Hotel 3-Star di Lombardy, Italy

This is a great 3-star hotel, comparable to a Home Inn in China. The room was clean and tidy. The 24-hour front desk made checking in very convenient. The hot water pressure in the room was excellent, making for a very comfortable shower. Although our room was facing the street, it wasn't noisy in the mornings. There are many authentic-looking local restaurants nearby, but unfortunately, we didn't have enough time to try them. It's also not far from Milan Cathedral, just three subway stops away. Overall, it's a hotel with high value for money, perfect for family trips.

The location is excellent, right across from Milan Central Station in an apartment building. The bus stop for Milan Malpensa Airport is right outside. There's a Sichuan restaurant in the building's retail space. To get to the hotel, you go through the iron gate next door into the lobby. Follow the hotel signs, take the old-fashioned elevator on the left to the second floor, and you'll find the front desk. There's a Chinese-speaking host available, and complimentary coffee and tea are offered in the lounge, which is very convenient, cozy, and comfortable. Our family room had two beds, was clean and tidy, and both the bathroom and room were spacious. There was a kettle in the room. Be careful when showering, as the splash guard isn't tall enough, so water can spill out of the shower area. Watch out for slipping.

Just around the corner from the train station, this hotel is brand new and all the room facilities were excellent. In the middle of the night, my husband suddenly had severe gallbladder pain. The front desk staff were incredibly helpful, calling an ambulance (112) and assisting with communication. By the way, in Italy, public hospital ambulances, ultrasounds, X-rays, and blood tests are all free. Luckily, it was nothing serious, and we just got some painkillers to take home.

The location itself is convenient, but unfortunately the overall experience didn’t match the price point. At check‑in, the staff was friendly and warm — and that was honestly the best part of the stay. The property is more like an Airbnb with no reception. The staff provided us basic information through WhatsApp. Although the name hotel is misleading and the Airbnb type style is not what we expected, the arrangement works fine with us. The room felt dated and didn’t give the impression of being properly clean. Even small details, like the towels, were disappointing; they didn’t seem fully dry and the quality was lacking. Breakfast was another letdown. We weren’t aware beforehand that it wasn’t served on‑site but instead at a café about a four‑minute walk away. While this might be fine on a sunny morning, during our stay it was raining in Como, and having to go outside just to get breakfast was far from ideal. Overall, Convo Lake Como feels overpriced for what it offers. Between the dated rooms, lack of on‑site breakfast, and underwhelming amenities, I believe there are better choices in the area that provide more comfort and value for the same or even lower cost.

Location: quite far from the lake como but its fine since its cheap. But the b&b has different location for check-in. The check-in was in the few blocks away from the b&b which in this ”torre hotel”. What a sport. The room is above the bar few blocks away. It was so confusing especially when you late check-in, luckily the staff WhatsApp me first for the location advice. So remember to WhatsApp them first. Parking: park is free, spacious. Next to the b&b, and in between the check-in point, u need to walk a bit. Cost: u need to pay extra 4euro for 2person for the tourist tax compulsory when check-in . Elevator: since its just cheap b&b and ”economic” version of ”torre hotel”. theres no elevator, if you are choosing this b&b, think wisely especially if you get the 2nd floor with big luggages, ooof mannn, forget it! The stairs too steep. Entrance: u have two options, one walk through the bar or through the back door 😂 this is the first time i felt so illegal 🥹 its freaking back door 🥲 Room: ooooff, i hate to tell this, mannn the room was so cold . This is the one and only b&b/hotel that i couldn't even sleep well due to coldness. Im SHAKING THE WHOLE TIME. No blankets can ever covered that coldness. Unless they allow us to adjust the room heater but they dont allow it cause its not october yet?? Like whatttt. Im dying in the room already. My feet cant even touch the floor. Even wore double socks! But still hurtttt. Coming for autumn/winter? Forget it?? Unless they follow customers needs. Staff: they all friendly, no worries. Bathroom: i hate bathroom that don't provide rugs in front of the toilet or inside. Maybe the b&b can fix that and especially the room temperature.

⭐⭐ 2/5 Mixed experience – good location and kind female staff, but very disappointing room and service from both male staff. We stayed here during our trip to Milan. The hotel’s location is great, close to the Duomo and the train station and the room size was quite decent. The female staff were very friendly and helpful throughout our stay, which we truly appreciated. However, our overall experience was disappointing. When we first checked in, our room had a strong smell of urine. We informed the male staff, Lorenzo, who initially seemed helpful, but after we asked to change rooms, he started to show signs of annoyance. Instead of changing our room right away, he asked another young male staff member to spray air freshener. Unfortunately, the freshener mixed with the smell only made things worse and gave us a bad headache. When we went back to the reception to request a room change again, Lorenzo became even more irritated and said we should have told him earlier — even though we already did. He then gave us a bottle of freshener to use for that night, but it didn’t help at all. By that time, there were no rooms left to move to, so we had to spend the night in the same smelly room. On top of that, the toilet bowl wasn’t properly cleaned and still had stains, which was very unpleasant. We would have given 1 star, but we added another star for the spacious room, convenient location, and the polite and kind female staff members. Unfortunately, we wouldn’t stay here again.

This hotel seems pretty good. I was here for a business trip during Fashion Week, so the price was a bit high, but it was still a better value compared to other options. The breakfast was excellent, and it's very close to the train station, which was super convenient.

We really enjoyed our stay at your place it is very neat and tidy. Also the indoor design is so modern and simple, we like it so much. All the furniture and utensils are new and easy to use. Check-in and check-out is easy and service is good.

This hotel is very close to Milan Central Station and the airport bus stop, just about a 5-minute walk. If you're only staying for a short time and catching a train the next day, it offers great value for money. The facilities in the room are a bit old; there's no electric kettle, but you can ask the front desk for one. The staff are quite friendly, and the cleaning staff and maintenance worker are Chinese, which makes communication easier.