Hotel 4-Star di Jilin, China

The hotel's location is excellent, just a 10-minute drive from the high-speed rail station. They even provide a thoughtful pick-up service. Check-in was quite fast. The room itself is very spacious, perfect for a family of three, with a large bed measuring 1.5m x 2.0m. The Wi-Fi connected automatically without a password, which was very convenient. Breakfast was plentiful with a good variety of options. There's also free parking right in front of the hotel. Overall, I'm quite satisfied!

SONG JIANG BONANZA WINNING HOTEL — From Smoke Signals to Sacred Silence Arrival & First Sniff This old dog finally flopped down in Jilin City, relieved to rest my paws at the grandly named Song Jiang Bonanza Winning Hotel. “Winning,” I thought—until my non-smoking room greeted me with a stale tobacco haze. One whiff and I nearly cancelled the stay on the spot. Room Rescue Cue Mr Hong Dejian—calm, English-speaking, and clutching the keys to redemption. He patiently showed me alternative rooms until we found one that didn’t smell like a poker night. Had I left, I would’ve missed what came next. Comfort Food = Home Dinner delivered a miracle: stewed chicken with potatoes and mushrooms. One bite and—boom—mummy’s cooking. After days on the road, I finally found food in China that tasted like home. Tail wagging resumed. Care Beyond the Call Mr Hong returned with a portable heater, pointed out city landmarks, and even taught me how to take a non-reflective photo (yes, this dog learns fast). His easy friendliness softened the edges of dirty window panes and mostly Mandarin-only staff. I even showed him the ink-black towel after wiping the window—evidence, not barking. Menu Meltdown & A Win At the restaurant, I was handed a Chinese-only menu after saying I don’t speak Mandarin. I hit the roof. To their credit, reception listened: I received a call from the lady boss, and the issue was acknowledged. Then a hero appeared—the restaurant lady, who patiently translated dish names so I could choose lunch and dinner without guesswork. Gold bone earned. City Interlude: Jilin Catholic Church Between meals and meetings, I visited Jilin Catholic Church (吉林耶稣圣心堂)—a quiet pause from hotel hiccups. The church offered a moment of stillness, a reminder that even on a bumpy stay, the city holds pockets of grace. Logistics That Worked Back at the desk, the reception lady manager efficiently arranged my transport to Wusong Island—quick, competent, and reassuring. Breakfast & The Fine Print Breakfast surprised me in the best way: healthy, balanced, a thoughtful mix of local and Western dishes. One final bone to chew—early booking didn’t pay off as prices dropped later. A truly Winning Hotel would honour the lower rate at check-in. Verdict Despite communication bumps, this is a solid winter hideout: good Songhua River views, comforting food, and fast service when it counts. It really does take one good sheep—thank you, Mr Hong—to dim the rest of the flaws. #Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding #AdoptDontShop #DontBuyAdoptADog #ResponsiblePetOwnership #SongJiangBonanzaWinningHotel #JilinCity #JilinCatholicChurch #吉林耶稣圣心堂 #SonghuaRiver #WusongIsland #WinterTravelChina #HotelReview #ComfortFoodChina #StewedChicken #CustomerServiceMatters #OldDogNewJourneys

Traveling during the off-peak season, the hotel was excellent, and the front desk was incredibly responsible, taking care of everything. The hotel even has its own shuttle service with drivers who pick you up and drop you off wherever you need to go, and they even help you bargain! Much appreciated. Soaking in the hot springs while it snowed, then hitting the slopes at 8:30 AM – it was a fantastic experience.

I really can't give a five-star review for the service. There's a lot of room for improvement. Especially when I saw the scratches on my suitcase at the next hotel, my heart ached with anger. Service isn't just about superficial procedures. Meticulous service is what makes a B&B truly great. Firstly, the shuttle service shouldn't just be about helping with luggage; don't even try to blame it on outsourced drivers. How to manage outsourced services is something the hotel should handle. Secondly, when front desk staff or concierges answer questions, you can tell they're trying, but it still makes you want to facepalm. They evade questions and don't directly answer them – what's the point? 3.5 stars? Tears for my scratched-up matte suitcase.

Impression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com. Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area. Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring. Pros: 1. Kids friendly - decorations, play area, room. All so cute and pretty. 2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money. 3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English. 4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes. Cons: 1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids. 2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.

This hotel is excellent! We're foreigners, from Russia, and it was our first time visiting Songhua Lake. The New Story Suite Hotel made us feel right at home. All the staff were incredibly kind. There are so many fun spots in this hotel! Games, karaoke, and a restaurant are all on the -1 floor. I have three kids, so there were plenty of things for them to do. It was super convenient to bring the children here. My favorite part was the massage. I especially loved Mr. He (He Ruiyou). His hands are truly amazing! We'll definitely stay here again next time! (Original Russian review also provided): We stayed at this hotel during the New Year holidays with our large family (5 people: 2 adults and three children). We rented a large room, which was cozy and clean. We all felt comfortable in this spacious room, and there were enough beds for everyone. We loved everything about this hotel: the friendly staff, and the cleanliness was top-notch – we walked barefoot in the room. You can request room cleaning as needed. Downstairs, there's a hot water pool. The water is changed every three days. But what I liked most was the Tesla shuttle service to the mountain. And the most wonderful thing about this excellent hotel is the masseur He Ruiyou (that's his name in Chinese). After a day on the slopes, a massage from Mr. He is exactly what you need. He is the best masseur I've ever encountered.

Arriving in Erdaobaihe by car, I checked into this hotel and the front desk service immediately earned a perfect score. As soon as I pulled into the parking lot, the front desk remotely guided me to a parking spot, saving me from driving around unnecessarily. During check-in, the staff patiently explained local Korean ethnic cuisine recommendations and even helped us plan a mountain entry route that avoided backtracking. Due to the significant temperature difference between morning and evening, the front desk thoughtfully provided hot water. When I suddenly needed to print my mountain entry voucher, they printed it for me free of charge, demonstrating incredibly high efficiency. Communication was smooth throughout my stay, and the staff were always polite and accommodating, ready to help with anything. Their warm and reliable service made my trip to the scenic area completely stress-free. I highly recommend this hotel, largely thanks to the front desk's thoughtful and meticulous service.

Huge thanks to the lovely front desk lady who upgraded my room! One of the staff members was truly amazing, and I really appreciate her efforts and kindness. There's a great 'iron pot stew' restaurant about 200 meters to the left when you exit the hotel – the food was delicious and I'd definitely recommend it. The owner even suggested we try ice fishing! However, apart from the excellent service from that one staff member, the hotel's facilities and room amenities were pretty average. I didn't feel it offered great value for money. The pictures are dedicated to that wonderful lady who brightened our stay.

The room was spotless, the mattress was comfortable, and the breakfast spread was excellent. The location is convenient, and the front desk staff were very welcoming, even bringing us complimentary fruit and yogurt. The first round of the mini-bar was free, and overall, the cleanliness was top-notch. Great value for money, highly recommended.

Here’This resort hotel was the most satisfying stay of our entire 8-day China trip across Harbin, Changbaishan, Xuexiang, and Yabuli. We stayed in a family residence unit, which allowed all of us to live together comfortably under one household. The resort is extremely clean and well-maintained. Our unit even included a mahjong table and a private hot spring, which made the stay very enjoyable. Although the price is not cheap, it is definitely worth the money. The butler service was excellent — the staff were attentive and always did their best to accommodate our requests. Highly recommended. I’m confident you will have a pleasant and memorable stay here.