Hotel 5-Star di Karnataka, India

We recently stayed at Taj Yeshwantpur, Bengaluru to celebrate my mother's birthday. Overall, it was a pleasant stay, and there were several things the hotel did well. The check-in process was smooth, the reception staff were courteous, and we genuinely appreciated the effort the team put into decorating the room with balloons and a cake for my mother's birthday and upgrading us to a higher floor. That thoughtful gesture made the celebration special. However, what stood out was that many of the small details expected from a luxury brand like Taj were missing. Luxury hospitality is often defined by consistency in the little things. While walking through the corridors, several staff members passed by without even a smile or a simple greeting. It may seem minor, but these small interactions are what create a warm and welcoming atmosphere. At other luxury hotels such as Oberoi or St. Regis, the staff consistently make you feel like a valued guest throughout your stay. Unfortunately, we didn't get that feeling here. There were also several oversights with the room setup. The room was booked for three guests, yet only two pairs of slippers, two toothbrushes, and one bathrobe were provided. We had to call housekeeping for additional amenities. Again, it's a small detail, but these are the small things that guests naturally expect at this level of hospitality. The Locker rooms just had towels with no bath robes and slippers. Clearly it's cost cutting and any experienced traveller would feel that. Breakfast was not up to the mark as well. I usually start my morning with soup, which is commonly available at many luxury hotel breakfast buffets. When I politely asked if soup was available, the response was simply, ”We don't serve soup here,” rather than offering a warm or helpful alternative. None of these issues individually ruined our stay. In fact, the birthday arrangement and reception experience were genuinely appreciated. But when you're staying at a property carrying the Taj name, it's the attention to detail that makes the experience exceptional. Those details were unfortunately missing throughout our stay. I hope this feedback is taken constructively because the foundation is clearly there. With better attention to small touches and more consistent guest interaction from the staff, the overall experience would better reflect the luxury reputation that Taj is known for.

We had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.

It's a great place to stay. With complete hygiene and professional staff. I had been staying in this hotel from last 5 years. Amazing place

The hotel is located in a coffee and pepper plantation. The environment is very quiet and beautiful. Some villa buildings have been built around the central lake. There are 3 restaurants in the hotel, 2 of which are open-air and ventilated on all sides, making it a bit cool at night. Dinner starts at 20:00. There are free guided tours of the plantation at 17:30 every day, and I learned a lot. Unfortunately, there are more mosquitoes after 16:00, and visiting the park at 17:30 gives mosquitoes a good meal. If you visit the park earlier in the morning or afternoon, you can avoid the mosquito problem. The room hardware is okay, but the design of the bathroom and toilet is very unreasonable. You have to go through the shower room to enter the toilet. After taking a shower, water leaked into the toilet floor and it was very slippery. If the shower room and toilet doors are separated side by side, it will be solved. question. Hygiene is okay, the pillow space cotton is relatively cheap and does not match the hotel price level.

I had a truly memorable stay at ITC Windsor. From the moment I arrived, the hospitality was top-notch. The room was beautifully decorated, making the experience feel extra special and personalized. Every member of the guest services team was warm, professional, and attentive throughout my stay. A special mention to Sameera Shiek, who went above and beyond to ensure every requirement of mine was taken care of with genuine care and efficiency. Her dedication and attention to detail made a lasting impression. It’s rare to come across such exceptional service, and she truly stood out. Overall, a luxurious and comfortable experience. I highly recommend ITC Windsor to anyone looking for a refined and welcoming stay in the city.

Very central location nearby to MG Road, with good security that checks every vehicle entering the Hotel. There is also bag check at the entrance for safety. Rooms are quite large and comfortable and amenities are very decent with a large Gym, pool, and 3 restaurants to choose from (Indian, Asian, and Italian). Breakfast spread was also delicious and included in my stay. Concierge service is good as they are able to arrange airport transfer and vehicle local transfer from hotel to office and back fairly quickly. The only downside is the wifi login was unable to work and we had to get the 24hour one time code to use the wifi everyday. Inconvenient as we need the wifi to clear some work.

The rating does not guarantee the real situation, very disappointing to get a room not in accordance with the photo, the toilet door also needs to be repaired so that when bathing water does not make floods, the room door is damaged, the refrigerator must ask, the room phone does not work, the child's play ground area is very dirty and a lot of mosquitoes .

It's about a 10-minute drive from major tourist attractions like Mysore Palace and close to Mysore's affluent Gokulam neighborhood. Disappointing aspects include the lack of towels provided during my one-night stay, the limited Western breakfast options, and the poor quality of the kids' zone. I was satisfied with the location, cleanliness, and service. The price was half the price I paid when I booked just before my trip compared to a month ago, so I canceled free on Trip.com and rebooked.

The staff came pick us up at the airport with nameplate and happy smile at midnight. Despite the 5 minutes ride to the hotel, he introduced Bangalore to us enthusiastically then saw him again at breakfast time. Very hardworking staff!.

Booked this for a friend who was travelling with us. He was very happy with the room and the service facilities. Smooth check-in and check-out. Sumptuous breakfast spread. Good value for money. No complaints whatsoever. Would not hesitate to recommend.