Hotel 5-Star di Evora District, Portugal

Excellent facilities, extremely attentive staff, the rooms are of very good quality, you sleep very well, very well soundproofed, you couldn't hear any noise from the other guests. Impeccable breakfast adapted for celiacs. I highly recommend

The hotel is perfect from the beginning to the end! We have been received with great sympathy, education and welcome from the reception team, which deserves a special emphasis. The room is beautiful, comfortable and very careful, with a warm atmosphere and the delicious smell of everything perfectly prepared.The pool is wonderful and breakfast is perfect, with great quality and attention to details. We stay only two nights and, after having experienced a little of what the property offers, I feel that the ideal would be to stay at least three nights.

- The rooms are spacious and beautiful, and the common areas are well-decorated. - The toiletries smell wonderful. - The pool is warm and comfortable. - The breakfast is marvelous, as is the option to have the fireplace lit. - Upon arrival, we received fruit, water, sweets, and a bottle of their own-produced wine. However, for a 5-star hotel with the prices they charge, there are some things that urgently need improvement: - **Cleanliness:** Very visible cobwebs in the corners of the rooms, behind the beds, on the stairs leading to the spa, on the pool ceiling, etc. - **Lack of Trash Cans:** We stayed in a 3-bedroom villa, and there was only one small trash can in each bathroom. There aren't many trash cans around the property either. - **Bathroom:** There's no place to hang towels. The bathtub has a handheld shower with a 1-meter hose, which isn't long enough to shower standing up; we had to use the overhead shower. We also couldn't take a bath because the drain stopper wouldn't close. - **Minibar:** The mini-fridge barely cooled anything and had a foul, very unpleasant smell that quickly spread throughout the room. Additionally, there are some hotel policies that, in my opinion, could be changed: - **Room Service Menu:** The room service menu is very limited in options, and the available choices are quite complex. There isn't, for example, a simple toasted sandwich or anything similar. - **Indoor Pool:** The indoor pool is restricted to children under 14, with the exception of the winter season from 9 AM to 11 AM and 7 PM to 9 PM. These hours seem designed to discourage children and their parents from using the pool. - **Lighting in Villas:** The lighting in the villa living areas is practically nonexistent (one lamp and one reading lamp, both with yellow light). The hotel's policy is to have low lighting, but it ends up being uncomfortable when you can't even read a book after dark.

Serviço de excelência. Refeições maravilhosas. A piscina é muito boa para descansar e ler um livro. Quartos espaçosos e muito confortáveis

very beautiful hotel, very comfortable and welcoming room. friendly and helpful staff. varied and high quality breakfast.

This is one of the best hotels I have ever stayed in. It is very tasteful in a historic building (the monastery). The biggest achievement of this trip to Portugal was the discovery of the Pousada series. On the first day of the 1800 room, there are two small living rooms and a small garden at the entrance. Breakfast is very good, just coffee is almost, but you can order espresso. I didn't feel far from the train. I walked over, and I was a little tired on the way. When I took a taxi, I went to the bus station. It was ten minutes, five euros.