Hotel 4-Star di Otago, New Zealand

You can easily reach the hotel from the airport by taking the #1 bus. It's about a 15-20 minute ride. Get off at the Blue Peak stop, walk back, and cross the road. It's also not far from the town center, just a 10-15 minute walk. The next bus stop after Blue Peak is the main town center station and the Intercity bus stop. However, be aware that walking to the town center involves going down a really steep hill, so walking from the town center back to the hotel means walking uphill. This is something to keep in mind if you're arriving in Queenstown by Intercity bus rather than by plane. Also, note that there are two hotels called 'Copthorne', likely related, but they are not adjacent. This one is closer to the town center and closer to the lake. The hotel is quite large, and surprisingly, you take an elevator down from the front desk to reach the rooms. I booked a lake view room, and the view was genuinely good. During the off-season, it wasn't expensive, only about 100-200 RMB more than a standard room, offering excellent value for money! The room was also quite spacious, really great!

I booked this hotel because I had an early 7 AM flight. It's easily accessible from Queenstown via bus route 1, and bus route 3 takes you to a supermarket near the airport, which is super convenient. I had originally planned to walk to the airport (about a 20-minute walk), but I easily caught a taxi at 5 AM for 20 NZD. The front desk staff was very friendly and attentive, especially a lady with a French accent. The front desk closes after 8 PM, but you can self-check-in/out with a key card. The room itself was well-equipped, thoughtfully laid out, clean, and tidy, with kitchen facilities and a washing machine.

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

The place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient

The hotel environment is particularly good, the proprietress is a Chinese sister, especially good, give me milk, it is very quiet, and very close to the scenic spot, there is a McDonald's and gas station ten meters away, there is a fish and chips 100 meters away, and the Chinese are also delicious but not friendly. In short, the hotel is very clean, the location is good, convenient and fast, parking is very convenient

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

The price was great, really affordable. Parking is limited, and many spots without the hotel's logo require payment, so be careful not to make a mistake. Overall, the room conditions were excellent, and there's a simple, free gym. It's a 5-minute drive to Queenstown Airport and 15 minutes to the city center, so it's right by the airport – perfect for those with a car. There's also a washing machine, dryer, and a heated towel rail.

The room was very spacious and had great natural lighting, which I really appreciated. It felt comfortable during the day and overall the space itself was quite nice. However, the WiFi was extremely poor. Even basic social media would keep buffering, and trying to watch a show at night was almost impossible — it would pause every couple of minutes. Since there’s not much to do around in the evening, this was pretty frustrating. Another thing that felt a bit uncomfortable was the mirror placement next to the bed upstairs. It’s not directly facing the bed, but if you turn to the side, you’re basically looking straight into it. I know this might not bother everyone, but in some cultures (like feng shui), having a mirror facing the bed is considered bad for sleep and overall comfort, so it felt a bit odd to me. The bathroom was also a bit annoying — the fan automatically turns on with the light and can’t be switched off separately. It was quite loud, so even using the bathroom felt uncomfortable after a while. Parking space was decent in size, but getting out was inconvenient. I had to reverse multiple times because the space behind wasn’t very wide. Overall, the room itself is nice, but the WiFi and some layout details could really use improvement.

The room was incredibly spacious and even had a microwave, which was great for heating up food purchased from the supermarket. It also boasted a large balcony with fantastic lake views. The only thing to be aware of is the steep uphill walk from town to the hotel, which could be a bit slippery in winter. Overall, it offers excellent value for money and a prime location.

The most beautiful hotel in Queenstown, I regret not staying there longer. The outdoor lake view is absolutely stunning and incredibly peaceful. The room decor also perfectly captures a vacation vibe! If you're going to Queenstown, you absolutely *must* stay at this hotel, and definitely opt for the family room. It's fully equipped with a well-designed layout, perfect for cooking and laundry. The master bedroom opens right up to the amazing view – a perfect spot to relax and soak it all in.