Hotel 4-Star di Hebei, China

Hotel is close to the beach and staff are helpful but the carpet feels dirty on my feet and there were some yellow spatter marks on the walls in the bathroom. The AC had a hard time getting below 24 so I definitely woke up sweating a few times but they came and looked at it the second day and it was slightly better down to 22. The view and room were nice I appreciated the sofa/ living area but the couch did have several stains. The hotel bar /cafe didn’t have many food options but drinks were pretty good. Breakfast was good and had many options.

Air conditioning is malfunction, very stuffy at night. Room is not sound proof. At night I could hear people from the next door. And the door keep shaking every now and then at night, very noisy. I stayed at room 1222. Service staff is very nice though.

An attractive hotel in a former imperial complex (a library or something like that) offering large, clean rooms. It's up on the side of a hill but taxis/rideshare will take you to the front door. Also it's very close to the town center and is a short ride to the temples that are of interest in Chengde. They have a decent breakfast at the onsite restaurant, and a dinner service featuring local dishes that are supposed to be similar to what an emperor might have eaten. So you can dine like an emperor, for a fee. The large deer roaming the grounds stare at your with the big, sad eyes, obviously looking for a handout, but don't fall for it as there's plenty of grass. There was some construction going on, seems the buildings are being refurbished, but it did not really interfere with our stay. Signs in English and English-speaking staff at the front desk.

Superb experience, hotel was so clean. Staff was very helping and friendly specially want say thanks to Tingting, Feifei & Juanjuan. They are very soft spoken and helpful. Thank u so much for your hospitality.

Convenient Location, directly above a large shopping mall with a good variety of shopping and food & beverage options. The hotel and mall are directly linked through the 4th floor, though it is closed outside of the mall operating hours. Room was clean and toiletries were nice! Overall a nice and comfortable stay.

We were so happy with our stay! The hotel staff were so nice and friendly, and they were very accommodating! We really enjoyed the comfortable and clean room and amenities. The breakfast was delicious and the laundry facilities were also very nice. We can’t wait to come back to visit!

I recently stayed at the Venice Waterworld Hotel in Shijiazhuang and, unfortunately, it did not meet my expectations. The hotel feels quite outdated and in need of renovation. The rooms were dark and old, with furnishings that seemed worn and tired. One of the biggest issues was the air conditioning—it was old and lacked a proper thermostat, making it difficult to regulate the temperature. Additionally, smoking is permitted throughout the hotel, which was a major downside for me as a non-smoker. The smell of tobacco was pervasive in the hallways and common areas, making the stay less comfortable. Breakfast lacked food for its guests. They were not being topped up according to the people who were in the restaurant. While the location may be convenient for some, the overall condition and policies of the hotel make it a poor choice for travelers who prefer clean, modern, and smoke-free accommodations. If I return to Shijiazhuang, I will definitely look for a different hotel. Rating: ★★☆☆☆ (2/5) – Below Average, Needs Improvement

Room was clean and spacious. We requested for smoke-free treatment and the room had no smell of smoke. Good variety of Chinese dishes at breakfast, will be nice to have more porridge options. 特别感谢前台主管李晓琳热心帮我们解决问题。We would specially like to thank the front desk staff Aileen. We encountered some issues charging our EV and she went the extra mile to solve our problem.

The most fabulous hotel my family have ever stayed in and the best reception staff member ever - Mr. Lang. Lang was so wonderful, my son had a birthday during the stay and Lang organized a free room upgrade, beautiful decoration and they even sang happy birthday to my son. Lang and his group brung in a tasty cake for our family to celebrate. Just to add that Mr Langs English is excellent as well and we had smooth communication. The hotel is beautiful and the breakfast very tasty. Hot springs and cinema were great as well. We have travelled all over the world but have never experienced such a fabulous service. Thank you Mr. Lang and thank you Thaiwoo hotel!!

這次入住體驗超棒！酒店位置便利，出行很方便。前台candy服務熱情高效，辦理入住快捷。房間乾淨整潔，床品柔軟舒適，隔音效果好，睡得特別安穩。衞浴乾濕分離，設施齊全好用，細節做得很到位。整體温馨舒適，性價比很高，無論是出差還是旅行都很合適，強烈推薦，下次還會選擇這裏！