not in the centre of Cusco but close enough, 5-10mins to main square. we left our luggage at hotel when we went to Machu Picchu and when we got back was already waiting for us in our reserved room. decent size bed/ room, bath room but small and the fan is cold in winter as it blows directly to the shower/tun. But generally good service. breakfast was also decent, although they seemed understaffed at the restaurant
Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
Apabila anda menginap di Sumaq Machu Picchu Hotel dalam Machu Picchu, anda akan di laluan tepi sungai, berdekatan dengan Tempat Suci Bersejarah Machu Picchu and 10 minutes by foot from Mata Air Panas Aguas Calientes. Hotel mewah ini terletak berdekatan dengan Dataran Manco Capac dan Putucusi.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.
Nikmati masakan Peru di Qunuq, sebuah restoran di mana anda boleh menikmati pemandangan taman, atau memilih untuk menjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam yang ditawarkan. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 5:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan sebuah bilik mesyuarat. Perkhidmatan pengambilan dari stesen kereta api disediakan tanpa dikenakan bayaran.
Selesakan diri anda di salah satu daripada 62 bilik tamu yang menampilkan stesen dok iPod dan bar mini. Televisyen LCD 32-inci dengan program kabel disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi persendirian dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan surat khabar percuma.
We had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
We had a wonderful stay in this hotel. Highly recommended!!! Top notch in service from check-in to check out. Kudos to Enrique who demonstrate an excellent service and Jesus who explain very well about the hotel and room amenities. They are always accommodating when you need help. Best location in Cusco. Will definitely book again this hotel when I come back to Cusco.
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41 ulasan
9.6/10
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AU$ 622
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Lihat Semua Hotel 5-Star di Cusco Region
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9.6/10
Amazing
GGuest UserDoesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
Ccan’tnot in the centre of Cusco but close enough, 5-10mins to main square. we left our luggage at hotel when we went to Machu Picchu and when we got back was already waiting for us in our reserved room. decent size bed/ room, bath room but small and the fan is cold in winter as it blows directly to the shower/tun. But generally good service. breakfast was also decent, although they seemed understaffed at the restaurant
HHappyfeet31We had a wonderful stay in this hotel. Highly recommended!!! Top notch in service from check-in to check out. Kudos to Enrique who demonstrate an excellent service and Jesus who explain very well about the hotel and room amenities. They are always accommodating when you need help. Best location in Cusco. Will definitely book again this hotel when I come back to Cusco.
GGuest UserWe had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
KKennyCThe team is wonderful, always feel welcome and offer their services .
The morning buffet spread offers wide variety and a great start for the day .
GGuest UserThe rooms were great. The staff was especially helpful. Not of all Gonzalo. August was also wonderful. And the server Juan Marco always helped.
GGuest UserIt is quite far from the five-star requirements, the environment is very good, the breakfast is too perfunctory, it is not convenient to get in and out of the hotel (far from Ouxingtai) to take a taxi is not very convenient
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