Hotel 4-Star di Bavaria, Germany

A modern, comfortable, and spotless hotel conveniently located just outside the city. The rooms are quite spacious, the beds are comfortable, and the breakfast is plentiful and meets 4-star standards. Although it was just a quick one-night stay, I had a very positive impression.

I remember visiting Neuschwanstein Castle when I first came to Germany in 2006, but what attracted me deeply was the tranquil Alpine Lake at the foot of the mountain. In the following two years, I came here twice by chance, and each time I took the same route, but I never really enjoyed the slow pace here. So this 18th anniversary trip is my fourth time to Neuschwanstein Castle, and I deliberately chose to stay by the Alpine Lake at the foot of Neuschwanstein Castle! Even if it's raining today, enduring the traffic jam on the German highway, and driving 370 kilometers for four and a half hours, I must come! As expected, the hotel is in an excellent location, the room is not only spacious, but also the view is amazing: looking up at the dormer window, the Old Swan Castle on the left and the New Swan Castle on the right; turning around and looking at the big window on the other side, the Alpine Lake is outside... This is simply a fairyland scenery! I was just feeling proud when I suddenly realized that no matter how I inserted the room card, there was no electricity in the room. I immediately called the front desk to report the problem. The electrician who came to help me fix it was actually the uncle who did my valet parking. After taking apart all the panels in my closet for a long time, he discovered that there was a distribution box inside. After fiddling with it for a while, he finally fixed it. Then he discovered that there were no slippers, bathrobes, or water in the room, so he hurried back to restock them. Before he finished his work here, he looked up and saw a huge live spider on the ceiling... Fortunately, the uncle was very quick and quick and fixed everything quickly. I couldn't help but whisper to him: It feels like you are the only employee in your hotel, and you are working so hard! He also shook his head helplessly and said: It is indeed a National Day and we are short of staff... I am really curious about how the overtime pay is calculated for working overtime on the National Day, hahahahaha

Staying at this hotel while visiting Neuschwanstein Castle in Füssen was a great choice. The hotel is well-equipped, and the rooms are spacious, basically having everything you need except for disposable toiletries. The breakfast selection was extensive. The staff, especially the front desk receptionists, were incredibly warm and welcoming. Even though we drove, the hotel provided free public transport tickets and proactively offered a map. My only minor complaint is that the hotel's promotional image uses a picture resembling Neuschwanstein Castle's exterior, which could be misleading, making people think it's the hotel's facade. However, overall, this hotel is an excellent option when coming to Neuschwanstein.

The German hotel acquired by Huazhu Group The hardware is almost five-star standard, no doubt about it. The breakfast is also very plentiful and perfect. Free parking is available nearby. The only problem is the front desk staff is incompetent. They desperately need training. I contacted them multiple times beforehand to request five twin beds, but when I arrived they said there were only three, leaving me with nothing. After half an hour of haggling, they said there was a disabled twin bed on the ground floor. Finally, they resolved the issue. Otherwise, I would have given it a zero. Thankfully, the ground floor has a high ceiling, which is a plus.

The staff were really friendly. The hotel is clean and tidy and had all the amenities we required.

A bit old hotel for such price, but is fine, later I found good alternatives. Location is great, right near the subway, room is fine, NO HOT WATER in the morning, so hard to take a shower, it’s cold.

The hotel's overall hardware facilities are quite good. It's an apartment-style hotel, perfect for cooking your own meals, and each floor has different themed activity areas. I happened to check in during Oktoberfest, and they offered a complimentary beer, which I didn't drink because I was in a hurry to meet friends for dinner. BUT! And remember this BUT! 1. I think it's a ridiculous clause that they charge you a week in advance and then you can't cancel. Why can't I cancel a week beforehand? It's just incomprehensible. 2. Room 430 needs some serious repairs. First, the exhaust fan above the kitchen kept making a constant noise. Then, the door itself started making a wind-like sound. I went to the front desk every day to report it. On the first night, they told me to take out the key card and it would stop. And yes, it stopped, but am I supposed to not turn on the lights? Not charge my devices? On the second day, a technician came and fixed the kitchen exhaust fan; it stopped making noise when the kitchen light was off. However, the room door continued to make that wind-like noise intermittently. And the kitchen fridge sounded like a tractor – so noisy! I'm someone who absolutely hates noise, and hotels in Europe are generally quite quiet. This is truly the first time I've encountered a hotel room where everything makes a noise. Of course, I want to commend Trip.com here. After I complained, they negotiated with the hotel, and the hotel offered a complimentary day's breakfast (the breakfast was just okay, but a plus was the Munich white sausage). Trip.com also handled my request very professionally. However, this hotel is truly a mixed bag. I stayed for 7 days, and on the second to last day, the fire alarm went off. It was already very cold in Munich at that time, and we had to wait outside for about half an hour before we could go back in. They really need to check their equipment! On the plus side, there's a REWE supermarket and a ROSSMANN downstairs, and the S5 and U5 lines are right next door, which is quite convenient.

Very satisfied with the accommodation experience, the hotel is located in the center of the city, but very quiet. Because it is newly renovated, the facilities are modern. The breakfast is rich, the variety is complete, and the coffee is particularly fragrant.

The location was great! If you are taking public transport, do not get down at the Plarer because its further to walk to the hotel. Instead get down at the Wertachbruke station. From here its only like 50m to the hotel. The room was great! The amenities provided are all in good condition. Staff were very nice and helpful. We enjoyed our short stay, wish we could have stayed longer. Will definitely comeback.