Hotel 5-Star di Hiroshima Prefecture, Japan

our original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint! service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10] room : size was alright for the price, very clean [10/10] location : amazing, located within walking distance of hiroshima station [10/10] cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10] miku & I enjoyed our stay! ありがとうございます！

The location is incredibly convenient. The airport shuttle is right downstairs, and you can directly access the JR and Shinkansen stations from the second floor. Shopping and getting around are super easy. The hotel service is excellent. They have a happy hour every night from 5-7 PM with half-price drinks, and you can even order sushi and tempura at reasonable prices. I'll definitely stay here again next time.

Everything you’d expect from a very modern Hilton. Clean, very international feel, large. Good amenities. The room was excellent with an American meets Japanese feel. Location is really convenient. Knocked them down as there was a bit of a hard sell of an upgrade at check-in but checkout and the car park/ taxi concierge were excellent. We didn’t go to breakfast but there was a huge amount of people heading that way.

The location of Granvia is always the best. It's right outside the South Exit of the JR station, so you don't even need to leave the station, making it convenient to go anywhere. The hygiene is excellent and very clean, with a separate shower and toilet. Most amenities are provided, but bath salts are not. The lack of a laundry room is a bit inconvenient. The staff speak English and are friendly. However, the room is quite small. For a double room, two people might struggle to fully open their luggage.

The hotel offers aesthetically impressive rooms that match the pictures, with the breathtaking view surpassing all expectations in person. The staff also provided excellent service in accommodating food intolerances. Unfortunately, the culinary experience was disappointing; the food was too mild and underwhelming for the price paid. Furthermore, the Onsen facility was inadequate: it lacked variety with only 2 warm pools and a steam sauna, offered no varying water temperatures (and the cold plunge pool was not cold enough). Additionally, the desired peaceful atmosphere was disrupted by having more of a socializing gathering in the onsen, which lowered the overall impression and value of the wellness area. In summary: excellent rooms but we would have expected more value for money regarding the food and spa.

The stay experience is very enjoyable, the hotel location is very good, the sea is outside the window, sitting in the house and enjoying the invincible scenery, the main street is downstairs, the Japanese cuisine for dinner is very amazing, the service is very thoughtful. The room is spacious and beautiful, the hot spring is on the top floor with the hot spring to see the beautiful scenery, the most beautiful holiday.

This is the second closest hotel to the station, with Daiwa being the first. The downside of being so close is the noise from passing trains. The overall soundproofing of the hotel isn't great either; I could clearly hear the cleaning staff talking in the hallway during my afternoon nap. Also, for some reason, there were sudden, loud cracking noises in the room. At first, I thought it might be the wooden furniture expanding and contracting due to temperature changes, making a loud 'CRACK!', but then I wondered how that could be when the AC was on constantly. These noises were quite disturbing in the middle of the night. The fridge was also noisy, and so was the AC. In short, there was a mix of various noises, yet somehow they seemed to cancel each other out – quite a bizarre experience. The facilities are a bit old, but the room itself is spacious. It was clean, and the service was very good.

This is one of the best hotel we have stayed near hiroshima. Definitely worth staying and highly recommened

It was a wonderful inn. The meal and the room were good. I felt a little lonely in the bath.

This hotel is great. Hiroshima Airport called a taxi for about 1 hour. The hotel is pure Japanese style, and there are a large number of koi. The room has a private soup, dinner is outstanding, and I stayed for two nights without repeating.