The front desk person was pleasant and changed our room when I requested a different room. But there was only one person runnign the desk, calls, and requests. The rooms were small and not updated.
Friendly customer service checkin, good location next to lake and able see sunrise/ sunset and Aurora light. Only suggestion is the sliding screen door is unlockable, feel a bit unsafe in middle of night have slide screen open for fresh air in bed sleep if stay at ground level balcony room.
Nice Hotel, quiet no noise and comfortable room and close to the Anchorage Airport. Free shuttle pick up from the airport too. I would stay here again.
Nothing to complain of except the room temperature is cold set 66 degree, even I turn it to heat with 80 degree, the machine still blow cool air. I did ask the receptionist see if they can solve the issue on second day. The room temperature still cold stay with 66 degree and cold air blow from the machine on the last night for my stay. I weak up so many time due to cold room
The inn provides pick up from the train station which is really helpful. There is limited Lyft drivers so it is hard to get Lyft rides. We only stayed a day and it was raining heavily so we did not explore too much.
Super close to the airport, the room was very cozy and woman at the front desk was really kind and nice. Such a great option if you are visiting Juneau.
The hotel is in the city with few homeless passing hotel but it is not gated. Will not suggest to take rooms on ground floor but second floor with locked entrance for safety. All the rooms are renovated differently and clean enough. Rooms on the second floor are quiet.
GGuest UserBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
GGuest UserThe accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.
SShenIt is a very economical hotel in the local area. Others are generally around 200 US dollars. This hotel is about 100 US dollars. The hotel environment and facilities are a bit old, but the old hotel rooms are also larger. In general, it's not a very good hotel, but it's still acceptable for the price, it's 6 points. If the location is 2-3 bus stops from the city center, it is not too bad. I didn't take many pictures of the hotel. Just put a few pictures to make up the number.
MMui 555Good location, better price than other hotels in this area which is quite expensive
The room has no air condition, the heater is not working
No refrigerator, no microwave, no hot water kettle, just sleep
The glass in the room is not clean, the pillowcase has stains, need to change before use
AAnonymous UserLocated between the airport and the city center, it's not very convenient to go out without a taxi if you're not driving. However, there are fast food restaurants and a movie theater nearby, which is convenient.
The front desk staff were exceptionally nice and quickly resolved any issues we had. They also have lemonade dispensers on the first floor, which is a nice touch. Overall, the environment is pleasant, and the staff are excellent.
GGuest UserThis was a great hotel to stay at! It had a walking trail on property leading to Bishop Beach. I spend days and hours walking along the beach. The large suite itself had a kitchen which made it convenient to eat at the hotel. It is right across the street from a grocery store and an easy walk to many restaurants. I'd stay here again in my next trip to Homer, Alaska!
GGuest UserFriendly customer service checkin, good location next to lake and able see sunrise/ sunset and Aurora light. Only suggestion is the sliding screen door is unlockable, feel a bit unsafe in middle of night have slide screen open for fresh air in bed sleep if stay at ground level balcony room.
LLiangjiyouyouThe accommodation conditions are acceptable, the space is relatively spacious, and the beds are comfortable. The facilities are outdated, the breakfast variety is limited, and paper cups of milk are not replenished in time. The overall experience is average and the price/performance ratio is not good
AAnonymous UserThe room is small, but equipped with everything, including a refrigerator and a full kitchen in the lobby. The parking lot is large and free. Good service attitude. An inn decorated with local characteristics and very close to the airport
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