Hotel 4-Star di Georgia, United States

It’s was an enjoyable experience, every where was neat and cordial. Nice ambiance, staffs where exceptional especially the staff Anya she was amazing,a life saver and friendly. But I wasn’t satisfied with the buffet breakfast service.

Staying at this hotel meant paying $30 a night for outdoor parking. The main issue was the outdated payment system; you couldn't just scan and pay. You had to scan a QR code, then enter a US local phone number for verification, which I had to go to the front desk to sort out. The hotel itself is a bit run-down, with grimy glass curtain walls. Room soundproofing is mediocre, the ceiling height feels oppressive, and the facilities don't live up to the Westin brand image—I even had to ask a staff member for slippers. It's just about acceptable for a one-night stopover.

Overall, it's pretty good. It's accessible by shuttle bus from the airport, and there's a shuttle bus to the airport in the morning. The hotel is a bit old; it's a budget hotel.

It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!

I recently stayed at the Courtland Grand Hotel during a conference in Atlanta. The hotel is conveniently located in the heart of downtown, with easy access to major venues and public transportation. The lobby is spacious and has a classic charm, and the staff at the front desk were friendly and accommodating during check-in. However, there were a few areas where the experience fell short. The room was clean but felt dated, and the room lights are not enough to light up the room. Housekeeping was inconsistent—some days everything was well-stocked, while on others, they will clean room while you are inside. The elevators also seemed slow, especially during peak hours. Destination fee failed to collect upon check-in. I received a letter on the door of the unit and you cannot enter the room without paying on it. Need to ask for the complimentary bottle water, never been provided upon check-in also the same for the dental kit. Overall, it’s a decent choice if you’re attending an event nearby and looking for a central location, but there’s room for improvement in amenities and room updates.

What a fantastic design! The symmetrical atrium and strong sense of hierarchy are simply captivating. From the room, you can also enjoy the Atlanta skyline and the sunrise. It was a very worthwhile experience. Cleanliness: Clean Facilities: Although it's an older hotel, the facilities are very well maintained. Service: Nice

Super kind staffs nice rooms perfect fitness room You cannot demand more for this price 100% satisfied

Nice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap. The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby. All in all, it was a very pleasant stay.

Not many people in Atlanta, and not many guests at the hotel either. It's similar to Macau, where all the hotels are connected. Overall, it's pretty standard, but the bathtub in the room is really big and nice!

Lots of potential, very hit or miss on service. Property is pretty solid, nice room, clean. There were multiple restaurants, golf courses, a spa and coffee shop on site. Not to mention the tasting room is very nice for Georgia. A couple of really big misses: 1) Versailles is forgettable - avoid if possible. 2) Cafe opened very late on Sunday - maybe 9am due to staff no-show presumably. Overall, the food at the pub and Versailles were average Sysco at best. Marc was fantastic but how many meals are you going to drop $200 a head on? If going back, I’d hit Marc and the Spa restaurant - that was actually a gem. Didn’t get to play golf but my guess is that the two full courses are nice. The par 3 was nice enough based on what I saw on a short walk. Overall, this place has everything needed to be great - seems to suffer from mediocre management.