Right in Santa Claus village. If you come in the winter, it’s a good location and there will be many activities inside the village. But if you come here in other seasons like us, there will be boring and far from the downtown because lots of activities are stopped. You can take bus no.4 or Santa clause express to downtown at cost. Room with sauna is very good experience
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
The hotel is on the top of ski slope, in winter time driving there could be challenging for first timer, but over all is good, maybe the room needed more improvement, but the lobby and parking is very nice
I'm so happy because our room is very clean.Especially, there is a bathtub in our room, we were so happy:)
We wanna book again if we come back. But we just hope that we can watch Netflix or YouTube on the TV. We hope just about it!
Awesome service, the front counter guy is really nice and patient to help us in any quires. The room is clean with nice sea view. Feeling quite well to see the sky stars when lying down on the bed in the night and the morning sky is super beautiful. Plus, the hotel price includes free tickets for experience 365, we enjoyed a lot there. .
Good service ! Staff are very friendly and helpful. We went on Christmas Eve and most of restaurant are closed, the staff help us to find out the available options.
Great experience, the staff we exceptional and so helpful . Rooms were well equipped and we even had a view of the slope …
Breakfast was nice too with lots of choice and accommodated my dairy free diet with no issues .
We will definitely stay here again
Room is a bit small but all is good. Breakfast is okay, buffet style breakfast. A long walk from city center to the hotel, it would be a long miserable walk if you are carrying a suitcase on the snowy ground. Staff service is ok.
I caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
Hebat
94 ulasan
9.0/10
Harga bermula
€ 82
satu malam
Semak Ketersediaan
Lihat Semua Hotel 4-Star di Lapland
Terokai Ulasan Tetamu Hotel di Lapland
Lihat semua
9.3/10
Great
GGuest UserThe accommodation is very poorly located, right next to the road, which makes it impossible to sleep well.
The lights flicker until 3 a.m., making it impossible to stargaze or see the Northern Lights.
If you're hoping to catch up on sleep in the morning, forget it! The Huskies start barking at 8 a.m.
The bathroom is tiny, access to hot water is limited to 15 minutes (followed by 30 minutes of cold water), and using the sauna (in a separate area) costs around €100.
I paid an extra €10 for a crib, even though the price is already clearly overpriced!
The restaurant isn't very good, and people who have checked in or are about to leave walk right through the middle of the room, creating a terrible draft.
I had to beg for hot milk at breakfast (which isn't offered). Furthermore, drinks are extra, even with half-board.
The room is clearly too small for two adults and a child (plus a baby).
The activities are overpriced.
We had stayed in several places and only booked one night in this accommodation, and thank goodness!
The value for money is absolutely terrible.
SShenghuozaibiechu1968The hotel is located right in Santa Claus Village, and you can park right next to your cabin. There are also slow charging stations available. The room was well-equipped, even with a sauna, making for a comfortable and warm stay. Breakfast is served next to the Santa Claus Gift House, and the variety was quite good.
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAnonymous UserThe front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
GGuest UserI highly recommend this hotel! It's located right in the city center, directly across from the Tourist Information Center where you can book all sorts of day trips upon arrival. There are tons of restaurant choices nearby. Getting to Santa Claus Village is super easy from here too – just catch the bus at the main road behind the Tourist Information Center. It's only 7 euros round trip per person and runs every 20 minutes, which is really convenient. The hotel also has a sauna, perfect for warming up and shaking off the cold after a winter day. The front desk staff are very friendly, and the breakfast is plentiful. I'd definitely stay here again next time!
KKim_10The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
GGuest UserThe place is absolutely beautiful, only few steps from Ounasvaara Ski Resort. The Chalet was really good and cosy with amazing views from the windows and balcony. Our private Chalet had a second bedroom which we didn’t use as my daughter and myself preferred the first floor. We loved having our own sauna in the bathroom, great addition to relax and we enjoyed it sooo much! Breakfast was excellent with great selection, we loved the waffle maker! Staff were all helpful and pleasant. Location is excellent, not far from the airport, city centre, and Santa Claus Village. Overall, perfect Chalet, we would definitely recommend staying here, we had a great time!
CCassia FooOverall: Generally nice hotel with an excellent location in downtown Rovaniemi. Loved the bedding and the extra pillow for stacking. The room does come with air conditioning; however, it's not really noticeable. Luckily, there's a small, openable window section to let in cool air from outside. The room is as expected; however, the bathroom is really toooooo tight and small. Location-wise, perfect. A close walk (literally within minutes) to the main street, with lots of stores and restaurants.
HHHL__Very good and homey hotel.
Front Desk being very nice, giving useful advice in transport and travel information. They allow earlier check-in too if room already available!
Be careful on toilet as the water may leak on ground, it is design problem nothing can be changed though.
From city centre to hotel is a 7 mins walk (without luggage) (little upslope), which is already a very convenient choice in Rovaniemi
In summary, is a highly recommended hotel for your stay in Rovaniemi!
LLaolihenverpiaoboI can only say that I must stay here next time. Friends who have cars, don’t hesitate. There is no need to spend a lot of money to live in the city. It’s a 10-minute drive. This hotel really surprised me. It’s quiet and the environment is so good. I didn’t expect it. For 100 yuan, you can live in a detached building with a sauna. It has parking for everything and is convenient. My only complaint is that the bedding is not as warm and thin as in the hotel. The thin layer is not enough for two people. It is a bit simple.
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