Hotel 3-Star di Chu, Kyrgyzstan

A decent guesthouse. The staff are very friendly and accommodating. The rooms are clean and the beds are comfortable. The hot water works perfectly. The breakfasts are good. Overall, nothing but positive impressions. It’s a bit far from the city centre, but with taxis available, that’s not a problem.

We stayed at Urban Hotel Bishkek a few months ago and had a wonderful experience. The hotel itself was exactly as described, clean, tidy, comfortable, and well maintained. Everything was straightforward and pleasant from the moment we arrived. It really felt like we got more than what we paid for. What truly stood out, however, was the team’s exceptional commitment to customer service. On our departure day, we had to leave about an hour before breakfast service normally began. We asked if it might be possible to have something small packed to take away with us. Instead of simply agreeing to that request, the staff went far beyond our expectations. They kindly offered to ask the cook to start preparing breakfast earlier just for us so that we could come down and enjoy a proper breakfast before leaving. It was such a thoughtful gesture and really made us feel looked after. A huge thank you to the team at Urban Hotel Bishkek for their kindness and hospitality. It left a lasting impression on us and was a wonderful reflection of the warmth we experienced throughout this amazing country.

I stayed in this hotel 7 days in total. I spent 3 days and 2 nights just before heading to Almaty. Once my Kazakhstan trip was over, I returned to Bishkek and booked this hostel few more days. The location is in city center and is near to bus station. Staff are friendly and helpful, more importantly they can speak English. The room is clean and it has our own huge locker. Perfect !!

We stayed at the hotel for 9 nights. The room was clean and cozy, equipped with all the amenities needed for a pleasant stay. The water pressure in the shower was so strong it felt like a great massage. The hotel staff are young, friendly and very attractive, always ready to help. Special thanks to the lady working as the head chef in the kitchen for the delicious breakfasts. She always smiled, which created a wonderful atmosphere in the dining room. We can definitely recommend this hotel. And if we ever find ourselves in Bishkek again, we'll stay at this hotel once more.

My three-night visit was absolutely delightful. The staff were exceptionally helpful and welcoming from the moment I arrived. My room was consistently clean, quiet, and very comfortable. The hotel's central location made it easy to explore the area, and returning each evening felt like coming home. It was the perfect base for my long weekend, offering both relaxation and convenience. I will definitely be returning.

We love the hotel as it is right in the citycentre. Therr is a mini market and fastfood restaurant just next to the hotel. There is free water refill both cold and hot. And there is free flow of coffee and tea. The receptionist is very helpful. She arranged for our private car transfer from Bishkek direct to our hotel in Almaty. Recommended!

I enjoyed the peacefulness of this palace like hotel with its lovely rooftop for sunset viewing. The room was comfortable, reasonably priced, and clean. I appreciated the relaxation of the onsite private spa that was a lovely surprise to my stay. The staff were helpful in providing guidance for city landmarks and attendng to any requests I had. Highly recommend it!

service staff very good, breakfast very good, location near to shopping centre, cafe.. small room

房間乾淨整潔，老闆人很熱情，飯菜很划算，解決了吃飯問題