Hotel 5-Star di Mie Prefecture, Japan

The hotel is located on a mountain with beautiful scenery. However, the facilities are spread out across different areas of the mountain. In particular, the restaurants are mostly located downhill, and guests need to walk long distances using stairs or escalators. This layout is not very suitable for elderly guests or families with young children. The male staff member who handled our check-in was clearly unprofessional. He was unable to answer basic questions or properly introduce the hotel facilities. Our booking included both breakfast and dinner, but when we asked which restaurant we should go to for meals, he simply told us to make a reservation online. When we explained that we were unable to do so and asked for his assistance, it turned out that he did not know how to use the system himself. He also did not seek help from his colleagues, resulting in a long delay. Eventually, he told us that only one restaurant accepted walk-in guests. After making our way down to that restaurant, the staff there informed us that dinner was not included at that location. Fortunately, the restaurant staff helped us by making a phone call and discovered that the hotel had already arranged our dinner reservation at a specific restaurant in advance. This made us question whether the check-in staff had provided incorrect or careless information. The breakfast arrangements were also very disappointing. The breakfast menu listed around ten options, but almost all of the Japanese-style breakfast slots were already fully booked. We had checked in at around 5:00 p.m., which made this situation even more unreasonable. Afterward, we noticed similar complaints in other reviews regarding the hotel’s poor dining arrangements. The bathing area was visually appealing, but the amenities were very limited. There was no water dispenser, facial cleansing products, or skincare items provided—only a hair dryer. In summary, the hotel’s hardware and design are quite good and tasteful, but the service quality and overall management are extremely poor.

If you’re looking for an authentic ryokan experience with modern comfort, Shiojitei is an exceptional choice. From the moment we arrived, the warm hospitality made us feel genuinely welcomed. The staff were attentive, professional, and always ready to help, creating a level of service that truly stands out. The rooms were beautifully maintained, combining traditional Japanese elements with contemporary comfort. One of the highlights was definitely the Pearl Aurora Onsen, which was incredibly relaxing and left my skin feeling amazingly smooth. The complimentary welcome tea and cheesecake, along with the evening marshmallow roasting by the lobby, were thoughtful touches that made the stay feel extra special. Both dinner and breakfast exceeded expectations. Every course was beautifully presented, featuring fresh local ingredients and refined flavours that made each meal feel like a special occasion. Dining in a peaceful, private setting made the experience even more memorable. The hotel also offers a convenient shuttle service from Toba Station, making it easy to reach despite its tranquil location. Overall, Shiojitei perfectly balances traditional Japanese hospitality, excellent cuisine, and a relaxing atmosphere. It was one of the most memorable stays of my trip, and I would gladly return on my next visit to the Ise-Shima region.

The hotel has a great environment, and the rooms are very spacious and clean. I recommend the buffet breakfast; the selection is quite refined. The hot springs offer three different types of water, which I highly recommend trying. It's the best value for money in the area. I suggest staying here if you're driving; there is free parking.

I have two feelings about this stay. 1. The photo posted by this website was a lie - the room was very different to the reality. For a start there was no in room onsen and that had been a major factor in me making this booking. I was really disappointed on arrival. 2. However it has to be said the staff are fabulous, the food excellent and everything about the place shows a tremendous attention to detail. After a lovely long soak in the Onsen available to guests and a fabulous dinner my mood was quite recovered. I would have no hesitation in recommending this hotel for someone looking for a luxurious retreat and plan to return myself.

Truly most stunning architecture. We chose a “Villa” that’s stone n wood. We love the attention to detail of everything in the room. I was so relaxed I fell asleep on the sofa n missed the heavenly bed w/the fluffiest duvet on Earth. We love the eel kaiseki dinner which was so delicious. The best part was going to their sister property Aqua Ignis which is a huge hotel w/many outdoor onsens. The H Confectionary cake sweets shop was out of the world! I got some chocolate balls w/cream inside, too yummy for words. Also had a great massage in the spa by the kindest n most passionate masseuse Doy. We’ll go back n stay there soon

This luxury onsen ryokan, reminiscent of the Showa era, beautifully preserves its vintage charm while maintaining excellent interior conditions. I highly recommend the top-floor suite with a private hot spring; it's spacious and opulent, featuring an exclusive open-air bath with unparalleled views. The food is also superb, offering a satisfying feast of Ise lobster, wagyu beef, and giant abalone. The ryokan also boasts public hot springs, a bowling alley, karaoke, and an arcade. Next time, I'll definitely stay for at least two extra nights!

There is a shuttle bus at Kashikojima Station. Find the driver of the hotel bus. The suite will immediately notify the Toyota car to pick you up. It takes three to five minutes by car. After arriving at the hotel, you can enjoy the 5-star service. All rooms face the sea and the sun is shining. The facilities are high-end and complete with 100 square meters. The small refrigerator is all free, and there are Mikimoto skin care products. The lounge has a terrace with an excellent view, and the food and drinks prepared are also exquisite. The service here is perfect. I checked in on my birthday. When checking in, I was asked to choose whether the check-in was on my birthday anniversary. I didn't want to bother others to choose sightseeing. As a result, the staff of the French restaurant on the 5th floor sent greeting cards and beautiful desserts. The chef came to bless me kindly, gentle and decent. Please experience the hotel's cruise ship. 3,600 yen per person is very worthwhile. It takes 45 minutes to visit Ago Bay. The memorial hall of the G7 meeting is a few minutes away from the building next door, and the car can be sent there at any time. In addition to good facilities, this hotel can host high-level meetings. More importantly, there is a perfect service team here. Everything is great. Staying for one night is unsatisfactory. 11 is the commemoration of Yamazaki Toyoko's stay in ”White Tower” that I like. I recommend the French restaurant on the 5th floor, which has a better view and the dishes taste great. I had breakfast at the Japanese restaurant on the 4th floor, but the view was a little worse and the taste was a little salty.

We had a wonderful experience at this hotel and would highly recommend it. The location is excellent and offers stunning views of the area. What truly stood out was the outstanding service—the staff were consistently helpful and welcoming. Having a dedicated transfer bus to the train station was a fantastic asset, making our daily transit and sightseeing incredibly easy. A great value and a very comfortable stay!

This was my first Aman experience with my mom. We departed from Tokyo and it was pretty smooth. The hotel provided pick-up and drop-off. I highly recommend booking a half-day pearl diving experience and Ama hut with the hotel. The hot spring and infinity pool were also super perfect. The service was even better. I also encountered a lot of wild bayberry trees growing in the hotel while riding my bike. They were pollution-free and pesticide-free. I had a lot of fun picking them with my mom! It was a very unforgettable two nights. I loved staying there. There happened to be fireworks on the two days I stayed. I was so happy.

First-class service, making you feel at home everywhere. From 19:00 to 22:00, in the comfortable environment on the second floor, you can enjoy snacks, drinks and cocktails. The breakfast is quite exquisite, and the tableware and furnishings are very exquisite. There are Western and Japanese options. People can't help but be in France, looking out the window elegantly and enjoying delicious meals