It was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that.
Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip.
Thanks to Novotel Team for the delicious food variety.
Modern & new hotel & staff service was consistently impressive however space in the standard room was tight. Hotel was centrally located in the city however locked amenities and attractions in the area immediately around it. Breakfast service while not bad, but lacked variety and prior to check in they will try to upsell you extras like room upgrades early check-in and check out.
Very nice hotel. workers in the hotel are all very kind. the location is also good, not far from the city center.
The best best is reception ”Mr. Ramzi”. He is super kind and helpful. Definitely will book again.
Overall Rating: ⭐️⭐️⭐️ (3/5 Stars)
The Novotel Tunis offers a decent stay, positioning itself well for business travelers and tourists due to its convenient location. However, guests should be prepared for an experience that feels slightly past its prime, primarily due to the condition of the accommodations and a disappointing morning meal.
The Good:
• Location & Accessibility: The hotel’s primary strength is its central location, offering excellent accessibility to key business districts and local attractions in Tunis. It's easy to navigate the city from here.
• Common Areas: The lobby, reception (except very awkward and hard to communicate with), and non-room facilities (like meeting spaces) are well-maintained and modern, suggesting where the hotel’s recent investments have been focused.
The Areas for Improvement:
• Outdated Guest Rooms: The biggest drawback of the stay was the condition of the hotel room. They are noticeably outdated, featuring worn furniture, older decor, and fixtures that are desperately in need of renovation. While clean, the overall look and feel are tired, making the stay feel less comfortable and certainly not reflecting modern Novotel standards.
• ”Meh” Breakfast: Following the trend of many business hotels, the breakfast was mediocre at best. The quality of ingredients was average, the offerings lacked freshness, and the buffet was uninspired. It was functional but certainly not a highlight a bland start to the day that did not justify the price.
Conclusion:
The Novotel Tunis is a practical option if location is your main priority. The staff are competent yet snobbish and the location is superb. However, the combination of an outdated room design and a forgettable breakfast prevents this hotel from being a truly great choice. If the management addresses the much-needed room renovations, the Novotel Tunis could significantly elevate its standing.
A decent hotel in at the end of old town markets. Good value for money and breakfast will get you by. I wish the TV had a few more channels for evening wind down, but not a dealbreaker. Would stay again.
YYesim SertI had a frustrating experience at the hotel. The staff at the reception pretended to speak English, but when I asked a question I got vague answers. For example, when I asked for tea, they said ”Someone will bring it to your room”, but it never came. There was no phone in my room and the air conditioning didn't work. The first room they gave me didn't have a TV and there was a problem with the tap. They gave me a room with a sea view, but it was too far from the entrance and I still had problems with the air conditioning and the phone. All these problems were only resolved the day before I checked out.
Also, my charger didn't fit into the socket and when I asked about it, I got the same vague answer with no follow up. I even left my phone at the reception to charge, but it never did, which was incredibly frustrating.
As for breakfast, you have to go to a restaurant or balcony area where a lady with an angry expression on her face takes care of you, but you are forced to eat whatever she brings to your table, there is no choice. Overall, my experience at this hotel was quite disappointing and not at all what I expected.
It was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that. Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip. Thanks to Novotel Team for the delicious food variety.
This hotel is located in the center of Tunisia and is an old hotel. As soon as I entered the hotel, I saw the big boss of the hotel supervising the work at the front desk. The boss also walked back and forth and helped with the management of the hotel. This was very impressive. The boss is polite and warm. I booked a suite this time and it was very clean and comfortable. The most unique thing is that there is a stool in the bathtub. This is specially arranged for the elderly or travelers with limited mobility. This is very thoughtful and deserves praise. It was very peaceful to sleep at night. The suite has a balcony with city views. The room includes meals, and the food is local specialties and delicious. I will stay at this hotel next time I go to Tunisia.
The hotel is located in a very safe and clean area. They provide a parking in the basement for free. The hotel is very clean and smells good everywhere. The staff are very helpful and support you in calling taxis and carrying luggage. The rooms are well equipped. Bring your own slippers. I booked a triple room for my two daughters and me and they upgraded for free to an executive suite. It was very cozy. The breakfast formula has many options so that you create your meal as you want to. It is close to many sites that you may plan to visit. We truly enjoyed our stay and I highly recommend the hotel.
The whole hotel is relatively quiet, giving people a sense of security. The breakfast service staff downstairs is very friendly. You can order fried eggs and sometimes beef liver. But there is no place to go around.
My stay at the hotel was really amazing, the check in and check out was very fast, the rooms are big, bed and the linien comfy. I would like to say special thanks to Mr Ramzi! He is a wonderful, helpful person, speaking several languages, made my stay feel amazing with his help he offered to me.
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