Hotel 4-Star di Macau, China

First of all, the hotel's service was excellent with very prompt responses, which is a big plus. Secondly, I need to bring up an issue with the bed and pillows—they were extremely uncomfortable. The mattress was exceptionally hard. As for the pillows, of the two provided, one was way too soft and the other way too high. Even after requesting a latex pillow replacement, it turned out to be super-duper hard! Perhaps because I had just been hiking that day and my whole body was already sore, combined with the uncomfortable bed, I didn't fall asleep until past 2 AM, only to wake up in unbearable discomfort around 3 AM, and barely managed to fall back asleep until past 5 AM. The sleep experience was just awful. No matter how good everything else is, it doesn't matter if you can't get a decent night's sleep.

⭐⭐⭐⭐⭐ I had a very pleasant stay at Pousada Hotel in Macau. The location is convenient and the area is quiet, which makes it a nice place to relax after exploring the city. The room was clean, comfortable, and well maintained. The staff were friendly and helpful, and the overall atmosphere of the hotel was peaceful and welcoming. I also really enjoyed the traditional Portuguese-style atmosphere, which gives the hotel a unique charm compared with modern hotels in Macau. Overall, it was a great experience and good value for the price. I would definitely consider staying here again when visiting Macau.

The room facilities were well-maintained; all the equipment was clean, in good working order, and easy to use. The linens were soft and spotless, making for a very comfortable stay. The overall experience was great, and I'll definitely choose this hotel again next time!

I specifically checked the negative reviews before booking and was a bit worried, but fortunately, I didn't encounter any of those issues after checking in. For example, adapter plugs were already provided in the room. As for the hair dryer, they now use a model similar to Laifen, which works really well. Regarding the room smell, at least my room, 1028, had no strange odor at all. Housekeeping the next day was very prompt, and toiletries were fully restocked. However, the showerhead and faucet had limescale buildup, which didn't look very clean. Also, the bathtub was a bit slippery—I accidentally slipped in it. It turned out like this the next day, so please be careful ⚠️

We customized the birthday cake provided by the hotel into a DIY Y2K cake~ The hotel environment is quite nice, perfect for celebrating birthdays and taking photos. There are plenty of great views nearby, plus an amazing restaurant just a few steps away 🥰🫶🏻. Overall, it was a fantastic first-time hotel stay experience in Macau!

It’s been half a month since I got back, and since I lost my phone during the trip, I'll just share a few exterior photos of the hotel and let you imagine the rest! Overall, the location is very convenient. Due to the National Day holiday, both check-in and check-out were extremely busy. After waiting at the first-floor café for over an hour to check in, we were kindly upgraded to a family room (one of the beds was huge, and the room was exceptionally long—thank you!). The room was spacious and clean, though without a bathtub. The TV was very large, and I recall there was also a work desk and a chaise lounge. Turning left downstairs brings you straight to Yaohan, making shopping very convenient. The 8th floor of Yaohan features a food court similar to 'Food Republic', offering great value for money. The hotel also includes breakfast, with the most amazing and quirky feature being that the breakfast area actually has built-in karaoke—feel free to belt out a song if you'd like! The breakfast itself was standard and decent. Directly opposite the breakfast area is an à la carte restaurant where hotel guests receive a 20% discount. The hotel provides a free shuttle bus to the Gongbei Port, which needs to be reserved in advance by calling the front desk. On weekends, there are also Sands China shuttle buses right outside the hotel running between Yaohan in the old town and the Parisian, Venetian, and Londoner. Overall, a very satisfying stay.

The hotel is located on a slope, so getting up and down is very steep and would be quite difficult for anyone with mobility issues. The bus stop is close to the hotel, but again, the climb is challenging. The room was spacious, and I was pleased to find an iron and ironing board. The hotel has a cozy, Portuguese style. There's a small pool, which the kids enjoyed. Breakfast was modest, with coffee in a thermos, but you won't go hungry. We walked to the sea to swim but decided against going in. The water was very murky, and there were dead fish floating around. Only a couple of Chinese tourists were on the beach. Housekeeping was very poor; all the towels and bedding should be replaced. Everything was old and worn out, and the duvet covers were synthetic. There was mold in the bathroom. And the icing on the cake – a huge, 5cm cockroach ran in and scared the children.

An ordinary room with decent conditions. However, the National Day holiday price was a total rip-off—three times the usual rate, which could easily get you an Executive Suite. It's fine for a regular-priced stay. Transportation is convenient, with a supermarket and a McDonald's nearby. Arrived at the hotel at 2 PM and checked in immediately, room on the 16th floor. I thought the hallway would be long, but it was actually manageable since we were in the very last room. The hotel offers a free airport shuttle service, but we only found out about it when we were leaving—the schedule didn't work for us and all the passes were taken, what a pity! There were no perks or benefits at all. If it weren't for a concert, I wouldn't choose to come at this time again. There is an outdoor swimming pool on the 2nd floor, which was closed due to thunderstorms, so we didn't get to use it. It would be even better to have a complimentary self-service laundry room for guests to use during short stays. The people in Macau are very enthusiastic; when I asked for directions at the nearby sunken plaza, they actually walked me to the station. Plus, major stations have staff to answer questions, and the LRT trains are clean and tidy. Got tired from walking around and took a taxi twice; the fares were reasonable. The female bus driver was very patient and gave great answers 👍.

As soon as you walk into the hotel, it feels like stepping back into old Shanghai. It is absolutely stunning and great for taking photos. Every facility inside is gorgeous, including the elevator 🛗. The manager's service was super friendly, and all the male staff members 🤵 were so polite and welcoming. I would definitely stay here again if I get the chance. Great value for money! I really loved the Chinese breakfast, and we also got a complimentary minibar (once per stay) stocked with red wine, Coke, Sprite, nuts, and almond cookies.

I landed just past midnight, and this place was perfect for a quick overnight stay. It's located right across from the airport—just a quick walk across two lanes of traffic to get there. During the day, I went sightseeing in downtown Macau; public transit was very convenient with buses readily available. While the hotel is a bit dated, it offers great value for money by Macau's standards. Highly recommended for travelers looking for an overnight layover.