Hotel 4-Star di Beirut, Lebanon

I did not find room 404 clean at all. So I contacted the operator and he directly gave me another room at the 5th floor which was so much better. Thus I can say the service/employees are good Some rooms are not clean while others are so much better.

The Lancaster Hotel has always been great, with good customer service, location, hygiene, etc. It has always been my first choice for business trips to Beirut. However, I am very grateful for the thoughtfulness of the customer service staff and the timely response of the front desk during this stay, including the room change. Only the bathroom facilities after the room change were a little unsatisfactory, and the other feelings were almost perfect.

The Receptionist, Najat was incredibly sweet! Provided with everything asked for within minutes.

Very convenient location to the national museum and MIM museum. Patchi cafe is walk distance.

Hotel service is good

Room was very clean. The only issue I saw was the door for the bathroom is rotten. I asked the cleaning maid for clean towels and she ignored me. When arriving at hotel, I had to wait about 45 minutes for a room to be ready and the baggage boy just threw my luggage on the floor without any regards for its contents. I tried to order food for lunch at about 1300 and the lady that answered room service just said no breakfast and hung up. I wanted to order a burger from their menu. So I opted to go eat outside of the hotel. Other than that... the stuff was great. The hotel is being remodeled so lots of construction noise in the morning and lots of routy guests at night and no one tells them to be quiet.

It was a great stay. Overall experience perfect. Cleanliness and friendliness and service just great . I would recommend the hotel to anyone who is traveling to lebanon especially if he is going to be in achrafiyeh. Out experience with Citea was just great . We both want to thank them for everything .

Decent Hotel, located in the Verdun area near the elegant ABC mall where once can find a variety of restaurants and cafes, however, no supermarket in the vicinity.

Advantages: The location is OK, close to the CBD and the beach, 10 minutes walk. It is said that this area is safer and there have been no major problems. Disadvantages: outdated facilities, noisy surroundings, very few types of breakfast. There are power outages several times a day. It is said that the government has limited power supply. It needs to be switched between public and private appliances. Every switch will cause a power outage for dozens of seconds.

Many thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!