Hotel 4-Star di Liaoning, China

The hotel was very clean and conveniently located. What truly touched us was that we had booked a king-sized bed room, but upon arrival, they saw we were a family of three and upgraded us to a family room. The service was absolutely wonderful! I highly recommend it to anyone visiting Jinzhou; you should definitely stay here.

Staying in Shenyang for a few days, I chose the Northeast Asia Hotel, and it left a very good impression on me. The overall decor is simple yet grand, and the public areas are kept neat and organized. The guest rooms are well-maintained, with all facilities functioning properly and no signs of aging or malfunction. The bathroom has a wet and dry separation, keeping the floor dry, and the cleaning was very thorough. The bedding was clean and comfortable, allowing for a full rest after a long day. The hotel's location is excellent, convenient for both city sightseeing and business commutes. The staff were patient and communicative when issues arose, providing a pleasant service experience. With all sorts of dining, entertainment, and shopping options nearby, life here is incredibly convenient. This hotel is highly recommended whether you're traveling for leisure or staying temporarily for business.

The room is spacious and well-designed. The ground-floor room comes with a lovely private courtyard where you can sit or lie down, facing the sea which is just 100 meters away – truly a perfect 'staring-at-the-sea' room. You can even walk directly from your courtyard in your bikini to go beachcombing or swimming. There are plenty of complimentary snacks in the room. All in all, I'll definitely be staying here again on my next visit.

The hotel's location is excellent, very close to the train station, making travel convenient. The surrounding area has a full range of amenities, making daily dining, living, and shopping easy. The front desk service is professional and enthusiastic, and check-in and check-out are efficient and smooth. Special thanks to the Front Office Manager and the front desk staff for their thoughtful and meticulous service, prompt responses, and patient assistance in resolving any issues, which made for a very comfortable stay. The guest rooms are clean and tidy, with excellent hygiene, comfortable bedding, and quiet, providing a high level of comfort. The dining options are good, with a rich variety of dishes and delicious flavors, making for a great dining experience.

Traveling alone to a foreign place can be exhausting and lonely, but at Atour Hotel, I was deeply touched by the incredibly kind and gentle service from the front desk staff. It was truly the most memorable and moving warm moment of my trip. After a long journey, I rushed through check-in. It was only later that I suddenly realized I had lost a precious souvenir charm – a priceless keepsake carrying cherished family memories. In that moment, panic and anxiety washed over me. The feeling of helplessness in a strange city instantly overwhelmed me, so I approached the front desk, hoping they might be able to help. To my surprise, the staff member, Qiruo, showed not a hint of perfunctoriness or carelessness. She gently and patiently calmed my distressed emotions, softly reassuring me not to worry. Her kind words instantly soothed my inner turmoil. Following that, she was incredibly thorough and responsible, meticulously tracing my route. She proactively reviewed the CCTV footage from the lobby's public areas, repeatedly and carefully checking everything. She immediately contacted the cleaning and patrol staff to assist in the search, doing everything she could to help me find my lost item. Even in the middle of the night, when she could have been sleeping, she dedicated that time to helping me. She was like a good friend by my side! During the long wait, she stayed by my side, constantly reassuring me, offering warm water to ease my anxiety, and patiently listening to my concerns. She was gentle, meticulous, and incredibly dedicated throughout, never showing any impatience despite the trivial nature of the matter. Persistence paid off, and thanks to her tireless efforts, my precious charm was finally found. When the item was recovered, my heart was filled with emotion and gratitude. Afterward, she even thoughtfully reminded me to take good care of my belongings when traveling, a gentle detail that touched me deeply. In a cold and unfamiliar journey, the most precious thing isn't a perfect environment, but this genuine warmth and kindness from the heart. Atour's service is never just a mechanical process; it's a heartfelt empathy and a sincere, warm commitment to treating people well. A seemingly ordinary job, yet through the purest kindness, it warms the hearts of every traveler. This unexpected warmth dispelled all my travel fatigue and allowed me to truly understand Atour's unique human touch. From now on, I will always choose Atour for my travels, and I hope to always pass on this kindness and beauty!

Let's start with the positives: **Excellent Location:** The hotel boasts a prime location in the heart of Shenyang, surrounded by popular 'influencer' spots. The Imperial Palace and Marshal Zhang's Mansion are within walking distance, and it's situated right on Middle Street Pedestrian Street. Transportation is convenient. Downstairs, Wang Houyuan Dumplings are delicious, and the Qianlima BBQ across the street is also highly recommended; you should try their chicken racks too. It's incredibly convenient for getting around and dining. However, I wouldn't recommend the Xiaohuyan Morning Market or the Caitadian Night Market nearby; they're overpriced, the food is mediocre, very commercialized, and rarely frequented by locals. **Good Sleep Experience:** The soundproofing in the rooms is quite good, and the bedding is clean and comfortable, ensuring a high-quality rest. **Prompt Service Response:** When issues like a clogged floor drain arose, the hotel manager was patient and resolved them promptly. On the morning of the 24th, while dining at the buffet restaurant, I noticed obvious stains on the edge of a plate (as shown in the picture). A male waiter saw it and reacted quickly, immediately taking the plate away. His actions were timely and appropriate, which is commendable. He immediately informed a female waitress on site about the issue. However, it was disappointing that the female waitress responded, 'So many people eat at the buffet every day; it's impossible to check every plate.' Now for the negatives: **Severely Outdated Hardware:** The room furnishings are old-fashioned and stained, the clothes hanger was broken, and the room door sagged, making it difficult to open and close. The carpet had large areas of old stains, which looked quite bad. After I reported this to Ctrip, the platform was very helpful in coordinating a solution. The hotel manager was patient and proactively offered a room upgrade. Ultimately, we declined the upgrade and opted for free breakfast instead, but the hotel's attitude towards resolving the issue is commendable. (Although, when communicating with the manager, I overheard a female waitress next to her quietly questioning if I was 'looking for trouble,' which made me feel a bit uncomfortable. I was simply providing honest feedback.) **Poor Attention to Hygiene Details:** The floor drain in the shower was clogged, leading to standing water. Also, as mentioned, there were obvious stains on a plate during breakfast on the 24th. **Management Awareness Needs Improvement:** Regarding the cutlery hygiene issue, the on-site female waitress explained it away by saying 'there are too many people to check individually.' This reveals a lack of standardized procedures and treats an objective difficulty as an excuse for a management oversight. Finally, I'd like to say that while this stay wasn't perfect, Ramada, as an established four-star hotel, generally has good service and staff quality. However, it definitely needs some reforms. The hotel occupies an excellent location, but the current hardware completely fails to live up to its 'four-star' rating and 'prime location' value. I recommend considering phased renovations (for example, renovating one floor at a time and then progressing through the others). Although this would result in a short-term loss of revenue, in the long run, improving the hardware to recover ratings and reputation would yield a far greater return than simply 'resting on its laurels' as it is now.

My main purpose for this trip to Dalian was to watch a match at the Suoyuwan Stadium, so I chose the Novotel Dalian Zhongshan Square. From my hotel room, I could see the entire stadium in the distance. The hotel rooms are located on floors 30 and above. There are a few smaller hotels on floors below 30. Although they share the same building, they don't affect each other! The elevators are shared with the Meilun Hotel, but the Meilun's lobby is on the 58th floor, so again, no mutual impact! **Facilities:** I booked a standard twin room on the 35th floor. The room was spacious and bright, with complete facilities. The shower, in particular, had excellent water pressure. The bedding and linens were clean and hygienic, which I was most satisfied with 👍👍. The soundproofing in the room was also good, ensuring a quiet and peaceful sleep. **Environment:** The hotel boasts a superior location in the city center, making it convenient for dining and shopping. Downstairs, several seafood stalls are quite famous locally, and the food is indeed delicious. The Times Square next door offers various luxury brands, perfect for a stroll after dinner. **Service:** As for the hotel's breakfast, the variety was rich and the quality was excellent. The staff were warm and attentive, efficiently replenishing food and clearing plates, demonstrating a high level of professionalism 👍👍. In summary, my stay was a great experience. I will definitely choose Novotel again on my next visit and highly recommend it to friends visiting Dalian!

The hotel rooms are spotless, and the hygiene inspection was incredibly thorough. The entertainment facilities, especially the swimming pool, are beautiful. The meals are delicious, and the staff are all very friendly. Breakfast is served from 7 AM to 11 AM, which is a really long and convenient window. The hotel's location is excellent for transportation, very close to the subway station – just a few minutes' walk. There are also several parking lots available at the hotel, which is a great plus. Highly recommended!

Great location, less than a 10-minute walk from the train station, with plenty of dining options nearby. The hotel is clean and the facilities are convenient, including a laundry room on the first floor. The room size and amenities were also satisfactory.

I stayed in Dalian for three nights and chose Qing Song Ya Ju, which is right by Xinghai Square. It's only a few dozen meters from the sea, and Xinghai Square is a 10-minute walk away. The location is absolutely fantastic! 👍 I stayed in the Yuzhou room, and the view from the window overlooked the main section of Xinghai Bridge. When the lights came on, the scenery was incredibly beautiful. If you want a great view of the bridge, this is the room to pick. The hotel has been open for two years, and I was surprised by how spacious and clean the room was. As a picky Virgo, I can confirm the cleanliness was top-notch; my fellow clean-freak friends can book with confidence! 🥳 Finally, I have to mention the concierge. He was super thoughtful; seeing that we were hot and tired after exploring all evening, he even brought us ice-cold beers 🍻 – so nice!