Hotel 3-Star di Madhya Pradesh, India

While going on a work related trip with my extended family including a kid and a toddler, i had to take an unplanned break for a night stay. Booked the room in hotel om. Overall the stay was seamless with impressive services. The room dimensions were optimum and hygiene upto standards. Food was served in the room because of the inclement (hot) weather in the dining area and it was savored by each one of us. The hotel had proper parking place, slightly away from the city centre but not that much and also had decent support staff. Overall a nice stay and effortlessly recommended for family trips.

Hotwater amenities are terrible and in this cold weather. While furnitures are polished but upholsteries of chairs are very dirty. Not wiped or dry cleaned for long. Telephone no. Of Reception was written as 204 which caused confusion and irritation to other customer whose room ni. Was 204. It was later striked off. In contrast to poor facilities, the BEVAVIOUR AND POLITENESS OFBSTAFF AND RECEPTIONIST WAS EXCELLENT. --------- I Did not take photographs of the dirty chair cushions as it would have been highly damaging to Hotel. Please ask them to replace the cushions or at least clean it if possible.

The stay here at shiva palace was worth the money. Newly built property with almost all the amenities and staff very helpful and cooperative.

Hotel staff is good they attend as Soon as they can. Service is excellent. But Hotel room was not so cleaned it is like an average hotel room. Food and restorent service is good. Air conditioner is below average.

Service part is Very Good.. But furniture needs an urgent replacement/up gradation. Ambiance / location is very good , at present as on 26/3/2024 ,under extension, likely to be very attractive in the coming time. Linens are suppose to be upgraded. Any way was a very good experience to be in a Tent house area. Located in a very Cool and calm area as well as very close to the market. Thanks....

The hotel was very good, staff were very kind and helpful. Especially Charu at the reception was very helpful and decent. It was a pleasure staying at the hotel. Highly recommend this hotel.

Excellent location and amazing property. I stayed with my mother, the property and location is amazing. Very near to the market, just walking distance (140m) staff is very polite and good. Quick and easy check in and check out.

First day was horrible. Hotel booking divert to other hotel which is very low quality and not suitable for even lab-our class. How can they have shifted to other poor hotel when we have confirmed booking. Second day again after lots of fighting shifted back to this hotel. Hotel is ok not good. Second day they have given one more separate room to compensate our first day stay in other hotel. This happened to one more guest also they have also shifted to poor hotel even after confirmed booking. Take strongly with hotel management.