Hotel 5-Star di Veracruz, Mexico

It is good, with good location and scenery. It has its own beach. The breakfast is great, and the swimming pool is great. The door is very big, and it should be the best hotel in the city.

1. Individual hotel front desk English is not fluent enough to affect communication. 2. Actually, I fooled me without a room when I checked in, and gave me a different room type on the first floor. After I ran to the front desk again and again, I still thought it was right. During this period, including Trip.com , the reply given by his agent to communicate was also correct. When I went to the front desk again, another staff member, no longer like the previous fool, after I repeatedly questioned, silent, default error. Then Trip.com went to verify and confirm the error. In addition, despite repeated requests, the hotel never apologized to me, including the staff who fooled me. 3. The van was set up at the concierge the day before, and the staff repeatedly confirmed and recorded the time in the workbook, but the next day I changed someone and told me that his colleague did not tell him anything about the car, which seriously delayed our trip of the day! 4. The water in the room was not put. 5. The first floor is black like the basement. Negative Ratings! ! !