The location is very nearby Gatwick Airport.
Shuttle bus services are available, you may pay for a round trip fee when boarding the bus. Please do not throw away your shuttle bus receipt, the QR Code on it will be required for the next time.
Breakfast and dinner are served, especially dinner until 10 pm. Bar is 24/7.
The standard room is big, however the curtain for shower is somehow humid, and soundproof is not in good condition.
All in all it is a good choice nearby the airport!
We booked this hotel as we have a morning flight to catch. This hotel is connected to the North Terminal of London Gatwick airport by a corridor. The check in process was done within 2 mins, elevator is operated by room key card, which is extra security. The beds are comfy and was great to watch Eastenders to wrap up our trip in London.
The breakfast is great, I must praise the service of the gentleman ”Bill” who was proactively so helpful to all the customers. I love the British sausages there, it's a shame they dun have fried eggs. But the yoghurt, toast, croissants, conflakes are all there, not to forget a waffle machine, for people to have fun with - I mean having fun during brekkie.
I want to thank the staff. I arrived later than expected, and I didn’t have the code because I sent the email requesting it too late, BUT I called, and someone (I didn’t see) opened the door. My room key was on the reception desk ❤️. For a moment, I thought I couldn’t sleep there, but finally I got into my room. Carpet sootless. I had a coffee, and I slept like a baby. Unknown staff, you made my day. Thanks very much
Great place to stay! I just left and feel kind of empty now!🥲 I will definitely miss this place, it has it all! Good location, nice atmosphere, beautiful surroundings and above all, excellent front desk service!😁😁👍👍 The rooms are super clean, and comfortable! They have electric heaters, TV and tea amenities 🍵 The location might represent a challenge if not willing to spend 30-40 mins to get to downtown and admire the landscape! I personally loved the trips to downtown! I kinda felt like a local going to work every morning! ☀️ I will definitely stay here with my family next time! 13/10
This is not the first time we have stayed at this hotel, although it is the first time that we used Trip to make the booking. This is a very nice hotel with friendly staff and a good range of food and drink available.
The room we stayed in was clean and comfortable. It was quiet and a good night sleep was had. If I had to make a negative point it would be that we were required to pay an additional fee for parking and that hasn’t been the case before. I didn’t notice anything about parking charges when I made the booking although it may have been there. As a hotel guest that I would expect overnight parking to be complementary however this will not impact whether or not we stay at the hotel again. Thank you to the friendly staff and compliments to the Cleaning staff for presenting us with a nice room.
I was staying at the hotel due to an important business meeting the next day, unfortunately my sleep was broken at 2am with a fire alarm going off due to other hotel guests, I was expecting some kind of kind refund or a discount off my next stay as I have used this hotel to stay for business many times before but nothing was offered and the interruption in my sleep affected my business meeting the next day, very disappointed in the way this was handled.
I stayed in the Travelodge in Egham as it was close to the airport where I was taking my first ever flying lesson. The hotel was very comfortable in an ideal location. Ayshe on reception was very welcoming and friendly. I would highly recommend this hotel.
Sangat Baik
55 ulasan
8.5/10
Harga bermula
THB 1,709
satu malam
Semak Ketersediaan
Lihat Semua Hotel 3-Star di Surrey
Terokai Ulasan Tetamu Hotel di Surrey
Lihat semua
8.2/10
Very Good
GGuest UserCorridors all over, like a rabbit warren. Comfortable room and bed, stained carpet, bath was high for stepping into for showering and paintwork was chipped / grubby. Nice bar, restaurant and courtyard, didn't eat there although breakfast looked great and reasonable. Plenty of free parking.
BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
PPenguinLadyThe hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
GGuest UserThis location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn
AAnonymous UserThis hotel is located on the first floor of the North Terminal. The environment is clean and tidy, and the hygiene conditions are excellent. It's super convenient for catching flights, as you can check in directly without even leaving the terminal. The breakfast is also pretty good.
PPenguinLadyClean and comfortable room with all the usual facilities. Lovely spa and pool - also a gym which I didn’t use. Can’t really comment on service as I only briefly saw someone at check in, but she was very pleasant. A restaurant but I didn’t eat there. Good location for travelling into London the next day.
Minor issue: bath towels are a bit small and thin (and I’m not a big lady!)
AAshok DilipWe stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
NNamrathaThe stay was very comfortable, though the facilities were not similar to Holiday Inn. Very neat and clean rooms. The hospitality of the staff was very good. Overall, it was a very good stay, as the Epsom race course area is also very beautiful. Only minus point is busy facilities are not very nearby from the hotel.
GGuest UserThe location is very nearby Gatwick Airport.
Shuttle bus services are available, you may pay for a round trip fee when boarding the bus. Please do not throw away your shuttle bus receipt, the QR Code on it will be required for the next time.
Breakfast and dinner are served, especially dinner until 10 pm. Bar is 24/7.
The standard room is big, however the curtain for shower is somehow humid, and soundproof is not in good condition.
All in all it is a good choice nearby the airport!
DDanielitoGreat place to stay! I just left and feel kind of empty now!🥲 I will definitely miss this place, it has it all! Good location, nice atmosphere, beautiful surroundings and above all, excellent front desk service!😁😁👍👍 The rooms are super clean, and comfortable! They have electric heaters, TV and tea amenities 🍵 The location might represent a challenge if not willing to spend 30-40 mins to get to downtown and admire the landscape! I personally loved the trips to downtown! I kinda felt like a local going to work every morning! ☀️ I will definitely stay here with my family next time! 13/10
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