Hotel 2-Star di Grand Est, France

The room was more spacious than I expected. It had a kitchen, refrigerator, and microwave, which was very convenient. It was also close to Strasbourg station, so the location was very convenient as well.

[”The thread count of the bedding is definitely high enough; lying down, it feels like being enveloped by clouds, giving me the most peaceful sleep I've ever had.”,”The shower pressure is so strong it feels like a spa treatment, washing away all the dust and fatigue. The amenities have a subtle, sophisticated cedar scent.”,”The soundproofing in the room is excellent. Even though it's a bustling city outside, closing the window instantly transports you to another quiet world.”,”The public areas are incredibly well-designed. Every photo you take looks like it belongs in a magazine, and the use of light and shadow makes the entire hotel feel like an art museum.”]

A decent price to stay when you need to rest while you are doing a road trip through Europe. Close to the hotel a great Napoleon park where you can enjoy time.

Booking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.

It was all right, but it's a hotel with many years, so it's all used to be very much. People who are a little demanding may be disappointed. In my opinion, for two or three nights it's OK.

Room was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys

I needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat. If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.

I thank the receptionist who solved my problem by offering a room replacement ! However, the household woman forced customers to quit the room (when you can go out until 12:00, not 11:20) was less appreciable.

The staff were very friendly and willing to help. The girl at the reception took the time to guide us and explain to us about the tours of the area and the main things to see. The small room, but was clean. The breakfast is very good and is very comfortable.

Great and survivable hostess