Hotel 5-Star di Mie Prefecture, Japan

The open-air bath was amazing! The changing room, shower room, and balcony open-air bath were all connected, which was great. The air purifier and the corners of the room were a little rough, but it wasn't too bad. The staff were very helpful and polite when I checked in! There were some shops open until around 10 PM, so I could go for a walk even after relaxing at the hotel! I couldn't go this time, so I'll save it for next time. (T_T) I was shocked that the room service I ordered was cold. The room didn't have a microwave, which was a problem! The food was delicious!! There was also a snack and drink set that looked delicious! Thank you so much!

We used this hotel as a family celebration trip. The facilities were beautiful and lovely, but what really impressed us was the warm and wonderful service from the staff. Due to the earthquake in Russia, trains were stopped and we had no means of transportation, but they extended our check-out time and were very accommodating. The food was delicious, and each dish was carefully prepared. The breakfast buffet was also very satisfying, with so many options, including Japanese and Western cuisine, that we couldn't finish it all. We signed up for morning yoga, and started the morning off right in the open space surrounded by greenery on the property, listening to the birds chirping and feeling the breeze, which was a wonderful way to start the day. Next time we visit, we'd like to enjoy a cruise or something similar.

I have two feelings about this stay. 1. The photo posted by this website was a lie - the room was very different to the reality. For a start there was no in room onsen and that had been a major factor in me making this booking. I was really disappointed on arrival. 2. However it has to be said the staff are fabulous, the food excellent and everything about the place shows a tremendous attention to detail. After a lovely long soak in the Onsen available to guests and a fabulous dinner my mood was quite recovered. I would have no hesitation in recommending this hotel for someone looking for a luxurious retreat and plan to return myself.

Truly most stunning architecture. We chose a “Villa” that’s stone n wood. We love the attention to detail of everything in the room. I was so relaxed I fell asleep on the sofa n missed the heavenly bed w/the fluffiest duvet on Earth. We love the eel kaiseki dinner which was so delicious. The best part was going to their sister property Aqua Ignis which is a huge hotel w/many outdoor onsens. The H Confectionary cake sweets shop was out of the world! I got some chocolate balls w/cream inside, too yummy for words. Also had a great massage in the spa by the kindest n most passionate masseuse Doy. We’ll go back n stay there soon

This hotel offers an excellent overall experience. The hot spring facilities were a pleasant surprise; the water quality and environment were both comfortable and incredibly relaxing. The staff were friendly, courteous, and very responsive and attentive, making us feel well taken care of. It's definitely worth another visit.

The hotel suite is 100m2 and is huge . Our suite was with 3 futons, perfect for 3 gentlemen. The huge bathroom was well supplied with the nicest cosmetic amenities and fluffy towels. Everything in the refrigerator was free, even wines. However we did not consume any. The Club lounge on the fifth floor was already well supplied with all kinds of snacks, beverages and wines, open from morning to late night. We had a Japanese breakfast on day and a western breakfast on the second day. Both were excellent.

As expected from a hotel with such history and tradition, it's truly wonderful. The service is, of course, excellent, and the French dinner was superb. Breakfast is a buffet, and it can feel a bit rushed due to the crowds, but there's plenty to enjoy. The onsen (bath) is a bit of a walk, but it's very good. I was surprised by how many foreigners there were, and it was interesting to see them all wearing yukata and seemingly accustomed to the onsen experience. The photo is of Toba Bay, visible from my room.

This was my first Aman experience with my mom. We departed from Tokyo and it was pretty smooth. The hotel provided pick-up and drop-off. I highly recommend booking a half-day pearl diving experience and Ama hut with the hotel. The hot spring and infinity pool were also super perfect. The service was even better. I also encountered a lot of wild bayberry trees growing in the hotel while riding my bike. They were pollution-free and pesticide-free. I had a lot of fun picking them with my mom! It was a very unforgettable two nights. I loved staying there. There happened to be fireworks on the two days I stayed. I was so happy.

The hotel is well maintained. The room is probably the largest I've stayed in Japan. You can see the beautiful view of Ago Bay when you enter the room. The staff are very friendly and speak good English. At the same time, the hotel has a car to pick up to the other main building at any time. The sky garden has a check-in point for the 2016 G7 Summit, and the scenery is no less beautiful than the view from the Yokoyama Observatory. The breakfast is rich, with Western buffet and Japanese set meals to choose from, and the taste is very good. There is a scheduled shuttle bus from Kashikojima Station to the hotel. If you are late, you can also call the hotel to pick you up at the station. The service is really considerate. It is difficult to find a restaurant open after 5 o'clock near Kashikojima Station. It is recommended to make a reservation for dinner at the hotel. I will stay here again if I have the chance~

This hotel offers a free shuttle service to/from Ugata Station. The rooms are comfortable and the service is warm and attentive! The breakfast spread is also extensive. I suggest the hotel post the specific station for the shuttle service on their website so guests know beforehand (we only found out which station to go to for the shuttle after emailing the hotel).