Hotel 4-Star di Antwerp Province, Belgium

We stayed at Leonardo Plaza Antwerp on 23 April 2026 and booked a room for three people, with our daughter sleeping on the sofa bed. At check-in around 4 PM, reception already mentioned the sofa bed might not be prepared and asked us to let them know if bedding was missing so they could arrange it. When we arrived in room 72, there was indeed no bedding or towels for a third person. We reported this at reception around 5 PM and were assured it would be taken care of. After attending a concert, we returned to the hotel at 11:45 PM, only to find nothing had been arranged. Bedding still had to be brought to the room, which took another 30 minutes. Because our daughter was exhausted, she had already fallen asleep in the double bed, so one of the adults ended up sleeping on the sofa bed once it was made up. Unfortunately, the sofa bed was extremely hard and uncomfortable. It felt like it needed a mattress topper. That was disappointing, especially since the issue was known and reported well in advance. That said, the room itself was otherwise very good and comfortable, and the breakfast was excellent. Unfortunately, the missing bedding and uncomfortable sofa bed were a real letdown and affected our overall experience.

Very close to Antwerp Central Station. If you take the south exit and walk south for about a minute, you'll see the hotel across the street. The front desk staff were very friendly. The room had a fridge and a kettle, but the bed was made of two single beds pushed together, and the seam in the middle was uneven. It's about a 10-20 minute walk to the city center, and there's a Metro (which is actually a tram) under the train station that goes to the city center.

They said it was right next to the train station, but you still have to walk a bit, which is tough when you're dragging luggage. The hotel isn't big, and once inside, there were a lot of chaotic scenes, which was a bit irritating to look at. First, they said they didn't have toothbrushes and told us to go buy our own. Then they found one, but they only provided one set of toiletries for two people, and no slippers at all. My friends, if you come later, remember to bring your own. I'm not sure if it's because I booked through Trip.com, but the room they gave us was indeed the first one on the second floor, right by the elevator. I figured it was just for one night, so I let it slide. The breakfast was decent, with baked sweet potatoes and roasted potatoes, which tasted good. There were also some small cakes and dorayaki, and you could even make your own waffles.

The stay overall was nice, had good breakfast, and great location. The rooms were really cold and the little electric heater sadly didn’t do us much justice. Maybe not ideal for colder seasons. Also the pictures didn’t clearly show that the shower would be in the room with nothing to cover the part? The pictures pf the room we booked showed a seperate bathroom so we were confused. Not ideal for family settings but we only stayed two nights which made it more bearable.

This apartment hotel is a bit dated, with the elevators and in-room facilities showing some wear and tear, but overall it's still decent. However, the front desk service attitude was quite poor.

Really like this serviced apartment a lot, with a nice aesthetic design. Room was large enough for me (1 bed apartment with sofa, apparently the sofa is given as a room upgrade over the room type I booked so it can be a little misleading when booking). I stayed at Quellin Apartment block so it requires a bit of a walk from the main entrance, but the apartments in Quellin seem to be larger than the ones in the Frankrijklel block. Having heavy lugagge will not be convenient if staying in Quellin block, given there are steps between both blocks and the wheelchair lift has yet to be repaired. Towels, tea/coffee and toilet rolls are free to take from Level 1 Essentials room. If you can’t remember your PIN code, you can use the Numa app to open the entrance and room doors, just that the PIN code is still required for the lifts. It will be more ideal if room slippers are provided. Overall, I had a comfortable stay especially given it is near many supermarkets (Albert Heijn, Jumbo; while Lidl is just downstairs), steps away from Opera underground tram station, walkable to Antwerpen-Centraal Station, and walkable to Groenplaats.

Facilities: Well-equipped, with spacious rooms and convenient transportation for easy access. Hygiene: The hotel is quiet, clean, tidy, and comfortable. The beds in the room are comfortable. Environment: Quite good, with a large bathroom. Service: The front desk staff are friendly and welcoming, and customer service is excellent.

出差中轉站住了一個週末！！我定的套房，很大！房間和衞生間都很大！在鎮中心！！有很多吃的！！離超市也很近！！總體很滿意！

This hotel is actually the closest to the train station, besides Hampton Inn, but Trip.com listed it as 460 meters away! In reality, it's very close and more convenient for dining and shopping than hotels like NH Collection or A Stay, which claim to be 260 meters away. During Tomorrowland, hotels can skyrocket to over 3000 a night, but this one is still considered expensive even in the off-season, which suggests decent quality… Another plus for this hotel is that the rooms are relatively larger. However, despite being renovated, the overall feel is still a bit dated.

This was our second stay at this hotel, and the location is fantastic, right next to Antwerp Central Station, arguably the most beautiful train station in Europe. It's also right next to the Chocolate Museum, and within walking distance of the Old Town and Grote Markt. The hotel breakfast is absolutely amazing, served in a flamingo-themed restaurant. Even the ginger tea is presented in a unique way that stands out from other cafes. But the best part is the service! We got completely soaked today, and even after checking out and returning to the hotel, the staff went above and beyond, getting a hairdryer to help us dry our hair and clothes!