Hotel 3-Star di Veneto, Italy

A good place to stay in Venice cheaply. The location is pretty well connected and i strongly recommend taking an independent bus, rather than their shuttle bus service - they drop you off by a busy road and the walk to Venice is not much shorter than the 20min one that you take from the Hotel to a bus stop (and it’s cheaper). I found it very disappointing that my message I sent 2-3 days before my stay with questions, was never read or answered. The room has all needed amenities, and is overall comfortable, however the only table is outdoors. The on-site shop is convenient, with prices not too racked up, so very reliable. However the Hotel restaurant is disappointing. We ordered a pizza and a kids menu burger and fries - the pizza was very average, but the burger was actually just the meat patty and fries?? While it was clearly called a burger on the menu. Additionally, it was neither cheap, or fast service. I’d say this is a good place to stay for a short trip to Venice, especially on the budget, but would not recommend using their extra amenities such as the restaurant or bus.

Nice hotel in good location with access to nearby eurocamping site, which is useful for the sports, offsite bar (Pizza-Pub Due Ruote)on the way to the Campsite well worth a visit. Hotel pool is a welcome sight after a day wandering around the lake and enjoying the ferry. We would happily return 🫡

This hotel is located on Tronchetto, a new island. From Venezia Santa Lucia Station (the last stop), you need to take public boat line 2 towards San Roma. Get off at the third stop, Tronchetto, and the hotel is just a 3-minute walk away. Line 2 is super convenient for getting around. The room was spacious, and breakfast offered a great selection. On our third night, we moved to a hotel near St. Mark's Square, which was also easily accessible by boat. We bought a 72-hour transport pass right when we arrived at the train station on our first day, and it was absolutely worth it! We used it to visit Murano (Glass Island), Burano (Colorful Island), and everywhere else we went!

We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations. You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right! We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed. The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible. A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated. Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus. All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!

The hotel is good. Happy breakfast. Little away to the center but close to terminal . Just in front of it a water bus station - fantastic. No much amenities, no coffee , but good but short stays, the room is not quiet, you can hear noise from other rooms.

For the accommodation, I paid a total of €199.13 through Trip.com. This consisted of €185.13 paid online in advance and an additional €14.00 paid locally. However, upon our arrival at the accommodation, we were unexpectedly asked to pay an additional €66.20. This additional charge was not clearly disclosed to me during the booking process on Trip.com. In particular, there was no clear indication that we would be required to pay an additional €66.20 upon arrival. I ultimately paid the €66.20, even though I did not agree with the additional charge. The reason was that we were already at the accommodation and needed somewhere to stay. I did not want to risk being denied access to the apartment and being left without accommodation. I also informed the host/property manager at the time that I would clarify the matter with Trip.com afterwards. I therefore request that you investigate this matter and provide a full refund of the additional €66.20, provided that this fee was not properly and transparently disclosed during the booking process. I would also like you to clarify: * Why was the €66.20 charge not clearly disclosed during the booking process? * What exactly was the €66.20 charge for? * Why was this amount only requested upon arrival? * Was this additional charge actually permitted under the terms agreed between Trip.com and the property? Please provide me with a written explanation and arrange a refund of €66.20. I would also like to make clear that I paid the additional amount solely because I was already at the property and did not want to risk being left without accommodation. My payment should therefore not be interpreted as acceptance that the charge was properly disclosed or valid under my original booking. Thank you for investigating this matter. I look forward to your response. Kind regards,

We arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor. I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases. The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would. The bedroom had multiple squashed mosquitos on the walls next to the bed. The lace curtain had a couple of cigarette burns on it. The bedcover had a cigarette burn on it. The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket. The safe was not working. The instructions to use the safe were so old & worn out you couldn't read them. The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working. You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool. The toilet roll holder wouldn't hold the toilet roll and it kept falling off. The bathroom bin was broken and filthy The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am. I am a travel agent & book many guests to stay in cities around the world including Venice I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy. We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour. Kindest regards

This hotel has a fantastic location! The water bus station and gondola boarding point are right outside, and St. Mark's Square and St. Mark's Basilica are just steps away. The Doge's Palace is also nearby—all the attractions are very close. There are also many restaurants downstairs, where you can enjoy a meal while soaking up the sun and watching the gondolas pass by. The rooms were clean and tidy, and the service was very friendly. The breakfast was very plentiful and I was very satisfied. I will definitely choose this hotel again next time; it offers the best value for money.

Very clean! This time I arrived at 11 AM and to my surprise, a room was already available for early check-in. The location is unbeatable, less than 50 meters from the main square. It's incredibly convenient! For a tourist, having a hotel right by the square as a base and resting spot is just fantastic. I woke up at 6 AM and went to the square to take pictures, and it was completely empty! There are many restaurants nearby, making it easy to get around. The breakfast was decent.

La ubicación es ideal, se llega rápido caminando desde el bus del aeropuerto y a todos lados caminando. Hay bares alrededor y es una zona tranquila. Lo que podría mejorar son las instrucciones del check-in, ya que les contacté con bastante anticipación por la app para hacer el check-in y aún así tuve problemas al llegar. Lo bueno es que responden y solucionan rápido, debo destacar eso. La vista desde nuestra habitación era preciosa, daba a un pequeño patio. Recomiendo sin dudas