buffet but it taste good.just that I feel the payment I made is not enough for the food I eat.but the taste is good.just add more varieties and it will be perfect.

Fantastic resort. Very well organised, grounds kept very clean and beautiful. We stayed at 5a and 5b Cassistas and it was perfect location with a beautiful view of the cove. Shuttle service to the main beach 5 mins away was quick and well run. The Long Beach facility was great, the beach was beautiful and clean. The swimming pool was well maintained and loved by our kids. And most of all staff members were very helpful and friendly. Wouldn't hesitate to recommend and return to again.

Room 103, The door cannot lock.. The electricity have problem when we check in..and aircon have allittle noise.