Hotel 3-Star di East Java, Indonesia

The hotel is luxurious, the rooms are very clean and comfortable. The food is also delicious. Next time I will stay here again.

Sangat bagus, tapi petugas yang membawa kartu untuk masuk datangnya sangat telat.

Really enjoyed my stay at Swiss-Belinn Tunjungan! The location is perfect—right in the heart of the city and just across the street from a shopping mall. We loved being able to walk around and explore nearby restaurants and street food stalls. It was fun discovering a local market about 10–15 minutes away with some charming souvenir stores. Highly recommend for a convenient and comfortable stay!

Maybe the only complaint about this Hotel, just the housekeeping, they really did the Cleaning so early at 09.00 am, knock your door, and after that 1PM they do Cleaning room with ”magic” but didn't worked hahahahahaa... The room still dirty and mess

First time in Surabaya . Very very terrible experience at Swiss Belinn hotel .  First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !  Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god  that moment I’m done changing !  Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side（I slept at right side ) ! The following is 447 am someone knock my door again !  I on my light and dare not to sleep anymore !  Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport  Hotel location is really good , breakfast nice too .

Stayed overnight because it was close to the station for the morning train departure.

Stay with family here. The apartment is clean, the facilities are cool, the location is also strategic to go anywhere near. Recommended! Next time I go to SBY, I want to stay here again.

should pay attention more on the cleanliness. overall it still good deal for a short stay. price ia good. pool is good. try to avoid using swimming pool on the weekend since it will be crowded.

Good location in Surabaya, but room not too properly clean & bathroom amenities just toothbrush only. All staff was very friendly and food also great.

This hotel is good for a short stay when you have an early morning flight as the location is only 20 mins to the airport. There is a swimming pool and spa service unfortunately I didn't have time to try it all. My room cleanliness level was so so but it wasn't a big deal because I only had a one night stay.