Hotel 2-Star di Basque Country, Spain

The pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean. The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season. The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages. Local food is excellent. I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.

Stay: 2 nights in February 2026 Review: 1. Very cold room and bathroom. The room and especially the bathroom were extremely cold. When the air conditioner is turned on for heating, it blows directly onto the heads of people sleeping in the bed, making it uncomfortable and difficult to breathe. 2. Very noisy. The room faces a busy street. People were talking and making noise outside throughout the night. The sound insulation is very poor. 3. Extremely small room. The room is clearly designed for one person (this is even indicated on the hotel’s floor plan), but we were accommodated there as two guests. There is almost no space to place luggage or personal belongings. The bathroom also has no shelves at all. 4. Uncomfortable toilet placement. The toilet is positioned in such a way that it can only be used diagonally, which I consider completely unacceptable. 5. Missing desk shown in photos. The room photos showed a writing desk, but it was not actually present. We had to spend time requesting and arranging for a desk to be brought to the room, as it was necessary for work. 6. Parking information is misleading. The hotel description states that parking is available, but in reality it is about a 15-minute walk away. This is very inconvenient when traveling with luggage. We only discovered this upon arrival. This information was not communicated in advance. There is also nowhere near the hotel to stop even for 5 minutes to unload luggage. Additionally, there is no reception desk at the hotel, so it is difficult to quickly ask for assistance.

Great hotel and location, clean, provides all the amenities, great service and has a lovely coffee shop at the reception too. I would definitely stay here again and recommend to friends and family. One small improvement I would suggest and this is just personal preference, not something that should deter someone from booking, it would be great if there was a fridge in the room so you could keep drinks cool whilst you are spending time there.

My stay with hotel Quartier was just splendid. You felt like at home immideatly when you stepped through the door. The people feel like home and you feel really safe. I felt so really good there, my bed was on perfect location too, and I stayed quite long. I will never forget my experience. Also the breakfast was so good to have, you could see they work with love. I give all the stars. Please continue, I had such a good time with you. You were my nice home in Bilbao.

I have a great stay! The location is fantastic — just a few steps from the Guggenheim Museum, which made exploring the city super convenient. The room was very cozy, clean, and comfortable — exactly what we were hoping for. However, there's one detail that could be clearer: the hotel advertises ”private parking,” but in reality, it's a public city parking lot located about 450 meters away. It costs €20 per day, and there is no parking directly at the hotel. Not a dealbreaker, but definitely something to know in advance.

Loved my stay at Hotel Arriaga! The location is absolutely perfect – right in the heart of everything and super easy to walk everywhere. The room was clean, modern, and the bed was super comfy. The staff were really lovely and gave us some great tips for local pintxo bars. The vibe is relaxed and unpretentious, which we appreciated. Small note for light sleepers: ask for a room away from the street, as it can get a bit lively at night (but that's part of the charm of being in a great location!). The WiFi was also a bit spotty at times. Overall, fantastic value for money. Would definitely stay here again for a casual city break! Perfect for: Travelers who want a central spot without the fancy price tag.

Overall, the service was very good, and the staff were warm and attentive! The layout and environment were also nice. The room was like a semi-enclosed bunk bed cubicle, but a roller blind could completely block out the light. With over 20 beds in one space, it could be quite uncomfortable for those who don't sleep well, as some people wake up early, some go to bed late, and some are quite noisy…

Everything at the hotel is fine ! Beginning with recepshen! Very pleasant smiling staff ! Comfortable bed ! Small room , more suitable for one person or without large luggage in two . In the lobby there is always water with lemon ! Breakfast is delicious and saturated ! For me the most !!!

I stayed one night in a shared mixed dorm. The room and bathroom were clean, and the bed was comfortable. Staff were friendly and spoke English, which made check-in easy. Breakfast was basic but free, with bread, coffee, and juice. The hostel is not in the city center, but there is a bus stop right outside that takes you to the center in about 15 minutes. There is also a kitchen if you want to cook your own food, and lockers for your things. Good choice if you want something affordable and quiet.