Hotel 5-Star di Pomeranian, Poland

The hotel is the best in Sopot with a private beach area. The hotel is old, but it is well maintained. The restaurant is great and the front desk is very friendly. The parking fee is expensive. You need to go to the front desk in advance to greet. The hotel's open-air parking lot is very hot. For the same price, you can go to the Sheraton commercial parking lot next door for more convenience.

The hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating. At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise. The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly. I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.

Fantastic location, central - huge bedroom.and bed, very comfy, pillows were terrible too thin ! Spa was new with great whirkpool, towels robes and essentials for getting ready. Free toiletries to use is a nice touch. Compulsory 10% charge even when buying a coffee which seems excessive, think gratuity should be at your discretion as some staff very attentive. Sunbeds great and free for hotel guests which is great, toilets are for everyone so it's easier and closer to go back to the hotel.

The location is very convenient. The hotel is good. They let us check out late until 14:00. When we left, they also asked if we needed to call a taxi. The only drawback is that if we call Uber, the car cannot be parked directly outside the hotel. We have to park it on the right street. I hope this can be improved. Everything else is good. All the waiters are very polite. It is a very good accommodation experience.

Hotel in good location, but is little bit to loud (noice from train line and town centre. Very nice and helpful staff. Very recomended

Этот отель просто фантастический! Он просто огромный и здесь есть всё: бассейн обычный, бассейн соляной, водные аттракционы для детей, четыре отличных сауны, фитнес зал, бильярд, боулинг, отличный ночной клуб! И что самое приятное, для гостей отеля вход везде бесплатный, что очень порадовало! Так же есть два ресторана ( ужин был просто чудесный)😋 Для тех, кто хочет поправить своё здоровье, есть целый перечень лечебных поддерживающих процедур и массажа, правда, оплачивать придётся отдельно. Обязательно буду рекомендовать всем друзьям и знакомым. И теперь я знаю, где хочу отметить свой день рождения! Спасибо большое за гостеприимство, будем рады приехать к вам снова!

Dobry hotel, obsługa pierwszej klasy, świetna strefa relaksu z jacuzzi i basenem.

Everything here was perfect! And they arranged a super huge room for me😌