Hotel 2-Star di Connecticut, United States

Excellent service. Shelley was a great help. She has excellent customer service. Goes out her way for guest. Has a nice smile when she talks to customers.

We had a few issues but they took care of it I would recommend tripped.com for many new customers it is a great booking site and overall we were extremely happy with our stay and how you guys handled the few little issues we had

I would say you get what you pay for but that wouldn't be true, I paid to much for what I got. they didn't forget to tell me about the $200 cleaning fee if the catch you smoking in the Room but as soon as you open the room door it smells like a wet ashtray. the bathrooms are wa to small im on crutches and it was almost impossible to **** and shower.

I would travel and stay here but not for the ****** 😭 the area was quiet and friendly service

Stayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.

The price is great! They are fully staffed and courtesy. They have a pool and the lobby is very clean. However, in all honesty, there needs to be a day of DEEP CLEANING. Spiderwebs and dusty walls and stair case. Stained window curtains and bed sheets. Bathroom vents revealed other room arguing very clearly. And the stained towels I really did not like! Luckily I keep face clothes & towels with me. And even pillows and blankets to throw on top of theirs. Oh and I really disliked the “hot” breakfast thru offer. Only thing hot is one waffle maker for entire hotel. No eggs. Only protein was protein peanut butter bars & that’s not good protein and some ppl allergic to nuts. No dairy free options if I recall for the cereal. And only orange juice no other juice alternatives. Just very basic but overall I would give 3 1/2 stars bc it could be worse. I am more concerned more so with the cleanliness of the everywhere outside the lobby, sheets & towels can be replaced.

Visited the area to attend a graduation ceremony at New Haven. This I was told is a brand new hotel so everything was top of the line - both facilities and services… Their breakfast is generous with a reasonable variety of morning meals .. my fav was the waffle and the fresh fruits. The room was very clean spacious and quiet. Staff are friendly and very professional..Because I needed to go to the city center on a daily bases, I was offered free rides via their accommodating clean shuttle van driven by very respectful and highly professional drivers. I stayed 6 nights and very much enjoyed my stay .. Toward the end of my stay I discovered that there are nice venues to explore directly next or near the hotel. i.e. a cinema complex, Olive Garden restaurant, Barnes and Nobles bookstore, Target, Chic Fillet and many more. Will certainly try it again if I ever come back to New Haven. Thanks to all of the Team, I sure did have a great experience!

this day is always awesome here at Extended Stay I wouldn't recommend any other hotel in this area other than the extended stay there on top of their cleanliness as well as their maintenance and they are also extremely considerate and professional they go out of their way to help you in any way possible if need be I myself have seen other people come in to check in and ask if they could be told we're a good restaurant is or what's the place best place to go for a drink and I have seen them go out of their way and not only handing out menus but also giving names and phone numbers of places that they recommend they try to make your stay more than comfortable and it shows in every way it's a little tucked away up on top of the hill behind 390 flats but it also has an excellent view very pretty and not too far tucked away where you can't reach everything it's just enough for now with my situation I call it my home very proudly

Great place to stay would really recommend it. There’s always something to do plenty of places to eat and if you have a dog, they love dogs.