Hotel 4-Star di Beirut, Lebanon

The stuff are very kind and helpful but the view of the room is terrible ( there is now view, just a wal Infront the balcony door). The floor ( carpet) was very dirty and make my socks/ feet black. The most worst is that i had no warm water at all. After they fixed the problem i had to open the water like for a 15 minutes before i get a little bit warm water. Unfortunately my experience was not good. With all respect to the stuff i could give this hotel 2 Stars maximum.

The Lancaster Hotel has always been great, with good customer service, location, hygiene, etc. It has always been my first choice for business trips to Beirut. However, I am very grateful for the thoughtfulness of the customer service staff and the timely response of the front desk during this stay, including the room change. Only the bathroom facilities after the room change were a little unsatisfactory, and the other feelings were almost perfect.

For the price we paid it was great :) receptionist was great and upgraded us! The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered. Defo recommend

Very convenient location to the national museum and MIM museum. Patchi cafe is walk distance.

Hotel service is good

Room was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.

It was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .

Decent Hotel, located in the Verdun area near the elegant ABC mall where once can find a variety of restaurants and cafes, however, no supermarket in the vicinity.

Advantages: The location is OK, close to the CBD and the beach, 10 minutes walk. It is said that this area is safer and there have been no major problems. Disadvantages: outdated facilities, noisy surroundings, very few types of breakfast. There are power outages several times a day. It is said that the government has limited power supply. It needs to be switched between public and private appliances. Every switch will cause a power outage for dozens of seconds.

Many thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!