Hotel 4-Star di Connecticut, United States

I didn't realize there was no surface lots and I'd have to pay $25/day for parking. I might have missed that in the description so that's not really an issue. We were given a room on the top floor, in practically the farthest corner away from the elevator which was quiet, but far away from the rest of my daughter's teammates who were staying on lower floors. We dropped our stuff and went right to the pool. There were only 4 chairs and no towels left so we had to go searching for them and most of our stuff got wet sitting on the floor so that was frustrating. The signs on each floor say ”ice and vending” but the floors I checked had ice machines only and I had to resort to paying $4.00 for a can of orange soda at the bar for my daughter. The store in the hotel was closed, though I'm not sure if it would've been cheaper. After swimming and hanging out in the spacious lobby, we returned to our room to realize it wasn't very clean but it was time for my daughter to shower and go to bed since she had a gymnastics meet at 7:45 am. I took pictures of the hair tie in the sink, the bug on the bathroom floor, the hair on the vanity and floor, the stains on the bed skirt, etc. Kind of disappointed bc I usually stay at Marriott hotels for work and never have these issues. The coffee shop in the lobby was quick the next morning though which was good since we had to get up so early.

I was moved from the 4th floor to the 17th floor because the noise on the 4th floor was like a resonant air conditioning duct, and even turning off the AC didn't help. It made my heart race; it was extremely uncomfortable. Actually, I could hear it when checking in on the ground floor, but it was exceptionally noisy on the 4th floor, a low-frequency type of noise. After moving to the 17th floor, the noise was from outside, and I couldn't believe it was as noisy as sleeping on the street. The hotel service was good, but the hardware issues can't be changed. If you are sensitive to noise, this hotel is not suitable for you. The rooftop dining environment is very good, and there are plenty of restaurants nearby, but the city's public safety is just average, so it's advisable not to go out at night.

I used to live in Stamford. I chose this hotel-style apartment for the tour. I walked to restaurants and shopping malls. The security was very good. The opposite was the police station. The room is large and there is a kitchen living room where you can cook. The breakfast at the hotel is just a light breakfast, only milk coffee, donuts and cereals.

I like this hotel very much. It is next to Yale University, with a great location and is very safe. The elderly receptionist who greeted us in the evening was very attentive and considerate, and the service was very good. It left us with a very good first impression of this city. The decoration is modern and stylish.

This hotel is really nice and clean. Its design is wonderful. The hotel service team is really nice and friendly. Also, if you arrive at the Train station, you could call their free shuttle service (it is operated by 15:00). The hotel lounge is wide and very cozy. We regret staying only one night at the New Heaven. It is really a recommendable hotel!!!!!!!!!!!!!!!!!!!!!! The room is also awesome. You can enjoy the harbor view in your cozy room!!! If I return to travel New Heaven, I will definitely choose this hotel.

The surrounding environment of the hotel is very good. There are churches and other places to go around. It is within walking distance of the railway station and supermarket. There are also restaurants nearby, and it is not far from New Haven and New York.

This hotel is very special. The lobby is a bookstore from the English period. It is very cozy and has no commercial flavor. The guests here are also very polite. They come and go quietly or sit there to read. The room is very large, decorated in the French style of the English colonial period, with elegant blue tones. The bathroom is surprisingly large, and the kettle for boiling water is also very unique. I totally recommend friends to stay and experience it. Next to it is the Art Gallery and Yale U, which are within walking distance. Love it!

We have stayed in this hotel several times, all for the convenience of students taking exams. The hotel is not bad, the service attitude of the front desk staff is very good, and the room facilities are also good.

Breakfast is a bit simpler, the shower water is small, not hot enough, too tired, waiting for a long time without hot water, I slept, the next morning tossed for nearly two hours, the water can take a bath. The hotel is very Nice, and the breakfast coupon is presented as compensation for the shower. Probably because of the renovation, the last time I stayed in the swimming pool was under renovation.

Excellent stay! The hotel was clean, modern, and had great amenities. Staff were friendly and helpful. The room was spacious with a comfortable bed. Perfect location—close to attractions and dining. Breakfast was delicious with good variety. Would definitely stay here again and recommend to others. 5/5 stars!”