Hotel 4-Star di Georgia, United States

It’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.

The moment I entered the hotel was so good, the room was pleasant and clean. The beds and all the furniture were so tidy and the room atmosphere was so good. Overall hotel All corners were good !! I will definitely use it again next time!

The room is large, the front desk lady is very warm, the hotel is very clean, the accommodation experience is great

I didn't know anything about airport hotels in Atlanta. I was looking for a convenient hotel with an airport bus. And the Westin was one of them. The airport bus was good, it departs the hotel on the hour and half hour (ie 8pm and 8:30pm and 9pm, etc). The drive to airport is over 10 minutes. I saw some hotels can be accessed by Sky Train. Actually those hotels are easier to access (which I did not know). The Sky Train is free, it leaves every 10 minutes from the airport station, and it's only 1 short stop to the hotels. So that is quicker and easier. I did not realise that before my stay. The Westin hotel is ok, not the newest but not bad overall. My main problem with it is that it faces a highway and it's quite noisy. I complained that the room they gave me was noisy and I asked to switch to a room that's not noisy. They gave me a room in the other wing of the hotel also facing a highway but a bit less noisy. I did not have the energy to complain again. The shower was ok, not bad. I like the African American woman who was driving the airport bus, she was very polite and friendly and helpful. I was tired after a long flight to Atlanta. So I wanted to go outside and get some fresh air. I asked them about walking around outside, the response was that it is not really safe to walk outside in the area. But if I wanted then I could walk in the parking lot.

Front desk agent was very nasty and rude at the mouth. Upon returning to the property after eating dinner I was stopped and asked numerous questions and held up from going to my room. I was basically interrogated by the employee before I could go up to my room which was very unprofessional.

It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!

I recently stayed at the Courtland Grand Hotel during a conference in Atlanta. The hotel is conveniently located in the heart of downtown, with easy access to major venues and public transportation. The lobby is spacious and has a classic charm, and the staff at the front desk were friendly and accommodating during check-in. However, there were a few areas where the experience fell short. The room was clean but felt dated, and the room lights are not enough to light up the room. Housekeeping was inconsistent—some days everything was well-stocked, while on others, they will clean room while you are inside. The elevators also seemed slow, especially during peak hours. Destination fee failed to collect upon check-in. I received a letter on the door of the unit and you cannot enter the room without paying on it. Need to ask for the complimentary bottle water, never been provided upon check-in also the same for the dental kit. Overall, it’s a decent choice if you’re attending an event nearby and looking for a central location, but there’s room for improvement in amenities and room updates.

Our stay at the Atlanta Marriott Marquis was an enjoyable experience overall. The hotel's location was excellent, providing convenient access to many of Atlanta's attractions, restaurants, and entertainment options. The staff was consistently friendly, professional, and welcoming throughout our visit, which made our stay even more pleasant. One of the highlights of our stay was the incredible views from both our guest room and the rooftop restaurant. The city skyline created a beautiful backdrop, especially during the evening hours, and added a memorable touch to our experience. The only aspect of our stay that did not meet expectations was the on-site restaurant, Sear. While the atmosphere and service were pleasant, the food quality and overall dining experience fell short of what we anticipated from a hotel of this caliber. Despite this concern, we enjoyed our stay and would recommend the Atlanta Marriott Marquis for its outstanding location, exceptional staff, and stunning views.

GOOD LOCATION & TRENDY HOTEL. CAR PARK IS CONVENIENT & JUST OPPOSITE OF MERCEDES STADIUM.

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby. All in all, it was a very pleasant stay.