Hotel 3-Star di Brasov County, Romania

On the positive side, this small hotel is centrally located, conveniently situated to explore lovely Braşov. The building is also beautifully renovated, well maintained and clean. On the other hand, I found the staff unwelcoming and not helpful. The QR code for requesting help on WhatsApp doesn’t work either. Although I loved the bathroom, the room itself was dim, and could have been fitted with a mirror - the only mirror was the one above the sink in the bathroom. It would also be great to have the option of filling water bottles somewhere; this is a very basic way of minimizing plastic waste. My biggest issue, and the reason I will not recommend this establishment, is the poor mattress quality - mine was thin and lumpy, and even after putting a duvet over it, it was still very uncomfortable. Falling asleep was very challenging. I asked via WhatsApp and also the receptionist to try and resolve the issue for the second night, but nothing further was done but making up the bed with the second duvet that I had already taken from the other bed. Another issue that could have been a potential problem at check-in was that I had not received the entry code for the gate. The receptionist insisted that they had emailed it, which was not true. You need a SIM card that allows phone calls to resolve such issues; I was lucky that a random stranger let me in. Lastly, be aware that breakfast does not cater for dietary requirements.

Loved my stay at Residence Central Annapolis! The location is perfect—right in the middle of the old town, so everything is just a short walk away. The building has this old-world charm, and the room was clean, cozy, and comfortable. The staff were friendly and happy to help with anything I needed. If you're visiting Brașov and want somewhere central with character, this is a great pick!

Everything was fine: a decent and delicious breakfast, quiet at night, and a spacious room. We used the hotel's parking. The hotel is well located for evening strolls into the old town.

The place was easy to find on maps. The door has instructions on how to check in as there is three “Ambient” locations, however they are close enough to each other to park at the one you have booked and walk the Pensiune Ambient to check in. Ambient Residence in which i stayed was great. The place had a communal kitchen/dining area, free tea and coffee station on each floor. The room was spacious, the bed was comfortable, the place was clean and tidy. Hot was came through pretty much instantly. It’s located about 25min walk from the old town area. Highly recommend

Location could not be better. Right at the city center. The staff was nice and the place very cute in a medieval style building, very clean and nicely decorated. Our room however had some issues. Being at the top floor the water was never hot, only warm at best. Additionally the window blinder was broken and you could not close the window at night which makes it difficult to fall asleep.

The hotel star is very good. The room we stayed was wide, pleasant and clean. Although the breakfast was not very rich, the products offered were clean and delicious. The staff were very roses and interested. We prefer to walk to the city centre of Rski because it is close to the train station. I can recommend it in a comfortable room.

The hotel is well located, conveniently located and the rooms are clean and comfortable. Overall a pleasant stay.

Very near to the city square, black church, Catherine gate and so on. just a walking distance. The room is big as we expected to the romanian country and also food nearby and drinking or coffee vendo machine is very helpful for us. Staff is very helpful and never leave us unattended. They are okey to message directly or ask them for any question regarding the town since we are a tourist.

Level 1 room 2 facing toilet with benches outside. Could hear the conversation of people sitting on bench. Very noisy. Door cannot lock properly. No repair done through we stayed for 3 nights. At 6am, the rubbish truck will come n it is very noisy. Counter staff not at desk when we left at 710am. No tissue or bottled water provided in the room.

Hotel location is very good, located on the hillside, ten minutes walk to the old town. The staff at the front desk and restaurant are very friendly. The rooms are clean and tidy, modern in design and comfortable beds. Breakfast is in the top floor restaurant, with a rich variety and good quality, and the dining can overlook the city scenery. The overall environment of the hotel is elegant, and you can feel the boss and team's care for the details.