Hotel 4-Star di Macau, China

The first room we checked in got leakage problem around the bowl in bathroom. Then we reported this problem to the front desk. The staffs told us they will arrange room change for us immediately. Really thanks for their prompt action. Very good services standard!

Happy to get upgraded to a suite. Appreciate the customer service of their staff very much! They were proactive to offer help and reacted fast to solve any problems arise. They would also go an extra step to make their customers satisfied and happy. Overall cleanliness is good. Bed is comfy. Gym room and indoor swimming pool is nice too. The only drawback is the outdoor swimming pool not opened due to construction which we didn’t know ahead. But it was still a very pleasant stay. Big thanks to the staff:)

A well-established 4 🌟 Hotel with business over 2 decades still running smoothly n efficiently inside a well-developed middle-class residential district at Taipa, Maca👌👍😊

Bas ulang-alik percuma disediakan. Tetapi kami terlepas masa apabila tiba dari Hong Kong. Kami menaiki teksi ke Grandview sebaliknya. Terdapat Porter Filipina dengan nama bermula dengan D sangat membantu dan mesra. Dia secara proaktif membantu kami memunggah dua bagasi besar dan berat kami dari teksi kami. Selain itu, beliau mencadangkan ke mana hendak pergi dengan buku kecil dan peta yang disediakan. Pada hari daftar keluar, dia membantu kami mengaturkan bas ulang-alik.

Hotel ini terletak di lokasi yang baik, mudah untuk melancong, makan dan membeli-belah, dan mudah untuk mendaftar masuk di pelbagai tarikan. Hotel ini menjimatkan kos dan bilik-bilik adalah luas. Kedua-dua katil di dalam bilik berkembar adalah besar. Perkhidmatan meja depan adalah baik, biliknya agak bersih, dan tidak ada bau yang pelik Secara keseluruhan, saya sangat berpuas hati.

We spent a great time in there , pleople are very kind and nice! I Just have one small suggestion that please don’t put families with small babies at the same floor with families with no small babies because we couldn’t sleep well the first night because a baby was crying all night and we can heard so near , is like the baby was in our room. The food is also nice!

Spacious and very comfortable room like an apartment with dining area, living room, and a spacious bathroom with a walk-in closet area. The room was very clean. The staff was helpful and friendly. The location was fine but still very convenient. 房間很大，有一大一小兩個廳，一個大更衣室，獨立廁所、獨立的淋浴間跟浴缸。飯店服務很好，酒店地點雖較偏，不過還是很方便。

This mid-range hotel is overall very good. The rooms are clean and tidy, and the towels are changed daily, making them very comfortable to use. Although the hotel's hardware facilities are somewhat outdated, the cost-performance ratio is quite reasonable, and the accommodation experience is satisfying. Additionally, the hotel's location is ideal, with convenient transportation and complete surrounding facilities. I will definitely choose this hotel again for my next business trip.

We stayed at the Grand Emperor Hotel in the Queen Suite and found it very suitable for a family stay. The room was spacious, clean, and comfortable, with enough space for both adults and children to move around without feeling cramped. The bed was large and comfortable, and the overall room layout worked well for family needs. The hotel is conveniently located, with easy access to nearby attractions, shops, and dining options, which made getting around with kids much easier. Housekeeping was reliable, and the staff were polite and helpful throughout our stay. Overall, the Queen Suite offered good comfort and space for a family trip.

Very cute room, room size is acceptable, the hotel provided free airport shuttle, there are free ****** shuttle to MGM and Wyns too, free express ticket for Wynns cable car, which is definitely a plus point, no need to que