Hotel 5-Star di Nayarit, Mexico

When we went, the hotel was basically dominated by a corporate event that was happening. They pretty much took over the whole hotel (pool, beach, everywhere), without officially doing a buyout. We wished the hotel would have informed us and let us know ahead of time so we wouldn’t have stayed there. It felt like a vegas party vibe. It didn’t not give a luxury hotel vibe for that reason. Had I gone another time, I would’ve enjoyed the hotel more. But from my time there this time, it felt overhyped and not worth the Michelin keys or the price point. Nothing wrong with the hotel, just felt average to me plus the Vegas corporate crowd.

We had a wonderful stay at this all-inclusive hotel. The staff were extremely friendly and helpful, and many of them spoke good English, which made communication very easy. The beach was beautiful, and we really enjoyed relaxing by the sea. The drinks were great, including tea and poolside drinks, which added to the overall experience. We also appreciated the ping-pong facilities, which were a nice extra activity during our stay. The restaurants were generally very good, with tasty food and pleasant service. Overall, it was a very enjoyable and comfortable holiday.

This was our best family vacation in years. After being locked down since March 2020, we needed to get out and live our lives again. The Conrad was perfect for that! Brand new, clean, expertly designed, we had a perfect week. The property was spotless due to the staff and ground keeping crew. The service was exceptional - there were more staff members than guests. We were never without staff to assist us. We soaked up the sun, ate, had too many pina coladas, and lived pool side for a week. Our room had a private soaking pool that we used at the end of each day. Could not have been better. The beach was unbelievably clean - the hotel staff raked it every morning. We stayed in Cancun in 2019 and could not go on the beach due to the sea****. Just the opposite in Puerto Vallarta. Everything was extremely clean. We went ATV riding, ventured into town, frequented the game room, ate at every restaurant and were never disappointed! The on-site Falconer was always entertaining. The lobby and views were beautiful. For our return to the US, a covid test was required. We were tested on site (in a hotel meeting room) the morning before our flight and had the results in 90 minutes, with the require documentation in hand in 3 hours. There were zero delays at the Puerto Vallarta airport due to the US testing requirements. Extremely easy re-entry. I can't remember a single difficulty or disappointment. Only fond memories and good times. Needless to say, we will be returning!

Very nice hotel, excellent service, I recommend it

Everything was great! It's not a huge hotel, but it's perfect for relaxing. The food was incredible!

About four stars in China.

I had a problem with the reservation, the worst service from the receptionist, he told me that he could help me, he had me waiting for the manager for more than two hours