Hotel berhampiran Tunjungan,Genteng61.1% pelancong memilih kawasan ini
PPengguna Tetamu2026.03.22
Overall, I am very satisfied with Swiss-Belinn Tunjungan Surabaya. All the staff members at the hotel were approachable, professional, and accommodating. I would have been more satisfied if the floor in the shower booth was more clean, but I say this only to nitpick at what little problem they might have there. On the flip side, from airport pick up service to room cleaning, laundry service, or receptionist’s customer engagement were very professional. I would not only recommend the place to those who want to visit Surabaya, bur I myself would use this place again.
Lokasi yang sangat baik sebagai jarak berjalan kaki ke pusat membeli-belah dan kedai makan. Kakitangan sangat membantu dan juga mencadangkan beberapa restoran tempatan yang bagus yang kami sangat menikmati semua makanan 🙂.
Hotel tengah kota yang cocok untuk staycation. Lokasi dekat dengan TP mall & jalan tunjungan, room surprisingly cukup luas dengan harga yang termasuk murah. Menginap disini pada saat long weekend & hotel rame dengan customer keluarga dengan anak kecil. Terdapat swimming pool di lantai atas, kolam renang cukup untuk berenang santai dengan anak kecil. Pengalaman yang cukup menyenangkan berlibur di kota sendiri, staff juga sangat ramah & membantu.
Very low standards of cleanliness.
After checking in, I asked for the floors to be washed because there was dust and small debris everywhere.
Despite this, the staff was very friendly and the breakfast was decent.
SAYA SUDAH BAYAR DENGAN INCLUDE SARAPAN.
DITANGGAL 15-16 APRIL,
TAPI KENAPA,, PETUGASNYA BILANG BAHWA ROOM YANG SAYA BOOKING,, TIDAK INCLUDE SARAPAN.
TAMU SAYA SUDAH TURUN KE BAWAH,, JADI HARUS BALIK LAGI..
SAYA SEBAGAI PEMESAN.. MALU.
BISA DILIAT ITU BOOKINGAN SAYA SEMUA INCLUDE SARAPAN.
SAYA KECEWA.
Old hotel but well maintained. Rooms r huge n clean n the ac is very cold n i like it. The only minus thing is that the tv channel , no Hbo/Cinemax. Breakfast not much variety but taste ok. Staff r very helpful. Recommend fr this hotel.
Dapatkan tingkat 9. Jadi pemandangannya cukup bagus. AC sejuk. Air suam boleh. Betul-betul di tengah bandar, dekat dengan mana-mana. Berdekatan Lafayette Coffee, jalan kaki sahaja
One of the best hotel in Banyuwangi I love staying there. I cannot describe how great are all staff there very helpful special thanks to the kichen staff and reception to good keep it up .see you next time.♥️❤️🤎
This is my second stay at Batiqa. I’d like to share a balanced review for fellow travelers.
Pros:
Great City View: Staying in Room 809 was a treat because of the city view. It’s a much better experience compared to Room 910, which unfortunately only faces the wall of another building. If you prefer a view, try to request a room on the side that faces the city.
Cons:
Technical Maintenance: I noticed some issues in Room 809 that weren't present in 910. The shower door doesn't close properly, the water pressure is quite weak, and the hot water isn't hot enough (I had to turn the lever fully to the left just to get a decent temperature).
Privacy Disturbance: A bit disappointed with the unsolicited promotional calls. Both during my first and second stays, the hotel staff called the room around 18:00 WIB to offer massage or restaurant services. This is quite intrusive when you're trying to rest after a long day.
Verdict:
The hotel is decent, but they really need to improve their room maintenance and stop the promotional calls to ensure guest privacy. If you stay here, Room 809 has the view, but check the bathroom fixtures immediately.
Hebat
181 ulasan
9.2/10
Harga bermula
RM56
satu malam
Semak Ketersediaan
Lihat Semua Hotel 3-Star di East Java
Terokai Ulasan Tetamu Hotel di East Java
Lihat semua
8.7/10
Very Good
PPolka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
AAndr66It’s a great place to stay! Really modern. Staff is really helpful, helped us with our tickets to the mountain and drive us to the hospital where you get the medical certification required for the mountain. Location is top, food is great. Would stay 2 days but we were short of time.
DDan SumardaniThe hotel is quite good and relatively cheap. I just want to highlight some of the things that can be improved easy and quick. One of those is the double secured lock that is broken in the door. It make the stay a little bit unsecured.
It only have one lock, the chain lock is broken.
GGuest UserThe location is perfect for seeing Mount Bromo without hiking. The restaurant has a wide range of food. And the cabin is clean and has necessary amenities. The staff are very friendly and helpful!
We go to Bromo with elderly but still able to walk - parent and we also went hiking. If you like to see nature - you would right in the middle directly from your cabin! You can see the farm planting - the horse frolicking around their land.
The location is 10 minutes walk to Mentigen Hill and on the rim, so you ca just see Mount Bromo right in front of you.
GGuest UserFirst time in Surabaya . Very very terrible experience at Swiss Belinn hotel .
First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !
Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god that moment I’m done changing !
Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side(I slept at right side ) ! The following is 447 am someone knock my door again !
I on my light and dare not to sleep anymore !
Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport
Hotel location is really good , breakfast nice too .
Nnasaa_The location is strategic. Close to the campus area. Want to go anywhere near. The facilities are very complete. Cleanliness no. 1 siii. There is a garden in the pool area, so you can enjoy your time while relaxing. Top for Grand Valonia. Good luck
GGuest User📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
WWan Irham 75This hotel is strategically located along the main road. There are a lot of restaurants, cafe and convenient stores nearby.
In terms of rooms, we are happy to book a room. We get 2 big beds and in one room, four adults can sleep comfortably.
Toilet is divided into shower cubicle, sink and vanity mirror and toilet bowl. My comment is that shower cubicle is only half closed and it's missing proper glass door. Therefore, shower water spills into the sink and mirror section. When it's wet, the tile is quite slippery. So, walk carefully.
Two breakfast coupons worth IDR50,000.00 each are given for each room. You can have your breakfast delivered to your room or you can dine at the restaurant. The restaurant is located in the building next to the hotel. We were informed that the restaurant is under the same management as the hotel. The food is good. We ordered bubur ayam a few times as it is good. Nasi goreng Jawa is very delicious. There are chicken slices and cabbage slices. It's well cooked and the portion is generous.
What is interesting about this hotel? It has a rooftop restaurant and you can take pictures of Malang city from up there.
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