Hotel 5-Star di Klaipeda county, Lithuania

A wonderful location and excellent service. Loved breakfast

For the price 370 euro per night deluxe suite, I would expect 5-star service and amenities, yet that is not what you will get. And it is a bit strange for a small hotel like this. First positives: Nice good size rooms, which looks less tacky than on photos. Good breakfast. New and nice hotel. Negative: There are no sunblinds in the second room which makes it hot and brings light early. There is no AC. How is it possible to have 5-stars without AC? For this price? Refrigerator did not work. I reported to reception - 0 impact. The spa is a joke. It is just a sauna and jacuzzi. Moreover, the staff did not even bother to fill it with water. They do not care. If you want, you can fill. In a 5-star hotel! There is nowhere to leave luggage on checkout. Even 0-star hotels have that. In general, there is nobody who can help you with baggage at all. Is it arrival or departure - looks like they do not care. It did enjoy my short stay, yet was disappointed with service.