Hotel 4-Star di Campania, Italy

The room is comfortable, the bed is comfortable, the air conditioning works great, there is a safe in the room.Cons: the hotel does not live up to its stated star rating, if it is 4 stars, then it is very old and unloved by the owner: the cows in the elevator require replacement or dry cleaning, the elevator itself falls in when you enter it, the second elevator almost always does not work. The toilet in the room is constantly running, you have to press the flush button many times, otherwise it flows without stopping. There are no disposable toothbrushes in the room, shampoo is added every day, and body lotion only once. All the dishes in the room, except for the kettle, are disposable, there are no forks or knives in the room. The TV is old, having turned it on once, we were unable to turn it off - it does not respond to the remote control, when you take out the card it turns off, but turns on when you insert it. In front of the central entrance to the hotel there is an old fountain, which is therefore turned on in the evening, as a result, even on the 4th floor you cannot enjoy the view from the balcony during a pleasant conversation - the fountain is so noisy that you can hear it even in headphones - my sympathy for the guests of the 2nd and 3rd floors. The pool is small and shallow, the umbrellas by the pool almost do not create shade, and the sun loungers are always occupied by towels and books thrown on them - this clearly demonstrates the poor work of the staff - in any decent place it is the staff that fights this in order to avoid conflicts. The staff at the reception is demonstratively reserved, the feeling is that you are at an official's reception, but not in your hotel. But the biggest disappointment is their beach. Firstly, it was not stated anywhere that it was paid for guests, but ok, they call it a beach club, and such establishments are usually worth their money, but not in this case - here for money you get an old sunbed with an umbrella and a paid shower, it seems there is no toilet at all. The umbrella is very small and almost does not provide shade. They have a system for guests - but it constantly hangs, at the reception there is an old cheap computer, which costs less than 1 day of their services. We tried to order food and drinks through their system, the first time it is difficult to do, you can change the goods in the basket only by going to the reception, which was what I had to do, after which I sent the order there, 19 minutes later they told me that the kitchen was closed, it was noon!!! The beach itself is more like a lake beach: black sand gets dirty easily, plus the pebbles are unpleasant for your feet, and it gets so hot that you can't go to the water without shoes, even the neighboring clubs have solved this problem and made decks, the Panorama Club doesn't care about guests, but you can smoke here, which is what mothers with babies do, not really reacting to comments. It is stated that the beach club is open until 8 p.m., but yesterday, July 17, a certain Vincenzo, in a red lifeguard T-shirt and cheap glasses, announced to the entire beach that the beach was closing at 6:15 p.m., explaining that he was tired of working. We already had a restaurant booked for the 19th, which Vincenzo will never get into, but it's not about the boy Vincenzo, it's about the disgusting management of the beach club. All the neighboring beach clubs worked until at least 20:00, and there were fewer people in them than before. All this splendor cost us €1200 for 3 nights, which of course does not even come close to what we got. In general, I do not recommend this hotel, and especially the beach club, I wish the owners to carry out a major overhaul and teach the staff to communicate with guests, and turn off the fountain at 6 pm!

This hotel boasts a classic style with rich burgundy tones and well-appointed wooden furnishings. It was beautifully decorated for the Christmas holidays. The front desk staff were kind and efficient. Our room was spacious and bright, just as pictured on their website. The continental breakfast was excellent, with a wide selection of pastries and cakes, served in a room with a sea view. The location is ideal, perfect for reaching both Piazza del Plebiscito and the various restaurants along the Partenope seafront. Overall, a very positive experience.

Our stay at B&B Maiori suites was fabulous. The location was great, it was quiet and near the beach with great restaurants nearby. It's also close to Amalfi and the room was clean and the amenities were refilled every day. Top hotel.

Camera pulita, comunicazione ottima!

We booked feeling a little nervous as we read the various reviews but also hesitated with little experience of a B&B Guest house. There seemed very few choices in Naples ( Chiaia district) a prime , safer area ; to have a suite with some kitchenette and a very reasonable price. We were warmly welcomed to our studio suite, spacious , well organised with a lot of thought in the location of design of fixtures and furniture; seating to take breakfast, working desk and or relax on the sofa. Brightly lit room with big “can open” sound proof windows or option to use the air conditioning system . Views of the nearby residential apar**ents actually helped us feel at home ( even though we were not able to enjoy the Naples sea view) Bed, mattress , linen and pillows were fine ( for those who require more specific finer finishes should not go to a Guest house) Bathroom was practical and had all that one needed, with hand held shower and rain shower installed. Kitchenette had electric stove , coffee maker, kettle , Fridge and utensils. Again sufficient for a 4 night stay. Any longer an oven or toaster would have been nice to heat up bread. The highlight worth mentioning, as most reviews have , is Massimo who helped us with recommendations, guided us with a local map, booked day tour to Pompeii, our taxi and so much more.. Honestly, for those of us who have been lucky to stay in 5 star hotels will know that you don’t always get this type of discreet professional reliable hospitality that Massimo has shown us. If you don’t mind staying at a guest house which may sound daunting , or that the entrance of the building may be slightly off the side street but having read this review will reassure you that the 24 hours security guards and the gated premises made it feel like a home away from home. Thank you Massimo and team for keeping our room super clean , daily when we really didn’t expect the service. Likewise appreciated the small touches of receiving disposable raincoats in case of heavy rain on our tour.

So impressed by this hotel! Excellent staff,, facilities, rooms, breakfast,bar. They have done a great job on renovating this beautiful building and the room was excellent value for money,even in busy July holiday season. Will definitely be back, highly recommended.

Hotel itself is pretty standard as what you would expect from any big chain hotels, but service was definitely not up to par. We were told there would be valet service - there was none. The bus boys just told us to park ourselves. FINE. Then after I've checked in I asked if the luggage will be sent up to our room - reception then asked if I got a luggage ticket to which I told him we weren't given anything. The bus boys just stood around the entrance. He said they would be sent up shortly but given how they were just standing around we just took our luggage ourselves - mind you I am 6 months pregnant and obviously so but they did not offer any help. Once we got to our room the air conditioning was not working - we kept dialing it down but there was no air. Amazing to find out the AC wasn't working for the price we paid. The room is stuffy and even the hallway was cooler. Also during our stay there was conference - we were given a room on the same floor as conference participants and as expected they were loud and rowdy at night. We could hear them talking in the hallway at night when we called reception they said there was nothing they can do. So very helpful. Upon check out, the same bus boy stood around while watching a pregnant lady wheel 4 pieces of luggage out. I really just wonder what they do other than standing around all day hanging in the shade. Service is terrible here and I've had better service at small boutique or family run hotels than here. The only upside to this stay was that the rooms are spacious and clean and that's about it.

Here you are making a lot of effort to balance the practical but difficult location at the train station. Wonderful breakfast, only at the reception you have shown youself unflexible

Excellent hotel. I recommend it. Even before check-in, I was contacted with all the instructions for getting into the room (everything was extremely easy) and all my questions were answered. Finding the hotel was simple; just make sure to read the signs. The room itself was bright, clean, and spacious. It was a comfortable refuge from the heat, with a rather quiet air conditioner. Breakfast wasn't included for me, but snacks, juice, and milk were provided, along with tea and coffee. There was also a fridge, coffee machine, and kettle. The room was cleaned daily. The windows had mosquito nets and roller blinds. Be aware that if your windows face the city, it can be quite noisy. I don't have trouble sleeping, so it didn't bother me. The bathroom also had everything needed: shampoo, soap, towels, and a hairdryer. The water pressure was good, with both a rain shower and a handheld showerhead. There were no water supply issues. There's an elevator in the building! Right across the street is a small grocery store, and there are several others nearby, as well as a few cafes. The location is excellent: - A few minutes' walk to the historic center. - About 15-20 minutes' walk to the train station. - 20 minutes by taxi to the airport. - 30-40 minutes' walk to the promenade. Thanks for the hospitality :)