Hotel 2-Star di Grand Est, France

This was a convenient and affordable hotel for us to stay at when we visited over Christmas. We would compare it to a university dorm experience but at least it is close to the train station (10 minute walk) and not too far away from the old town area (10-20 minute walk to most major attractions). The hotel breakfast is great if you like croissants and dairy products. There isn't much around the hotel and it is a bit of a walk to any stores or restaurants. There is a halal shop within a 5 minute walk so if you're here over Christmas that is convenient because most places are closed early Christmas Eve and Christmas Day. The room had a decent bed that was larger than expected and it had two small pillows. The room also has a long desk area that has two closets for storage, a small TV and it was warm in December. There is a small kitchenette with a fridge, small microwave, a two burner hot plate, a kettle and enough dishes for the two of us. We appreciated that they provided a kitchen sponge and a small container of soap. When we got the room all the dishes were a little dirty so we had to do some cleaning up before dinner. The bathroom was where we got the biggest dorm vibes from because it was a bit smelly when we arrived and that might be due to the hot water tank that had a leaky PSV. The shower was a bit small and while the head was adjustable, the bar grip was broken so we couldn't keep the shower head up high. There was some brown goo inside the shower and it could use a more thorough cleaning to help with the appearance and all. We were surprised that the hotel rooms didn't have a hair dryer or bottle opener. The Alsace region is known for wine so we were able to get a nice bottle but we had to go to the front desk to borrow the opener. Hair dryers are available from the front desk but it is worth asking for these early to make sure you get one in case you need it. They had luggage storage behind the front desk that we were able to use when we arrived and the day we left so we could maximize our time sightseeing. Visiting Strasbourg was fantastic and we would recommend this hotel if you're looking to save a bit while travelling through the area. We were happy with our stay and chose it because it also had an affordable breakfast option but we may look elsewhere if we return to Strasbourg.

Really sorry to say this was a very disappointing stay. It was over 35°C outside and the hotel had no air conditioning AND didn’t even provide a fan. I only got 3–4 hours of sleep each night because of the heat. I won’t be staying here again and honestly can’t recommend it./ Vraiment désolé, mais l’expérience n’a pas été au rendez-vous. Par plus de 35 °C, l’hôtel n’a ni climatisation ni même ventilateur. J’ai dormi 3 à 4 heures par nuit à cause de la chaleur. Je ne reviendrai pas et je ne peux pas le recommander.

It was a pretty good hotel for the price. The parking lot was free, it was indoors, the reception was on the sixth floor and it was nice.

Compact, user-friendly and communication very good! The room had all the facilities deeply could wish for a short stay. Atmospheric through the wall covering the bed. Makes the room even more sensitively broader. Practical and well-shaped bed lamps. . Fine shower/wc space. Mostly compliments for the reception: attention to the inoperative loading points and pointed to some alternatives near the hotel. Also very good customer friendly I language and attitude

It's a comfortable hotel on the outskirts of town, located near a supermarket, restaurant, and gas station, a bit far from the city center. The hotel is perfectly adequate and has a good level of cleanliness. We didn't see a microwave; I know other B&Bs have them, so it would be nice if they had one, and if they do, it would be more visible. 😁

Room was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys

I needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat. If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.

I thank the receptionist who solved my problem by offering a room replacement ! However, the household woman forced customers to quit the room (when you can go out until 12:00, not 11:20) was less appreciable.

The staff were very friendly and willing to help. The girl at the reception took the time to guide us and explain to us about the tours of the area and the main things to see. The small room, but was clean. The breakfast is very good and is very comfortable.

Great and survivable hostess