Hotel 2-Star di Alaska, United States

Booked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed. Rooms are warm and bathrooms is clean.

The accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.

My stay at Ingra house has been nothing short of amazing. Shout outs to Nate, Max and Matt.. They were always there to answer my questions about the area and made me feel welcomed with their joyful and friendly personality.if I ever return to Alaska, I will definitely want to stay there again!

The hotel provides a free airport shuttle, which can need some time but provides great value given the distance from airport to town. American style breakfast was ok. Room was a bit overheating but they had heater and AC in rooms so that was ok. Also pool with rather cold water and gym as valuable addons. Service was good.

Advantages: 1 The bed is larger than two 1.5cm beds 2. The room is spacious and relatively new, it should be renovated in 2022 3. There is free breakfast, the water dispenser provides hot and cold water, there is a canteen selling instant noodles, and there is a microwave in the room 4 .Free pick-up and drop-off services to the airport and train station. The train station is very close, and the ticket exchange is very fast. It is enough to arrive half an hour in advance. I think it is no problem to arrive 15 minutes in advance. Disadvantages 1. It is a 15-minute walk from the center of the town. There are several hotels in the center which are more convenient. 2. It is close to the train. It's a bit noisy on that side of the station, with trains honking every hour, even at night.

Although the facilities were a bit old, the room was large, simple, and clean. It also included breakfast and a waffle maker. The staff at the front desk were very friendly. It was great value for money, and I would definitely stay there again if I came back.

The room was really cozy and the bed was comfortable (not super soft, which I prefer). The host was also very nice; they let us store our luggage before check-in and relax in the living room, and even allowed us to check in early as soon as a room was ready. The breakfast was simple but delicious. My only minor complaint is that we had a lot of luggage, and since our room was on the second floor without an elevator, it was a bit inconvenient.

Good location, better price than other hotels in this area which is quite expensive The room has no air condition, the heater is not working No refrigerator, no microwave, no hot water kettle, just sleep The glass in the room is not clean, the pillowcase has stains, need to change before use

Located between the airport and the city center, it's not very convenient to go out without a taxi if you're not driving. However, there are fast food restaurants and a movie theater nearby, which is convenient. The front desk staff were exceptionally nice and quickly resolved any issues we had. They also have lemonade dispensers on the first floor, which is a nice touch. Overall, the environment is pleasant, and the staff are excellent.