Hotel 5-Star di Hiroshima Prefecture, Japan

It is located right at the train station which makes travelling seamless and worry free! My son loves the Pokémon centre which is next to the hotel. We travelled from Kansai airport in the Shinkansen to Hiroshima. There's many cafes and shopping outlets at or close to the hotel. The pillow is comfy. The amenities were stocked up daily. The only downside is the complication of the same hotel name but with an additional 'south gate' at the station. Where we stayed is called Hotel Granvia Hiroshima. Initialy we went to Hotel Granvia Hiroshima South Gate. Overall, a good experience.

The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.

The hotel's location is decent, making it easy to catch a taxi, and the 50 bus stops right outside. The facilities are comprehensive, the rooms are clean, and the soundproofing is good. The pool staff are warm and friendly, and the water quality is excellent! The front desk service was adequate, but as usual, they were quite serious with non-members. Breakfast was quite crowded, and the food quality was average.

This is my fourth time staying here, and I stayed for three days this time too. The twin room is very spacious and comfortable, and the furniture is well-designed. The high-floor view is also great. However, the service really has issues, especially with a female staff member named Akiyama. It was raining continuously during my stay, and when I went out at 11 AM, all the umbrellas were gone. She had a very bad attitude and just told me to go buy one at the convenience store, which made me really angry. Honestly, it's a management problem; they don't ask for room numbers when lending umbrellas, and no one collects them when you return.

The location of the hotel is a bit remote, but it is a good place to rest on vacation. The hotel staff is attentive. As soon as the self-driving tour arrives, the staff will push the luggage cart to greet and help. It feels very good. The welcome products are distinctive and the check-in procedures are detailed and efficient. The hotel lobby self-service bar, 24 hours coffee tea and savoury products, there is a red, white, sake test machine for experience, 10 pm more than an hour, a light supper Japanese curry rice. The public hot spring environment and quality are not lost. There are indoor and outdoor hot spring pools. The hot spring dressing room supplies are slightly less intimate and complete. The dressing room environment is narrower than expected. The hot springs are not only available for hotel guests. When visiting, they are used as noon. Many local elderly people pay to use the hot springs together. Due to too many people's relationships, it affects the experience. It is too discolored. The whole journey has only gone to a public hot spring once. Fortunately, the hotel has two paid private hot springs to choose from. The decoration style is black and white. The environment is better than the public hot spring bath area. The charge is 50 minutes as a one-time period. An appointment is required to make up for the shortcomings of the public hot spring. Four people stayed in a special room type for three days and two nights. The room was very satisfied with the horizontal decoration, comfortable and spacious, with a terrace sea view and a must-have environment. The hotel's stay package includes two meals in the morning and evening. In terms of meals, dinner only provides French dinner, high quality, unique taste, paid meal and wine selection and cost-effective, but the two-night dinner has been defaulted to French, there is no other or Japanese dinner choice, slightly lost choice and monotonous loss of color, As for the hotel's Japanese breakfast is not a buffet form, a single Japanese breakfast, no coffee bread, light and healthy taste, slightly inferior to the average Japanese hotel breakfast, this point is the most disappointing. Overall, hotel services and environment are still a must. . I hope that the restaurant will provide more choices and it will be impeccable, and it is still highly recommended ☺️☺️

Thank you for your help on the 1st anniversary. The rooms are very nice and above all, it is a nice place where the staff provide a really detailed service. Thanks to you, it was a wonderful trip. Thank you for providing us with wonderful time and space, Mr. Tsuji and Mr. Tanaka, the staff who took care of us during our stay. We stayed here to celebrate our first anniversary, and it was truly a wonderful experience. The room was absolutely beautiful, and above all, every staff member provided such attentive and thoughtful service that made our stay unforgettable. Thanks to everyone, we had a perfect trip. Special thanks to Mr. Tsuji and Mr. Tanaka for creating such a warm and memorable experience for us. I hope this message reaches them.

Facilities: The single room was a bit smaller, more compact than the twin room I also booked, but overall it was perfectly fine. Big shout out to the ice vendor! Hygiene: Everything was great, from the hotel exterior and parking lot to the interior and the room itself. Environment: The location is excellent! It was pouring rain when we went, but it only took about 20 minutes to drive to Tomonoura! Service: The front desk staff enthusiastically explained all the services, and the parking attendant was very patient in helping us find empty spots!! I'll definitely choose this place again next time I'm in Fukuyama. Fukuyama is the best place to stay if you're visiting Onomichi!

This is one of the best hotel we have stayed near hiroshima. Definitely worth staying and highly recommened

It was a wonderful inn. The meal and the room were good. I felt a little lonely in the bath.

This hotel is great. Hiroshima Airport called a taxi for about 1 hour. The hotel is pure Japanese style, and there are a large number of koi. The room has a private soup, dinner is outstanding, and I stayed for two nights without repeating.