Hotel 4 Bintang di Andhra Pradesh, India

While on our road trip, we initially aimed to find accommodation in Vijayawada. However, faced with unavailability, we pivoted to Guntur and stumbled upon Welcomehotel Guntur. Booking our stay through the ITC website was a seamless process. Upon check-in, we were pleased to find that the process was efficient, and our room was spacious, clean, and equipped with all the necessary amenities. We decided to dine at the hotel as well, and we were thoroughly impressed by the excellent quality of the food, which we enjoyed immensely. However, a minor hiccup occurred when we were asked to pay again for our meal, despite having already settled the bill during the booking process. It took the staff about 10 minutes to rectify the error and confirm that we had indeed prepaid. The breakfast experience the following morning was slightly disappointing in terms of service, with several of our orders missing. This left us somewhat disheartened, and we began to question our decision to book at Welcomehotels. To our pleasant surprise, we received a feedback request email, and I took the opportunity to express our experiences in detail. While my expectations for feedback responses are typically low, I was pleasantly surprised to receive a call from the Food & Beverage ***ager, Mr. Uday Prakash. Mr. Prakash assured us that our concerns would be addressed, and true to his word, our subsequent dinner experience at Peshawri exceeded all expectations. The food was exceptional, and the service was truly top-notch. The Dal Bukhara, in particular, evoked fond memories of similar culinary experiences at the esteemed ITC Maratha. The following morning, our breakfast experience was also excellent, showcasing a marked improvement in service quality. I was particularly impressed by the hotel's proactive approach to soliciting feedback and their commitment to enhancing the overall customer experience. Both Mr. Rajesh Nath and Mr. Uday Prakash deserve commendation for their positive response to our feedback and their diligent efforts to turn around our service experience. Our stay at Welcomehotel Guntur was thoroughly enjoyable, and we look forward to visiting again in the future.

The hotel is very neatly maintained, breakfast buffet is elaborate and very tasty. Their Arabian grape juice was yummy. The housekeeping staff is very good, they are very responsive. I tried a few food items from the hotel they were very good too. Another advantage to this hotel is that it has the famous A2B in the ground floor, so you can enjoy great food without stepping out of the hotel. The hotel is at a walkable distance from Kapila teertham and closer to the Alipiri circle. I used their travel desk to go to Kalahasti, the driver and car were very good though it was a bit expensive. You can book Uber to travel to Tirumala and other local site seeing. The staff at the reception and dining area are not very communicative, they only respond to a question if you ask them. A bit more polish and proactiveness could make the experience great. I am in no way saying their service was bad, but these are minute areas that need improvement.

My first visit to Wijayawada..3 nite stay at Vivanta Hotel.. Excellent services , clean, top hospitality..easy to move around in city centre. Appreciated to all the staff very easy to communicate and helpfull The front desk ***ager.. Mr. Pritam and staf, The restaurant ***ager Mr Sanjib n Staffs..Sourav, Ripul, Rajesh, Ritu and Kalyania..very helpful and friendly...Security Supervisor Mr Sunil and staf Sivashanker..done great job ..almost lost my ZFold phone but they ***age to get..Kudos to ViVanta..next visit on April 24..meet you all then..Thank you..

Great place to stay. 3rd time here. Service is always good. Comfy beds and yummy breakfasts

Enjoyed everything here . Service in the rooms could have been faster . Used Plates lying outside room doors for over 15-18 hours . Housekeeping needs to gear up . Change batteries in the safe took them more than 2 hours . Breakfast could have improved . Was boring to eat the same mostly for 4 nights

Ну что сказать - лучший отель в городе, марку держит! В целом всё понравилось. Порадовало наличие бара и винной карты в номере. В плане пожеланий - неплохо было бы оборудовать места для курения. Из минусов - долгая выписка, хотели обсчитать за оплаченный ужин.

While on our road trip, we initially aimed to find accommodation in Vijayawada. However, faced with unavailability, we pivoted to Guntur and stumbled upon Welcomehotel Guntur. Booking our stay through the ITC website was a seamless process. Upon check-in, we were pleased to find that the process was efficient, and our room was spacious, clean, and equipped with all the necessary amenities. We decided to dine at the hotel as well, and we were thoroughly impressed by the excellent quality of the food, which we enjoyed immensely. However, a minor hiccup occurred when we were asked to pay again for our meal, despite having already settled the bill during the booking process. It took the staff about 10 minutes to rectify the error and confirm that we had indeed prepaid. The breakfast experience the following morning was slightly disappointing in terms of service, with several of our orders missing. This left us somewhat disheartened, and we began to question our decision to book at Welcomehotels. To our pleasant surprise, we received a feedback request email, and I took the opportunity to express our experiences in detail. While my expectations for feedback responses are typically low, I was pleasantly surprised to receive a call from the Food & Beverage ***ager, Mr. Uday Prakash. Mr. Prakash assured us that our concerns would be addressed, and true to his word, our subsequent dinner experience at Peshawri exceeded all expectations. The food was exceptional, and the service was truly top-notch. The Dal Bukhara, in particular, evoked fond memories of similar culinary experiences at the esteemed ITC Maratha. The following morning, our breakfast experience was also excellent, showcasing a marked improvement in service quality. I was particularly impressed by the hotel's proactive approach to soliciting feedback and their commitment to enhancing the overall customer experience. Both Mr. Rajesh Nath and Mr. Uday Prakash deserve commendation for their positive response to our feedback and their diligent efforts to turn around our service experience. Our stay at Welcomehotel Guntur was thoroughly enjoyable, and we look forward to visiting again in the future.

My first visit to Wijayawada..3 nite stay at Vivanta Hotel.. Excellent services , clean, top hospitality..easy to move around in city centre. Appreciated to all the staff very easy to communicate and helpfull The front desk ***ager.. Mr. Pritam and staf, The restaurant ***ager Mr Sanjib n Staffs..Sourav, Ripul, Rajesh, Ritu and Kalyania..very helpful and friendly...Security Supervisor Mr Sunil and staf Sivashanker..done great job ..almost lost my ZFold phone but they ***age to get..Kudos to ViVanta..next visit on April 24..meet you all then..Thank you..

Enjoyed everything here . Service in the rooms could have been faster . Used Plates lying outside room doors for over 15-18 hours . Housekeeping needs to gear up . Change batteries in the safe took them more than 2 hours . Breakfast could have improved . Was boring to eat the same mostly for 4 nights

We stay 2 days in hotel it was really good stay and the staff are very helpful and kind and the cleanliness of the rooms was very well maintained and the swimming pool view was excelen and thanks to tamzim and Rakesh from housekeeping are very helpful while our stay

Great place to stay. 3rd time here. Service is always good. Comfy beds and yummy breakfasts

Had dinner with friends. It was great experience. Beautiful ambiance. Everything felt much better because of great waiting by Jubili. Thanks so much jubili. She has everything about the food 1 I asked her to surprise me with the best dish. She asked me few questions to understand my interests and came back with great dish.

Excellent. Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient.