Hotel 4-Star di Harjumaa, Estonia

Excellent location: right next and connected to the Viru Keskus mall, and there are bars and a museum in the hotel. The building feels a bit dated (the building walls), but everything else was in excellent condition and looked new and clean. I had a very comfortable stay with a good sleep on the most comfy bed. The only thing I think could be improved is the check-in. The queue moved a bit slow due to each guest having to fill out a form (the standard name, phone, address, signature). I think eliminating this process would speed up check-in for everyone.

Super stay! I booked at the last moment and accidentally found these wonderful apartments. There is absolutely everything you need. Very clean and cozy. Excellent location, not far from the old town, all public transport stops nearby. There is no reception, but all instructions are sent quickly, all questions are answered. Everything is very, very convenient. There is a children's room and a playground on the street, and even a trampoline! There is an opportunity to leave your luggage, there is a coffee machine in the corridor! And most importantly, you can even leave your car in the private parking lot of these apartments at no extra charge. Thank you so much! 100/10

Very helpful staff who provided detailed guidance on transport options from/to ferry terminal (we used Bolt ride hailing app-4.30€ after midnight to hotel and 6.40€ at evening peak to ferry terminal). They also gave comprehensive suggestions on places of interest and restaurants. Every frontline staff was excellent with special kudos to Alex especially and Keitlin. Tasty degustation menu at the Michelin-starred restaurant in the hotel. There's an excellent market, florist/plant nursery and supermarket a short ten minutes walk away. Bought a lovely Aechmea 'Blue Tango' bromeliad packed beautifully with soil washed off to carry on the flight home to Singapore. Grabbed a variety of smoked/cured meats and jerky (deer, elk, moose, wild boar, wild beef) and local Kalev chocs.

We booked this hotel after our initial accommodation in Tallinn was a let down. The location is great, and the ease of check-in digitally was ideal and the hotel is well kept. We were given a room on the 7th floor in the corner (734) Unfortunately that was the end of our comfort, my Husband and I were both woken up at 1:30am to heavy cleaning machinery being used to clean the wellness centre. It was so loud above us, on top of that a lot of banging and other noises whilst they were cleaning. First of all, who cleans a gym wellness centre at 1:30am? I understand it’s a 24 hour centre but surely it would make sense to clean it earlier in the evening? Especially if it’s situated about guest rooms? I called the reception and the lady was trying to convince me that it was the ventilation and that “no one was in the gym”, which was actually confirmed by the manager the next morning that it was in fact the cleaners. We probably won’t be reimbursed in any way by the hotel but if you stay here, request a room not on the 7th floor!

這是我這一次歐洲行租的最貴的房子，四星級，應該説基本達到標準，房間很乾凈，設備基本齊全，臨近老城，對面就是塔林電影院。前台服務很周到，很熱情，早餐也不錯。衞生間挺大，乾濕分離，但房間偏小，如果能夠達到20平米到25平米那就ok了。

This is a typical 3.5 star European hotel. It is in an excellent location in the middle of the Tallinn Old Town, has comfortable but typically-smallish double rooms, wonderful breakfasts, and warm ac. I would recommend it to couples. However, we would not stay here again. Even though we booked and were fully paid more than 2 months before the hotel stay, we were told on our arrival that our room had been, ”double booked”. We were dispatched to a room with smaller than single beds positioned end to end in a room that resembled a school camp facility. When I suggested that this was unsatisfactory, the front desk person stated in front of other guests, ”That's too bad”. After walking the old town and returning, the manager had placed us in a better room for one night and we then had our pre-booked room for the next three nights. Additionally, the lift does not extend to the 4th floor so it was a struggle carrying large suitcases up stairs and across other uneven floors. Finally at check out, the receptionist insisted that our original payment was rejected by ”their system” so I had to pay again. She withdrew the allegation after I showed her a stamped receipt. She then retorted, ”must have been a system error”. In my opinion, two different staff members could benefit from some serious service-industry professional development. However, other staff were very friendly and helpful; it was a very central location; and the breakfasts were delicious.

The hotel is not bad, but the room is too small. Breakfast was very upset. I was counting on a good breakfast, but I got a small children's portion. I was very pleased with the cleanliness and service in the hotel. If it were 30 percent cheaper, there would be no questions

Siisti, hyvän palvelun omaava kylpylähotelli erinomaisella sijainnilla, keskellä Rottenmannin ostos/ravintolamaailmaa. Kylpylässä mukavasti porealtaita, sekä saunaosasto, jossa erilaisia saunoja.

酒店不錯，乾淨，設施很全，服務員都很熱情，而且過了馬路就是塔林老城，非常便利。去機場可以做M2公交車，酒店右轉200米就是公交站，非常便利。

Second time booking here and it's a good improvement from our last stay. Some of the morning waitresses are now smiling and greeting us back. Some still don't but this is an improvement from my last review. The check in was smooth but the kids didn't get a coloring book this time 😆 Maybe it was only for first-timers. We got cleaner and better rooms this time probably due to the renovation. The waterpark is still great and clean. We definitely recommend this hotel to families with children and even to peoplw who enjoy swimming, lounging, and saunas. The location is great because it's a hop away from a tram station. Definitely recommend!